Franchisor’s Services Clause Samples
The 'Franchisor’s Services' clause defines the specific support, resources, and assistance that the franchisor is obligated to provide to the franchisee. This typically includes initial training, ongoing operational guidance, marketing support, and access to proprietary systems or products. For example, the franchisor may offer help with site selection, supply chain management, or advertising campaigns. The core function of this clause is to ensure that franchisees receive the necessary tools and support to operate their business successfully, thereby maintaining brand standards and consistency across the franchise network.
Franchisor’s Services. The Franchisor agrees that, during the Franchisee’s operation of the ROCKY MOUNTAIN CHOCOLATE FACTORY Store, the Franchisor shall make available to the Franchisee the following services:
a. Upon the reasonable request of the Franchisee, consultation by telephone and electronic mail regarding the continued operation and management of a ROCKY MOUNTAIN CHOCOLATE FACTORY Store and advice regarding the retail services, product quality control, inventory issues, customer relations issues and similar advice.
b. Access to advertising and promotional materials as may be developed by the Franchisor, the cost of which may be passed on to the Franchisee at the Franchisor’s option.
c. On-going updates of information and programs regarding the candy industry, the ROCKY MOUNTAIN CHOCOLATE FACTORY concept and related Licensed Methods, including, without limitation, information about special or new products which may be developed and made available to ROCKY MOUNTAIN CHOCOLATE FACTORY franchisees.
d. Depending on availability, allow replacement or additional General Managers to attend the initial training program. The Franchisor reserves the right to charge a tuition or fee in an amount payable in advance, commensurate with the Franchisor’s then current published prices for such training. The Franchisee shall be responsible for all travel and living expenses incurred by its personnel during the training program. Further, the availability of the training program shall be subject to space considerations and prior commitments to new ROCKY MOUNTAIN CHOCOLATE FACTORY franchisees.
Franchisor’s Services. The Franchisor agrees that, during the Franchisee's operation of the PAK MAIL Center, the Franchisor shall make available to the Franchisee the following services:
a. Upon the reasonable request of the Franchisee, consultation by telephone, facsimile or electronic mail, regarding the continued operation and management of a PAK MAIL Center and advice regarding the packaging and shipping services, quality control, inventory issues, customer and supplier relations issues and similar advice.
b. Access to advertising and promotional materials as may be developed by the Franchisor, the cost of which may be passed on to the Franchisee, at the Franchisor's option.
c. On-going updates of information and programs regarding the packaging and shipping industry, the competition, the PAK MAIL concept and the System, including, without limitation, information about special or new products which may be developed and made available to PAK MAIL franchisees as a part of the System.
d. The Franchisor shall make the initial training program available to replacement or additional Principal Operators during the term of this Agreement. The Franchisee shall be responsible for all travel and living expenses incurred by its personnel during the training program. The availability of the training programs shall be subject to space considerations and prior commitments to new PAK MAIL franchi- sees.
Franchisor’s Services. The Franchisor agrees that, during the Franchisee’s operation of the «FRANCHISOR’S MARK» Store, the Franchisor shall make available to the Franchisee the following services:
a. Upon the reasonable request of the Franchisee, consultation by telephone and electronic mail regarding the continued operation and management of a «FRANCHISOR’S MARK» Store and advice regarding the retail services, product quality control, inventory issues, customer relations issues and similar advice.
b. Access to advertising and promotional materials as may be developed by the Franchisor, the cost of which may be passed on to the Franchisee at the Franchisor’s option.
c. On-going updates of information and programs regarding the candy industry, the FRANCHISOR’S MARK concept and related Licensed Methods, including, without limitation, information about special or new products which may be developed and made available to FRANCHISOR’S MARK franchisees.
d. Depending on availability, allow replacement or additional General Managers to attend the initial training program. The Franchisor reserves the right to charge a tuition or fee in an amount payable in advance, commensurate with the Franchisor’s then current published prices for such training. The Franchisee shall be responsible for all travel and living expenses incurred by its personnel during the training program. Further, the availability of the training program shall be subject to space considerations and prior commitments to new FRANCHISOR’S MARK franchisees.
Franchisor’s Services. The Franchisor agrees that, during the Franchisee's operation of the FUZZIWIG'S CANDY FACTORY Business, the Franchisor shall make available to the Franchisee the following services:
(a) Upon the reasonable request of the Franchisee, consultation by telephone regarding the continued operation and management of a FUZZIWIG'S-TM- CANDY FACTORY Business and advice regarding the retail services, product quality control, inventory issues, customer relations issues and similar advice.
(b) Access to advertising and promotional materials as may be developed by the Franchisor, the cost of which may be passed on to the Franchisee at the Franchisor's option.
(c) On-going updates of information and programs regarding the candy industry, the FUZZIWIG'S-TM- CANDY FACTORY concept and related Licensed Methods, including, without limitation, information about special or new products which may be developed and made available to FUZZIWIG'S-TM- CANDY FACTORY Franchisees.
(d) The Franchisor shall make the initial training program available to replacement or additional General Managers during the term of this Agreement. The Franchisor reserves the right to charge a tuition or fee in an amount payable in advance, commensurate with the then current published prices of the Franchisor for such training. The Franchisee shall be responsible for all travel and living expenses incurred by its personnel during the training program. Further, the availability of the training programs shall be subject to space considerations and prior commitments to new FUZZIWIG'S-TM- CANDY FACTORY franchisees.
Franchisor’s Services. The Franchisor agrees that, during the Franchisee's operation of the PAK MAIL Center, the Franchisor shall make available to the Franchisee the following services:
a. Upon the reasonable request of the Franchisee, consultation by telephone, facsimile or electronic mail, regarding the continued operation and management of a PAK MAIL Center and advice regarding the packaging and shipping services, quality control, inventory issues, customer and supplier relations issues and similar advice.
b. Access to advertising and promotional materials as may be developed by the Franchisor, the cost of which may be passed on to the Franchisee, at the Franchisor's option.
c. On-going updates of information and programs regarding the packaging and shipping industry, the competition, the PAK MAIL concept and the System, including, without limitation, information about special or new products which may be developed and made available to PAK MAIL franchisees as a part of the System.
d. On-going maintenance, updates and technical support for the Program, as set forth in the Software License Agreement and technical support for the hardware components of the POS System purchased from the Franchisor, except to the extent that such components are covered by manufacturer's warranties. The Franchisor reserves the right to charge an annual maintenance fee for maintenance and update services, as set forth in the Software License Agreement.
e. The Franchisor shall make the initial training program available to replacement or additional Principal Operators during the term of this Agreement. The Franchisee shall be responsible for all travel and living expenses incurred by its personnel during the training program. The availability of the training programs shall be subject to space considerations and prior commitments to new PAK MAIL franchisees.