Operator Services (Operator Call Processing and Directory Assistance Clause Samples

The Operator Services clause defines the obligations and procedures for providing operator-assisted call processing and directory assistance services. It typically outlines how calls requiring operator intervention—such as collect calls, person-to-person calls, or requests for telephone number information—are to be handled, including any applicable charges or service standards. This clause ensures that users have access to essential operator services, clarifies the responsibilities of the service provider, and helps prevent disputes by setting clear expectations for these specialized telecommunications functions.
Operator Services (Operator Call Processing and Directory Assistance. 8.1 Call Processing provides: (1) operator handling for call completion (for example, collect, third number billing, and manual calling-card calls).
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Operator Services (Operator Call Processing and Directory Assistance. 8.1 Operator Call Processing (OCP) provides: (1) operator handling for call completion (for example, collect, third number billing, and manual calling-card calls); (2) operator or automated assistance for billing after the customer has dialed the called number (for example, calling card calls); and (3) special services including but not limited to Busy Line Verification and Emergency Line Interrupt (▇▇▇), Emergency Agency Call and operator-assisted Directory Assistance (DA).
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Operator Services (Operator Call Processing and Directory Assistance. 8.1 Operator Call Processing (OCP) provides: (1) operator handling for call completion (for example, collect, third number billing, andmanual calling-rcdacalls); (2) operatoor r automated assistance for billing after the customer has dialed the called number (for example, calling card calls); and (3) special services including but not limited to Busy Line Verification and Emergency Line Interrupt (▇▇▇), Emergency Agency Call and operator-assisted Directory Assistance (DA). 8.2 Upon request for AT&TOCP, AT&T shall: 8.2.1 Process 0+ and 0- dialed local calls. 8.2.2 Process 0+ and 0- intraLATA toll calls. 8.2.3 Process calls that arebilled to MTG customer’s calling card that can be validated by AT&T. 8.2.4 Process person-to-person calls. 8.2.5 Process collect calls. 8.2.6 Provide the capability for callers to bill a third party and shall also process such calls. 8.2.7 Process station-to-station calls. 8.2.8 Process Busy Line Verify and ▇▇▇ requests. 8.2.9 Process emergency call trace originated by PSAP. 8.2.10 Process operator-assisted DA calls. 8.2.11 Adhere to equal access requirements, providing MTG local customer the same IXC access that AT&T provides its own operator service (OS). 8.2.12 Exercise at least the same level of fraud control in providing OS to MTG that AT&T provides for its own OS.
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Operator Services (Operator Call Processing and Directory Assistance. 8.1 Operator Call Processing (OCP) provides: (1) operator handling for call completion (for example, collect, third number billing, and manual calling-card calls); (2) operator or automated assistance for billing after the customer has dialed the called number (for example, calling card calls); and (3) special services including but not limited to Busy Line Verification and Emergency Line Interrupt (▇▇▇), Emergency Agency Call and operator-assisted Directory Assistance (DA). 8.2 Upon request for BellSouth OCP, BellSouth shall: 8.2.1 Process 0+ and 0- dialed local calls. 8.2.2 Process 0+ and 0- intraLATA toll calls. 8.2.3 Process calls that are billed to FamilyTel customer’s calling card that can be validated by BellSouth. 8.2.4 Process person-to-person calls. 8.2.5 Process collect calls. 8.2.6 Provide the capability for callers to bill a third party and shall also process such calls. 8.2.7 Process station-to-station calls. 8.2.8 Process Busy Line Verify and ▇▇▇ requests. 8.2.9 Process emergency call trace originated by PSAP. 8.2.10 Process operator-assisted DA calls. 8.2.11 Adhere to equal access requirements, providing FamilyTel local customer the same IXC access that BellSouth provides its own operator service (OS). 8.2.12 Exercise at least the same level of fraud control in providing OS to FamilyTel that BellSouth provides for its own OS.
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Operator Services (Operator Call Processing and Directory Assistance. 8.1 Operator Call Processing (OCP) provides: (1) operator handling for call completion (for example, collect, third number billing, and manual calling-card calls); (2) operator or automated assistance for billing after the End User has dialed the called number (for example, calling card calls); and (3) special services including but not limited to Busy Line Verification and Emergency Line Interrupt (▇▇▇), Emergency Agency Call and operator-assisted Directory Assistance (DA). 8.2 Upon request for BellSouth OCP, BellSouth shall: 8.2.1 Process 0+ and 0- dialed local calls. 8.2.2 Process 0+ and 0- intraLATA toll calls. 8.2.3 Process calls that are billed to P.C.B. Communications End User’s calling card that can be validated by BellSouth. 8.2.4 Process person-to-person calls. 8.2.5 Process collect calls. 8.2.6 Provide the capability for callers to ▇▇▇▇ a third party and shall also process such calls. 8.2.7 Process station-to-station calls. 8.2.8 Process Busy Line Verify and ▇▇▇ requests. 8.2.9 Process emergency call trace originated by PSAP. 8.2.10 Process operator-assisted DA calls. 8.2.11 Adhere to equal access requirements, providing P.C.B. Communications local End Users the same IXC access that BellSouth provides its own operator service (OS). 8.2.12 Exercise at least the same level of fraud control in providing OS to P.C.B. Communications that BellSouth provides for its own OS.
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Related to Operator Services (Operator Call Processing and Directory Assistance

  • Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by VarTec for resale pursuant to the Resale Attachment, upon request by VarTec, Verizon will establish an arrangement that will permit VarTec to route the VarTec Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by VarTec. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by VarTec and a mutually agreed-upon schedule. This routing arrangement will be implemented at VarTec's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, VarTec will be responsible for ongoing monthly and/or usage charges for the routing arrangement. VarTec shall arrange, at its own expense, the trunking and other facilities required to transport traffic to VarTec’s selected provider of operator and directory assistance services.

  • Operator Services Operator Services consist of the following services. (a) Calling card - the Customer dials 0+ or 0 - and provides operator with calling card number for billing purposes. (b) Collect - the Customer dials 0+ or 0 - and asks the operator to bill the call to the called number, provided such billing is accepted by the called number. (c) Third number billed - the Customer dials 0+ or 0- and asks the operator to bill the call to a different number than the calling or called number. (d) Operator assistance - providing local and intraLATA operator assistance for the purposes of: (1) assisting Customers requesting help in completing calls or requesting information on how to place calls; (2) handling emergency calls; (3) handling person-to-person calls. (e) Operator Transfer Service (“OTS”) - calls in which the Customer dials “0”, is connected to an SBC ILLINOIS operator and then requests call routing to an IXC subscribing to OTS. The operator will key the IXC’s digit carrier identification code to route the Customer to the requested IXC’s point of termination. (f) BLV - Service in which operator verifies a busy condition on a line. (g) BLVI - service in which operator, after verifying a busy line, interrupts the call in progress.

  • Network Services Local Access Services In lieu of any other rates and discounts, Customer will pay fixed monthly recurring per-circuit local loop charges ranging from $152 to $1,504 and non-recurring charges ranging from $200 to $1,000 for DS-1 and DS-3 Access Service at 4 CLLI codes mutually agreed upon by the Customer and the Company.

  • Contractor Services Emerald has contracted, on an exclusive basis, with official contractors to provide certain services for the Event. Service companies other than the official contractors will not be allowed to perform any of these exclusive services. Non-exclusive services may be performed by exhibitor-appointed contractors (“EACs”) within certain guidelines. Please refer to the Exhibitor Service Manual for a listing of exclusive services and EAC guidelines.

  • Hospice Services Services are available for a Member whose Attending Physician has determined the Member's illness will result in a remaining life span of six months or less.