Maintenance and Technical Support Services definition

Maintenance and Technical Support Services means those services described in Section 9 and Exhibit A, attached hereto and incorporated herein by reference. The term Maintenance and Technical Support Services does not include Professional Services.
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Maintenance and Technical Support Services means help desk and technical support services provided to HHSC that include, but are not limited to, the following: error corrections, patches, fixes, enhancements, updates, latest features, performance improvements, published software bulletins, product documentation, troubleshooting and access to knowledge transfer centers.
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Examples of Maintenance and Technical Support Services in a sentence

  • For the first year of this Agreement, upon paying the Subscription Fee and for each year thereafter, provided that Subscriber continues to pay the Subscription Fees in accordance with the fees set out in Appendix A, Questica shall provide Hosting, Maintenance and Technical Support Services for the software as outlined in Appendix B, if the Subscriber is not otherwise in breach of the provisions of this Agreement.

  • The list of Maintenance and Technical Support Services is described in Schedule II.

  • As part of the Service Fee, ASP shall provide the Maintenance and Technical Support Services as further described in this Exhibit.

  • At no additional charge, ASP shall provide Maintenance and Technical Support Services in accordance with Exhibit B-1.

  • However, you acknowledge that by unsubscribing from Product Notifications Company may not receive important information related to the Licensed Program and Maintenance and Technical Support Services.

  • Software Maintenance and Technical Support Services are available for only the currently supported Licensed Products and product versions/releases as specified on the SCALABLE website (▇▇▇.▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇.▇▇▇).

  • Company is responsible for maintaining the confidentiality of its credentials to access or use the Maintenance and Technical Support Services and, accordingly, will be fully responsible for all activities that occur utilizing such credentials including any unauthorized use.

  • Superna will not be liable for any loss or damage arising from Company’s failure to provide Superna with accurate Registration Information or to keep their access to the Maintenance and Technical Support Services secure.

  • Company agrees to immediately notify Superna of any unauthorized use of Maintenance and Technical Support Services or any other breach of security with respect to the Licensed Program.

  • If Company maintains Maintenance and Technical Support Services during the Term, Superna will provide Company with access to Upgrades and Updates, if any, and appropriate Documentation, for installation by Company.

Related to Maintenance and Technical Support Services

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at ▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ (“Technical Support Policy”) when the Services are purchased.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.