Network Performance. 1.1. The monthly Network Availability of NOVOSERVE’s network shall be as stated in Table 4. Table 4: Network Availability Performance Target 99,999% NETWORK AVAILABILITY PERFORMANCE TARGET 1.2. In the event in which any month, the Network Availability within NOVOSERVE's network, is lower than the Network Availability Performance Target, CLIENT shall be eligible to receive a Service Credit. The Service Credit shall be equal to 2% of the Monthly Recurring IP Connectivity Charge for the respective month for every 1% (or part thereof) that the Network Availability falls below the Network Availability Performance Target.
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