Common use of Our Responsibilities Clause in Contracts

Our Responsibilities. We shall: (i) provide Our basic support for the Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours’ notice via the Services and which We shall schedule to the extent practicable during the weekend hours from 9:00 pm Friday to 6:00 am Monday Eastern Time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), Internet services provider failure or delays, or denial of service attacks, and (iii) provide the Services only in accordance with applicable laws and government regulations.

Appears in 4 contracts

Sources: Software Subscription Agreement, Agreement With Vendor for Budgeting Solution and Related Services, Software Subscription Agreement

Our Responsibilities. We shall: (i) provide Our basic support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased separatelypurchased, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours’ hours notice via the Services and which We shall schedule to the extent practicable during the weekend hours from 9:00 pm 6:00 p.m. Friday to 6:00 am 3:00 a.m. Monday Eastern TimePacific time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), Internet services service provider failure failures or delays, or denial of service attacks, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Appears in 3 contracts

Sources: Master Subscription Agreement, Master Subscription Agreement, Master Subscription Agreement

Our Responsibilities. We shall: (i) provide Our basic support for the Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Services available 24 twenty-four (24) hours a day, 7 seven (7) days a week, except for: (a) planned downtime (of which We shall give at least 8 eight (8) hours’ notice via the Services and which We shall schedule to the extent practicable during the weekend hours from 9:00 pm Friday to 6:00 am Monday Eastern Time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), Internet services provider failure or delays, or denial of service attacks, and (iii) provide the Services only in accordance with applicable laws and government regulations.

Appears in 1 contract

Sources: Software Subscription Agreement

Our Responsibilities. We shall: (i) provide Our basic support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Purchased Services available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which We shall give at least 8 hours’ hours notice via the Purchased Services and which We shall schedule to the extent practicable during the weekend hours from 9:00 pm 8:00 p.m. Friday to 6:00 am 5:00 a.m. Monday Eastern Central Time), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), Internet services service provider failure failures or delays, or denial of service attacks, and (iii) provide the Purchased Services only in accordance with applicable laws and government regulations.

Appears in 1 contract

Sources: Master Subscription Agreement

Our Responsibilities. We shall: (i) provide to You Our basic support Basic Support for the Services to You at no additional charge, and/or upgraded support if purchased separately, (ii) use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, week except for: (a) planned downtime (of which We shall give at least 8 hours’ You a prior notice via the Services Site, and which We shall schedule use commercially reasonable effort to ensure that such downtime interference to the extent practicable during the weekend hours from 9:00 pm Friday to 6:00 am Monday Eastern TimeServices will be as minimal as possible), or (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, floodsflood, firesfire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), or Internet services service provider failure failures or delays, or denial of service attacks, and (iii) provide the Services only in accordance with applicable laws and government regulations.

Appears in 1 contract

Sources: Master Service Agreement