Common use of Supported Versions Clause in Contracts

Supported Versions. ▇▇▇▇▇▇▇-▇▇▇.▇▇▇ will provide full customer support to meet the Service Levels stated in 2.6 for the current and prior generally available releases and interim releases between the two. Service- ▇▇▇.▇▇▇ will provide limited customer support and may not be able to provide code fixes or rework for releases older than the prior generally available release.

Appears in 2 contracts

Sources: On Demand Software Subscription License Agreement, On Demand Software Subscription License Agreement

Supported Versions. ▇▇▇▇▇▇▇-▇▇▇.▇▇▇ will provide full customer support to meet the Service Levels service levels stated in 2.6 for the current and prior generally available releases and interim releases between the two. Service- ▇▇▇.▇▇▇ will provide limited customer support and may not be able to provide code fixes or rework for releases older than the prior generally available release.

Appears in 1 contract

Sources: On Demand Software Subscription License Agreement

Supported Versions. ▇▇▇▇▇▇▇-▇▇▇.▇▇▇ will provide full customer support to meet the Service Levels service levels stated in 2.6 for the current and prior generally available releases and interim releases between the two. Service- ▇▇▇▇▇▇▇-▇▇▇.▇▇▇ will provide limited customer support and may not be able to provide code fixes or rework for releases older than the prior generally available release.

Appears in 1 contract

Sources: Subscription License Agreement