Issue Resolution Process definition

Issue Resolution Process means the two stage process set out in sections 5.28 to 5.32;

Examples of Issue Resolution Process in a sentence

  • Issues may be resolved utilizing the Issue Resolution Process or the Grievance Procedure.

  • County shall have an Issue Resolution Process (Process) to handle client disputes related to the provision of their mental health services.

  • The Issue Resolution Process must be carried out in a timely manner, starting with an Issue Report, prepared by the Party which invoked the process, setting out: name of the originator; date the issue was first raised; description of the issue (including any relevant evidence and history of similar problems); the implications of the issue, its severity and the degree of urgency; an estimate of the current and potential cost of the issue; and work being undertaken to resolve the issue.

  • The Issue Resolution Process is intended to cover all work unit members including Management.

  • The adoption of the Issue Resolution Process provides individuals a voluntary alternative to the grievance procedure.

  • If the Parties are unable to resolve the disagreement through the Issue Resolution Process, either Party may invoke the Escalation Process, set out in Exhibit 5.

  • Individuals who choose to utilize this Process to resolve issues or concerns may opt out of the Issue Resolution Process and enter into the established grievance process, at their discretion.

  • If the Parties are unable to so resolve the disagreement, either Party may invoke the Issue Resolution Process, set out in Exhibit 5.

  • The parties will establish timelines for the Issue Resolution Process, being mindful that this is intended to bring TIMELY solutions to everyday workplace issues and concerns.

  • If such dispute cannot be settled by negotiation within thirty (30) days after receipt by FAAC of the Members’ Representative’s notice, the dispute shall be resolved in accordance with the Financial Issue Resolution Process set forth in Section 2.5.