Common use of Supported Versions Clause in Contracts

Supported Versions. Maintenance Services also specifically excludes support for any version of the Software released by RSA which has reached its “end of primary support” (EOPS) date, as determined by RSA. Each Software Release will reach its EOPS date after a period of not less than twenty four (24) months following the date of that Software Release’s “General Availability” (or “GA” release date, as this term is generally understood in the software industry), unless another EOPS date is set forth at xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387. This time period may be extended by RSA at its sole discretion. In order to continue to receive ongoing Maintenance Services hereunder for any Software Release which is beyond its EOPS date, Customers must upgrade to a currently supported Software Release. For certain Software Products, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Maintenance Services for Software which has already reached its EOPS date. For additional information on Software EOPS dates and the availability of Extended Support agreements for such Software, please go to xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387.

Appears in 2 contracts

Samples: Maintenance Agreement, Maintenance Agreement

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Supported Versions. Maintenance Services also specifically excludes support for any version of the Software released by RSA NetWitness which has reached its “end of primary support” (EOPS) date, as determined by RSANetWitness. Each Software Release will reach its EOPS date after a period of not less than twenty four (24) months following the date of that Software Release’s “General Availability” (or “GA” release date, as this term is generally understood in the software industry), unless another EOPS date is set forth at xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387. This time period may be extended by RSA NetWitness at its sole discretion. In order to continue to receive ongoing Maintenance Services hereunder for any Software Release which is beyond its EOPS date, Customers must upgrade to a currently supported Software Release. For certain Software Products, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Maintenance Services for Software which has already reached its EOPS date. For additional information on Software EOPS dates and the availability of Extended Support agreements for such Software, please go to xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387.

Appears in 1 contract

Samples: Maintenance Agreement for Netwitness Products

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Supported Versions. Maintenance Services also specifically excludes support for any version of the Software released by RSA SecurID which has reached its “end of primary support” (EOPS) date, as determined by RSASecurID. Each Software Release will reach its EOPS date after a period of not less than twenty four (24) months following the date of that Software Release’s “General Availability” (or “GA” release date, as this term is generally understood in the software industry), unless another EOPS date is set forth at xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387. This time period may be extended by RSA SecurID at its sole discretion. In order to continue to receive ongoing Maintenance Services hereunder for any Software Release which is beyond its EOPS date, Customers must upgrade to a currently supported Software Release. For certain Software Products, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Maintenance Services for Software which has already reached its EOPS date. For additional information on Software EOPS dates and the availability of Extended Support agreements for such Software, please go to xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387.

Appears in 1 contract

Samples: Maintenance Agreement for Securid Products

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