Common use of Billing/Credits Clause in Contracts

Billing/Credits. In the event of a Billing Error as described below that occurs after the effective date of this Agreement, Pacific Xxxx shall cause a credit to be issued to the affected PBI customer for one month of DSL Internet access service, or a $25 credit toward the customer’s telephone account in the event the customer declines to receive or to continue to receive PBI’s DSL Internet access service; except, however, failure to correct a billing error pursuant to the terms in category 2.2(6) shall result in a credit of two months of DSL Internet access service, or a $50 credit toward the customer’s telephone account in the event the customer declines to receive or to continue to receive PBI’s DSL Internet access service.