Common use of Grieving and Arbitrating Service Ratings Clause in Contracts

Grieving and Arbitrating Service Ratings. Unsatisfactory service ratings and service ratings that may have an adverse employment consequence shall be subject to the grievance and arbitration procedure. In any arbitration, the arbitrator shall not substitute his/her judgment for that of the rater in applying the relevant rating standards unless the rater can be shown to have acted arbitrarily or capriciously.