Cincinnati Bell Sample Clauses

Cincinnati Bell will use its best efforts to repair any inoperable Voice or FUSE Internet Access port within four (4) hours after Customer has notified Cincinnati Bell that such port is inoperable by opening a trouble ticket with Evolve Emerge repair. If such port remains inoperable for more than eight (8) hours after Customer has notified Cincinnati Bell that such port is inoperable, Cincinnati Bell will credit Customer's account for an amount equal to one-thirtieth (1/30) of the applicable monthly charge for such port. The same credit will apply for each additional eight (8) hour period that the port remains inoperable.
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Cincinnati Bell will use commercially reasonable efforts to repair any inoperable Dedicated FUSE Internet Access service port within four (4) hours (residential-based dedicated Integrated Services Digital Network [ISDN] excluded) after Customer has notified Cincinnati Bell that such port is inoperable or it has come to the attention of Cincinnati Bell that Customer’s port is inoperable. If such port remains inoperable for more than eight (8) hours after Customer has notified Cincinnati Bell that such port is inoperable, Cincinnati Bell will credit Customer's account for an amount equal to one-thirtieth (1/30) of the applicable monthly charge for such port. The same credit will apply for each additional eight (8) hour period that the port remains inoperable.

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