Written - Supervisor. If the oral response was not satisfactory, the employee may at that time notify the supervisor that he/she will be putting the complaint or grievance in writing. The written complaint or grievance must be presented to the immediate supervisor within five (5) working days from the date the alleged incident occurred. Within three (3) working days from the date the employee first presented his/her complaint, the supervisor will write and deliver his/her response.
Appears in 2 contracts
Sources: Collective Bargaining Agreement, Collective Bargaining Agreement