Common use of HOOSIER HEALTHWISE SCOPE OF WORK Clause in Contracts

HOOSIER HEALTHWISE SCOPE OF WORK. Section 5.11. The Contractor must update the on-line provider network information every two (2) weeks, at a minimum;  The Contractor’s contact information for member inquiries, member grievances and appeals;  The Contractor’s member services phone number, TDD number, hours of operation and after-hours access numbers, including the 24-hour Nurse Call Line;  A member portal with access to electronic Explanation of Benefit (EOB) statements. Preventive care and wellness information. For Hoosier Healthwise, this information shall include information about well child visits and the Contractor’s prenatal services;  Information about the cost and quality of health care services, as further described in Section 4.4.5;  A description of the Contractor’s disease management programs and care coordination services

HOOSIER HEALTHWISE SCOPE OF WORK. Section 5.11. The Contractor must update the on-line provider network information every two (2) weeks, at a minimum;  ▪ The Contractor’s contact information for member inquiries, member grievances and appeals;  ▪ The Contractor’s member services phone number, TDD number, hours of operation and after-hours access numbers, including the 24-hour Nurse Call Line;  ▪ A member portal with access to electronic Explanation of Benefit (EOB) statements. Preventive care and wellness information. For Hoosier Healthwise, this information shall include information about well child visits and the Contractor’s prenatal services;  ▪ Information about the cost and quality of health care services, as further described in Section 4.4.5;  ▪ A description of the Contractor’s disease management programs and care coordination services