Common use of Services Supplied Clause in Contracts

Services Supplied. For the provision of Security Services (the “Services”), the Service Provider shall: [Add/delete applicable Services as outlined below. Where relevant, include location and how frequently etc. services are to be provided. List all the deliverables and their date of submission, if applicable. It may be necessary to attach a more detailed description of the Services as an Annex. In that case, please ensure to include reference to the Annex in Art. 1.2 and label accordingly] Provide armed/unarmed [delete inapplicable option] security guards for the IOM offices/warehouse/accommodation [adapt as needed] (“IOM Premises”) as outlined by Article 2.2 who shall perform the following tasks: [add/delete from (i)-(iv) as needed and ensure subsequent enumeration is correct] Control access to IOM Premises, perform security checks for bags and packages brought by visitors and staff in and outside of the IOM Premises, issue passes, direct visitors to appropriate areas, and complete visitor log entries; However, it is understood that the guards and supervisors shall not be entitled to inspect IOM diplomatic pouches or mail delivered to the IOM premises; Ensure that all visitors and staff vacate the building after office hours; Perform regular security check on all doors, windows, gates, CCTV and other relevant security installations, especially when no IOM personnel is present; Log and report all incidents relating to security. The guards shall maintain accurate log books to record each of the following: the chain of custody of the keys and other equipment provided by IOM, referencing the names of the guards, and the dates and times at which they received and returned the keys and radio equipment; entry and exit of all personnel and visitors (including guards and supervisors reporting for duty and ending shifts), including names, dates and times of entry and exit; all goods or materials brought into the IOM offices/sub-offices, including the names of the delivery personnel, the dates and times of delivery, and the nature of the items delivered; entry and exit of all vehicles (including those of the guards and supervisors), including the identities of the drivers and the passengers, and the make and plate numbers of the vehicles; and any security incidents, including a detailed report on the incident, including the names of the persons involved. Any security related incident needs to be reported immediately to the relevant IOM security focal point whose name shall be communicated to the Service Provider by IOM. In case of emergencies (fire, theft, sabotage, attack, bombing alert, flood, etc.), security guards shall first attend to the emergency, ensure maintenance of proof and evidence of crime, and shall immediately notify the IOM Field Security Officer, Local Fire Department, and the Local Police Department of the incident; Always establish coordination with, and receive work-related instructions from the IOM security focal point, shall accommodate the instructions given, and shall inform the IOM security focal point of any issues that may arise that are beyond their capacity or authority to resolve; Get acquainted with the IOM staff working at the Premises immediately and other people shall be regarded as customers and visitors; Act professionally and in a formal and respectful way with the staff, customers and visitors; Wear appropriate identification badges; Regularly monitor the movements in and around the building, maintain general security, be responsible for all the IOM properties/assets within the offices, and be prepared for emergencies at any time; The guards and supervisors shall report to their assigned posts at least 30 (thirty) minutes prior to the start of their shift for security briefing by their shift supervisor. They shall remain at their designated post at all times until they are replaced by the next shift. Should it be necessary for any guard to leave his post for a valid reason, which shall be for no more than 10 minutes, he shall not vacate his post without another guard to temporarily assume his duties. Any guard or supervisor who is absent from his post for no valid reason and without a replacement, is caught sleeping at his post, is negligent in his duties, or performs his duties with a standard of vigilance less than that required by his duties, or reports for duty under the influence of alcohol or narcotic substances, shall be reported to the Service Provider for immediate replacement. Conduct appropriate, regular training (including refresher trainings) of the security guards to be assigned to IOM which enables them to effectively perform their duties and proficiently handle their equipment. Such training shall include, but shall not be limited to, their specific tasks and duties, the security requirements of IOM, the security situation in the area, standard operating procedures, particularly when there is a security incident involving IOM property or staff, and IOM’s Data Protection Principles. The guards shall be properly licensed, in accordance with local law, to perform security services, including but not limited to, the carrying of firearms. The Service Provider shall conduct thorough background checks on the guards and their supervisors prior to assigning them to IOM to ensure that they have no history of criminal activity; Provide health insurance scheme for the security guards; Prepare a list of security guards to be assigned to IOM and submit the same to IOM, showing the age of every security guard and certificate of last class attended prior to their deployment; Employ a separate reserve pool of equally competent staff members to relieve security guards who are either on sick or vacation leave, withdrawn by the Service Provider from the list of assigned guard personnel, or separated from service. IOM may, at any time, request in writing for the withdrawal or replacement of any personnel of the Service Provider assigned to perform work or services under this Agreement. The Service Provider shall, at its own cost and expense, immediately withdraw or replace such personnel forthwith without contest. A request by IOM for withdrawal or replacement of the Service Provider's personnel shall not be deemed a termination of this Agreement; Assign to IOM security guards who can communicate effectively in English and required local language(s); Issue to each security guard the following equipment: 2 (two) uniforms per year (incl. immediate replacement of damaged uniforms) 1 (one) properly licensed semi-automatic handgun including ammunition 1 (one) handheld radio (one) mobile phone (one) baton Maintain a proper organizational structure and exercise thorough supervision; Maintain an established procedure for disciplinary measures; Render 24/7 security service to the IOM Premises and its property and bears responsibility or liability through proper public liability insurance; and Ensure the safety and security of the IOM Premises, IOM personnel and staff, and all IOM assets within the IOM Premises. The Service Provider agrees to provide the following personnel for the provision of Services: [adapt table below as needed, content is example only] Location A 2 (two) male guards, 1 (one) female guard, 1 (one) supervisor 08:00 AM – 08:00 PM Location A 2 (two male guards) 08:00 PM – 08:00 AM Location B 3 (three) male guards, 1 (one) supervisor 07:00 AM – 07:00 PM Location B 1 (one) male guard 07:00 PM – 07:00 AM The Service Provider shall commence the provision of Services from [date] and fully and satisfactorily complete them by [date]. The Service Provider agrees to provide the Services required under this Agreement in strict accordance with the specifications of this Article and any attached Annexes.

Services Supplied. 3.1 For the provision of Security Services (the “Services”), the Service Provider shall: [Add/delete applicable Services as outlined below. Where relevant, include location and how frequently etc. services are to be provided. List all the deliverables and their date of submission, if applicable. It may be necessary to attach a more detailed description of the Services as an Annex. In that case, please ensure to include reference to the Annex in Art. 1.2 and label accordingly] ] a) Provide armed/unarmed [delete inapplicable option] security guards for the IOM offices/warehouse/accommodation [adapt as needed] (“IOM Premises”) as outlined by Article 2.2 3.2 who shall perform the following tasks: [add/delete from (i)-(iv) i.-iv. as needed and ensure subsequent enumeration is correct] ] i. Control access to IOM Premises, perform security checks for bags and packages brought by visitors and staff in and outside of the IOM Premises, issue passes, direct visitors to appropriate areas, and complete visitor log entries; However, it is understood that the guards and supervisors shall not be entitled to inspect IOM diplomatic pouches or mail delivered to the IOM premises; ; ii. Ensure that all visitors and staff vacate the building after office hours; ; iii. Perform regular security check on all doors, windows, gates, CCTV and other relevant security installations, especially when no IOM personnel is present; ; iv. Log and report all incidents relating to security. The guards shall maintain accurate log books to record each of the following: : (i) the chain of custody of the keys and other equipment provided by IOM, referencing the names of the guards, and the dates and times at which they received and returned the keys and radio equipment; ; (ii) entry and exit of all personnel and visitors (including guards and supervisors reporting for duty and ending shifts), including names, dates and times of entry and exit; ; (iii) all goods or materials brought into the IOM offices/sub-offices, including the names of the delivery personnel, the dates and times of delivery, and the nature of the items delivered; ; (iv) entry and exit of all vehicles (including those of the guards and supervisors), including the identities of the drivers and the passengers, and the make and plate numbers of the vehicles; and and (v) any security incidents, including a detailed report on the incident, including the names of the persons involved. . v. Any security related incident needs to be reported immediately to the relevant IOM security focal point whose name shall be communicated to the Service Provider by IOM. In case of emergencies (fire, theft, sabotage, attack, bombing alert, flood, etc.), security guards shall first attend to the emergency, ensure maintenance of proof and evidence of crime, and shall immediately notify the IOM Field Security Officer, Local Fire Department, and the Local Police Department of the incident; ; vi. Always establish coordination with, and receive work-related instructions from the IOM security focal point, shall accommodate the instructions given, and shall inform the IOM security focal point of any issues that may arise that are beyond their capacity or authority to resolve; ; vii. Get acquainted with the IOM staff working at the Premises immediately and other people shall be regarded as customers and visitors; ; viii. Act professionally and in a formal and respectful way with the staff, customers and visitors; ; ix. Wear appropriate identification badges; ; x. Regularly monitor the movements in and around the building, maintain general security, be responsible for all the IOM properties/assets within the offices, and be prepared for emergencies at any time; ; xi. The guards and supervisors shall report to their assigned posts at least 30 (thirty) minutes prior to the start of their shift for security briefing by their shift supervisor. They shall remain at their designated post at all times until they are replaced by the next shift. Should it be necessary for any guard to leave his post for a valid reason, which shall be for no more than 10 minutes, he shall not vacate his post without another guard to temporarily assume his duties. Any guard or supervisor who is absent from his post for no valid reason and without a replacement, is caught sleeping at his post, is negligent in his duties, or performs his duties with a standard of vigilance less than that required by his duties, or reports for duty under the influence of alcohol or narcotic substances, shall be reported to the Service Provider for immediate replacement. . b) Conduct appropriate, regular training (including refresher trainings) of the security guards to be assigned to IOM which enables them to effectively perform their duties and proficiently handle their equipment. Such training shall include, but shall not be limited to, their specific tasks and duties, the security requirements of IOM, the security situation in the area, standard operating procedures, particularly when there is a security incident involving IOM property or staff, and IOM’s Data Protection Principles. The guards shall be properly licensed, in accordance with local law, to perform security services, including but not limited to, the carrying of firearms. The Service Provider shall conduct thorough background checks on the guards and their supervisors prior to assigning them to IOM to ensure that they have no history of criminal activity; ; c) Provide health insurance scheme for the security guards; ; d) Prepare a list of security guards to be assigned to IOM and submit the same to IOM, showing the age of every security guard and certificate of last class attended prior to their deployment; Employ ; e) Employs a separate reserve pool of equally competent staff members to relieve security guards who are either on sick or vacation leave, withdrawn by the Service Provider from the list of assigned guard personnel, or separated from service. IOM may, at any time, request in writing for the withdrawal or replacement of any personnel of the Service Provider assigned to perform work or services under this Agreement. The Service Provider shall, at its own cost and expense, immediately withdraw or replace such personnel forthwith without contest. A request by IOM for withdrawal or replacement of the Service Provider's personnel shall not be deemed a termination of this Agreement; ; f) Assign to IOM security guards who can communicate effectively in English and required local language(s); XXXX; g) Issue to each security guard the following equipment: - 2 (two) uniforms per year (incl. immediate replacement of damaged uniforms) - 1 (one) properly licensed semi-automatic handgun including ammunition - 1 (one) handheld radio - 1 (one) mobile phone - 1 (one) baton baton h) Maintain a proper organizational structure and exercise thorough supervision; ; i) Maintain an established procedure for disciplinary measures; ; j) Render 24/7 security service to the IOM Premises and its property and bears responsibility or liability through proper public liability insurance; and and k) Ensure the safety and security of the IOM Premises, IOM personnel and staff, and all IOM assets within the IOM Premises. . 3.2 The Service Provider agrees to provide the following personnel for the provision of Services: [adapt table below as needed, content is example only] Location A 2 (two) male guards, 1 (one) female guard, 1 (one) supervisor 08:00 AM – 08:00 PM Location A 2 (two male guards) 08:00 PM – 08:00 AM Location B 3 (three) male guards, 1 (one) supervisor 07:00 AM – 07:00 PM Location B 1 (one) male guard 07:00 PM – 07:00 AM AM 3.3 The Service Provider shall commence the provision of Services from [date] and fully and satisfactorily complete them by [date]. . 3.4 The Service Provider agrees to provide the Services required under this Agreement in strict accordance with the specifications of this Article and any attached Annexes.