Resolution of support requests Sample Clauses

Resolution of support requests. Adistec is committed to use all reasonable commercial efforts to resolve the incidents as soon as possible, however, it does not ensure under any circumstances a time frame for the resolution of a support request. In addition, it undertakes to comply with the terms and conditions of the terms of the AsA (including service levels, hours and coverage), but does not guarantee compliance with them. The ATS support specialist will execute a series of activities to help diagnose the problem and determine the nature of the problem (hardware, software or both). It would be possible to ask for addition, change or removal of hardware to the Customer, or manipulate software and perform other at diagnosis activities as well. Once the diagnosis is established, the ATS support specialist will provide alternatives for the resolution of the incident.
Sample 1
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Related to Resolution of support requests

  • Resolution of Grievances In the event of a grievance related to a matter of discipline or any dispute as to the interpretation, application or observance of the provisions of this Agreement other than discipline, it shall be handled in the following manner:

  • Issue Resolution Process Section 1001:

  • SUBMISSION OF BID Bids may be submitted via the electronic submission portal at: xxxxx://xxx.xxxxxxxxxx.xxx/buyer/691, or in the Procurement Division; Internal Operations Centre II, 000 X. Xxxxx Xxxxxx; 0xx Xxxxx, Xxxxxxx, XX 00000, prior to the submission deadline. Bids will be opened per the public meeting notice. If bid will be mailed or hand delivered, ensure it is secured in a sealed envelope, addressed as follows: ORANGE COUNTY PROCUREMENT DIVISION Internal Operations Centre II 000 X. Xxxxx Xxxxxx, 0xx Xxxxx Xxxxxxx, Xxxxxxx 00000 Bidders must indicate on the sealed envelope the following:

  • Complaint Resolution We operate a complaints procedure to enable resolution to complaints; these must be advised in Writing directly to us, to enable our formal complaints process to be applied.

  • Problem Resolution The parties will endeavour to resolve any problems identified with the operation of this Agreement as they arise.

  • Grievance Resolution If a grievance is resolved at Step 2 or 3 in the procedure as provided herein, the grievant concerned shall indicate acceptance of the resolution by affixing his/her signature in the appropriate space indicated. If the employee has been represented by the Union at the Step of the procedure at which a resolution is reached, the Union representative shall also sign the appropriate document acknowledging that the employee has accepted the resolution. Decisions on grievances where an employee represents him/herself shall not be considered precedent setting or binding with regard to any future grievances filed with respect to the same or similar matters.

  • Resolution Procedure a. Step 1

  • ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • Resolution of Disputes Choice of Law (a) This Transition Agreement shall be construed and enforced in accordance with the laws of the State of California without regard to the principles of conflicts of law.

  • DISPUTES RESOLUTION PROCEDURE 10.1 A major objective of this Agreement is to eliminate lost time and/or production arising out of disputes or grievances. The Parties to this Agreement are committed to complying with the terms of this procedure.

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