Human Relations. This factor measures the skills required to interact effectively and resolve problems with other staff and with members of the general public or other organizations. Consideration should be given to the nature and purpose of such contacts and the extent to which courtesy, tact, persuasiveness, communication and negotiating skills are required.
Appears in 4 contracts
Sources: Collective Agreement, Collective Agreement, Collective Agreement
Human Relations. This factor measures the skills required to interact effectively and resolve problems with other staff and with members of the general public or other organizations. Consideration should be given to the nature and purpose of such contacts contact and the extent to which courtesy, tact, persuasiveness, communication persuasiveness and negotiating communications skills are required.
Appears in 1 contract
Sources: Collective Agreement