IPT Service. (a) If you have an IPT Service and move location, it is your responsibility to update your address details by notifying us of any change in address where the relevant equipment will be housed so that the correct information can be supplied for Emergency Authority purposes. We are not liable for any consequences of your failure to do this. (b) The IP address to be used with the IPT Service is not issued by us. Access to and use of this address is controlled by the internet authorities and its use is subject to any rules which they may prescribe. We reserve the right to withdraw and change this address if for any reason the address ceases to be available. (c) Where the IPT Service supports 999/112 public emergency call services, connection to such services may not be possible in the event of a service outage caused by loss of End User connectivity to the internet for whatever reason. In that case, without prejudice to paragraph 11.9, the End User should use their PSTN line to make an emergency call. Also on occasion it may not be possible for the emergency services personnel to identify the End User’s location and telephone number so this information should be stated promptly and clearly by the End User when making such a call. (d) If you have ordered a Presentation CLI service, we may require each End User to sign a statement in a form reasonably prescribed by us to confirm they are duly authorised to use the presentation number requested and the restrictions on its use and to acknowledge our right to suspend or withdraw the use of the Presentation CLI Service in case of unauthorised use (further details are contained in the form of statement which is available from us on request)
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