Feedback between CQC / LGSCO Sample Clauses

Feedback between CQC / LGSCO. It is important that both parties receive real time feedback about misdirected calls or incorrect advice. There may be occasions whereby remedial work is required to rectify any issues a customer may have experienced. It also provides an opportunity to identify any training issues that can then be immediately addressed. Where possible the feedback must include; the relevant case identification numbers, the reason for contacting, names and times, the correct advice and a suggested course of action. This will generally be done via email. Feedback for the LGSCO will be sent directly to xxxxxxxxxxxxxx@xxx.xx.xx Feedback for CQC will be sent to XXXXXxxxxxxxXxxxXXx@xxx.xxx.xx The feedback will be collated and should then be made available to LGSCO / CQC relationship owners at the same time as the contact volumes in section 6.1 Appendix
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Related to Feedback between CQC / LGSCO

  • Disputes between Contracting Parties (1) Disputes between Contracting Parties regarding the interpretation or application of the provisions of this Agreement shall be settled through diplomatic channels.

  • Disputes between an Investor and a Contracting Party (1) Any dispute concerning an investment between an investor of one Contracting Party and the other Contracting Party shall, if possible, be settled amicably.

  • Settlement of Disputes between an Investor and a Contracting Party

  • Settlement of Disputes between Contracting Parties (1) Disputes between Contracting Parties regarding the interpretation or application of the provisions of this Agreement shall be settled through official channels.

  • Disputes between a Contracting Party and an Investor of the other Contracting Party

  • CONTACTS BETWEEN THE PARTIES 15.1 Each Party shall update its own contact information and escalation list and shall provide such information to the other Party for purposes of inquiries regarding the implementation of this Agreement. Each Party shall accept all inquiries from the other Party and provide a timely response. CenturyLink will provide and maintain its contact and escalation list on the CenturyLink Website, and any updates also will be provided on the Website. Information contained on the Website will include a single contact telephone number for CenturyLink’s CLEC Service Center (via an 800#) that CLEC may call for all ordering and status inquiries and other day-to-day inquiries at any time during the Business Day. In addition, the Website will provide CLEC with contact information for the personnel and/or organizations within CenturyLink capable of assisting CLEC with inquiries regarding the ordering, provisioning and billing of Interconnection, UNE and resale services. Included in this information will be the contact information for a person or persons to whom CLEC can escalate issues dealing with the implementation of the Agreement and/or for assistance in resolving disputes arising under the Agreement.

  • COMMUNICATION BETWEEN US 12.1 If you wish to contact us in writing, or if any condition in this XXXX requires you to give us notice in writing, you can send this to us by e-mail at xxxxxxxxxxxx@xxxxxxxxxxxx.xx. We will confirm receipt of this by contacting you in writing, normally by e-mail.

  • COMMUNICATIONS BETWEEN THE PARTIES A copy of all communications relating to the subject matter of this Agreement between the Issuer and any Paying Agent (other than the Agent) shall be sent to the Agent.

  • Disputes between the contracting parties

  • Settlement of Disputes between an Investor and a Contracting Party (1) Any dispute between an investor of one Contracting Party and the other Contracting Party in relation to an investment of the former under this Agreement shall, as far as possible, be settled amicably through negotiations between the parties to the dispute.

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