Service Response Time Baseline. During the period of the initial *** following the Contract Effective Date, Service Response times will be monitored and measured using the methods agreed upon in Section 4.1 above for each Travelport System. The Parties agree to work together to finalize and establish the Service Response times as the contracted service levels to be incorporated in Section 2, Table A above. Notwithstanding anything herein to the contrary, during this baseline period no Service Response time Service Credits will be assessed.
Appears in 2 contracts
Samples: Subscriber Services Agreement, Subscriber Services Agreement (Travelport LTD)
Service Response Time Baseline. During the period of the initial (*** *) following the Contract Effective Date, Service Response times will be monitored and measured using the methods agreed upon in Section 4.1 above for each Travelport System. The Parties agree to work together to finalize and establish the Service Response times as the contracted service levels to be incorporated in Section 2, Table A above. Notwithstanding anything herein to the contrary, during this baseline period no Service Response time Service Credits will be assessed.
Appears in 2 contracts
Samples: Subscriber Services Agreement, Subscriber Services Agreement (Orbitz Worldwide, Inc.)
