Common use of Quality Assurance/Improvement Clause in Contracts

Quality Assurance/Improvement. The Transportation Providers will be required to have a Fleet Tracking System and the tracking data must be upon request and maintained by the Provider for a period of one year for verification if needed. The system being used must be able to track at a minimum: mileage, locations and time service was rendered. The system shall ensure transportation is delivered as requested, increase the safety for employees and children and assist the Provider in maintaining the safety of the vehicles used. If payments to the Provider exceed $300,000 in any calendar or fiscal year, the Provider shall secure an annual financial audit acceptable to the Department for any expenditure of state-awarded funds made by the Provider. Such audit shall include management letters and audit recommendations. The Provider shall comply with federal and state single audit standards as applicable. This provision does not apply to individuals. The Department may complete a review of the program and or services utilizing a variety of sources to obtain a broad, comprehensive, and objective perspective of the Provider's fidelity to requirements, operation, and effectiveness that will assist the Provider in determining areas of strength and areas that may need support and modification to enhance outcomes for youth and families. Program Improvement Plans or conditions designed to improve performance may be developed based on the results of the review. The Provider shall maintain documentation of the implementation of the Program Improvement Plan and the fulfillment of the conditions designed to improve performance. The Department will review the Program Improvement Plan and all relevant documentation during on-site quality reviews.

Quality Assurance/Improvement. The Transportation Providers will be required to have a Fleet Tracking System and the tracking data must be upon request included with the invoice for payment and maintained by the Provider for a period of one year for verification if needed. The system being used must be able to track at a minimum: mileage, locations and time service was rendered. The system shall ensure transportation is delivered as requested, increase the safety for employees and children and assist the Provider in maintaining the safety of the vehicles used. If payments to the Provider exceed $300,000 in any calendar or fiscal year, the Provider shall secure an annual financial audit acceptable to the Department for any expenditure of state-awarded funds made by the Provider. Such audit shall include management letters and audit recommendations. The Provider shall comply with federal and state single audit standards as applicable. This provision does not apply to individuals. The Department may complete a review of the program and or services utilizing a variety of sources to obtain a broad, comprehensive, and objective perspective of the Provider's fidelity to requirements, operation, and effectiveness that will assist the Provider in determining areas of strength and areas that may need support and modification to enhance outcomes for youth and families. Program Improvement Plans or conditions designed to improve performance may be developed based on the results of the review. The Provider shall maintain documentation of the implementation of the Program Improvement Plan and the fulfillment of the conditions designed to improve performance. The Department will review the Program Improvement Plan and all relevant documentation during on-site quality reviews.