Services by Representatives Sample Clauses

Services by Representatives. Company's existing Live Online Support will be made available to all users of DellBizNet when user is accessing a XxxxxxxXxxx.xxx. supplied page. Care and technical support services for End-Users will be available through a human operator via a toll free telephone number. Calls to the care and technical support representatives shall be answered according to the standards and schedule set forth below: Type of Service Launch thru 6/30/00 7/1/00 thru 9/30/00 10/1/00 ongoing -------------------------------------------------------------------------------------------------------------------- Online Technical Support Email within 2 hours Email within 1 hour Email within 1 hour 9:00am - 5:00pm CST 7:00am - 7:00pm CST M-F 24X7 7 days a week M-F ------------------------------------------------------------------------------------------------------------------- Online Product Support Email within one business day Email within the same day Email within 4 hours 9:00am - 5:00pm M-F 7:00am - 7:00pm M-F 7:00am - 7:00pm Seven days a week ------------------------------------------------------------------------------------------------------------------- Online Billing Support Email within 24 hours Same Same ------------------------------------------------------------------------------------------------------------------- Live person chat Start within 15 minutes of Start within 5 minutes Start within 1 minute request 9 - 5 M-F 7am - 7pm M-F 7am - 7pm M-F ------------------------------------------------------------------------------------------------------------------- Outbound product support Customer specified time Customer specified time Same within 4 hour window within 2 hour window 9 - 5 M-F 7am - 7pm M-F ------------------------------------------------------------------------------------------------------------------- Inbound 800 # Product N/A N/A As indicated in 3a. ------------------------------------------------------------------------------------------------------------------- Inbound 800# Technical N/A As indicated in 3b. As indicated in 3b. -------------------------------------------------------------------------------------------------------------------
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Related to Services by Representatives

  • Visits by Union Representatives 9 The County agrees that accredited representatives of the American Federation of 10 State, County and Municipal Employees, AFL-CIO, whether local Union representatives, 11 Staff Representatives, or International representatives, upon reasonable and proper 12 introduction, shall have reasonable access to the premises of the County at any time 13 during working hours to conduct Union business. The Union agrees that such visits will 14 cause no disruptions or interruptions of work.

  • Parties’ Representatives Both Parties shall ensure that throughout the term of this Agreement, a duly appointed Representative is available for communications between the Parties. The Representatives shall have full authority to deal with all day-to-day matters arising under this Agreement. If a Party’s Representative becomes unavailable, the Party shall promptly appoint another Representative. Acts and omissions of Representatives shall be deemed to be acts and omissions of the Party. Owner and CAISO shall be entitled to assume that the Representative of the other Party is at all times acting within the limits of the authority given by the Representative’s Party. Owner’s Representatives and CAISO’s Representatives shall be identified on Schedule J.

  • Party Representatives A. The Owner’s Designated Representative authorized to act in the Owner's behalf with respect to the Project is: Xxxxx Xxxxx, Area Manager Office of Facilities Planning & Construction The Texas A&M University System 000 Xxxxxx Xxxxxx, 2nd Floor College Station, Texas 77840-7896

  • Construction Representatives Landlord hereby appoints the following person(s) as Landlord's representative ("LANDLORD'S REPRESENTATIVE") to act for Landlord in all matters covered by this Work Letter Agreement: Tom Xxxxxxx. Xenant hereby appoints the following person(s) as Tenant's representative ("TENANT'S REPRESENTATIVE") to act for Tenant in all matters covered by this Work Letter Agreement: Georxx Xxxxxxxx. Xll communications with respect to the matters covered by this Work Letter Agreement are to made to Landlord's Representative or Tenant's Representative, as the case may be, in writing in compliance with the notice provisions of the Lease. Either party may change its representative under this Work Letter Agreement at any time by written notice to the other party in compliance with the notice provisions of the Lease.

  • Recipient’s Representative; Addresses 6.01. The Recipient’s Representative referred to in Section 7.02 of the Standard Conditions is the Minister of Finance.

  • Project Representatives The Contractor designates the following individual as project representative for all matters concerning this Agreement: Xxxxxx Xxxxxx Housing & Education Specialist 000 000xx Xxxxxx Xxxxxxx, XX 00000 Phone: 000-000-0000, ext. 127 Email: xxxxxxx@xxxxxxxxxxxxxxxxxxxx.xxx The Authority designates the following individual as Contract Administrator/project representative to be the initial point of contact for all matters concerning this Agreement: Xxxx Xxxxxxxxxxxxx Authority Buyer 000 Xxxx Xxxxxxxx Xxxxxx Xxxxxxx, XX 00000 Email: XxxxxxxxxxxxxX0@xxxxxxxx.xxx The Contractor shall contact only the designated Contract Administrator with any Authority-related questions, work requests, etc., as described in this Agreement, as well as any Authority-related questions, work requests, etc., falling outside the scope of this Agreement. Except for changes to the performance schedule (not including the project’s completion date), the designated project representatives shall have no authority to make promises or binding obligations on behalf of the Authority, as such authority rests with the duly authorized persons executing this Agreement.

  • Health and Safety Representatives 58.1 The Employer and its Employees will comply with Part 7 of the OHS Act – Representation of Employees in relation to the establishment of designated work groups and the election of Health and Safety Representatives.

  • Union Representatives Upon mutual agreement of the parties, the number may be altered from time to time. Where a Union Representative commences on an extended leave of absence, the Union will endeavour to find a temporary replacement for the Union Representative from within the Home.

  • Subrecipient’s Project Manager and Key Personnel Subrecipient shall appoint a Project Manager to direct the Subrecipient’s efforts in fulfilling Subrecipient’s obligations under this Contract. This Project Manager shall be subject to approval by the County and shall not be changed without the written consent of the County’s Project Manager, which consent shall not be unreasonably withheld. The Subrecipient’s Project Manager, in consultation and agreement with County, shall be assigned to this project for the duration of the Contract and shall diligently pursue all work and services to meet the project time lines. The County’s Project Manager shall have the right to require the removal and replacement of the Subrecipient’s Project Manager from providing services to the County under this Contract. The County’s Project Manager shall notify the Subrecipient in writing of such action. The Subrecipient shall accomplish the removal within five (5) business days after written notice by the County’s Project Manager. The County’s Project Manager shall review and approve the appointment of the replacement for the Subrecipient’s Project Manager. The County is not required to provide any additional information, reason or rationale in the event it The County is not required to provide any additional information, reason or rationale in the event it requires the removal of Subrecipient’s Project Manager from providing further services under the Contract.

  • Nurse Representatives The Employer agrees to recognize two (2) Nurse Representatives for the purpose of dealing with grievances and conducting Union interviews.

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