Misdirected Calls. The Parties will employ the following procedures for handling any misdirected calls (e.g., Business office, repair bureau, etc.).
Misdirected Calls. V-5 7. 911/E911 Arrangements ......................................................... V-5 7.1 Description of Service .............................................. V-5 7.2 Cooperation and Level of Performance ............................... V-5 7.3 Updates to Master Street Address Guide (MSAG) ....................... V-5 7.4 Updates to Database .............................................. V-5 7.5 Compensation ................................................... V-5 7.6 Liability .......................................................... V-6
Misdirected Calls. CenturyLink shall refer all questions received directly from QuantumShift End Users back to QuantumShift for handling.
Misdirected Calls. CenturyTel shall refer all questions received directly from MetTel End Users back to MetTel for handling.
Misdirected Calls. CenturyLink shall refer all questions received directly from BullsEye End Users back to BullsEye for handling.
Misdirected Calls. CenturyLink shall refer all questions received directly from **CLEC End Users back to **CLEC for handling.
Misdirected Calls. The Parties shall provide each other the appropriate numbers to handle any misdirected Customer calls (e.g., business office, repair bureau, etc.) Each party will refer any misdirected calls to the appropriate department on the provided list in an expedient and professional manner.
Misdirected Calls. V-1 3. 911/E911 Arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V-1 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V-1 3.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V-1 3.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V-1 4. Directory Assistance Listings Information . . . . . . . . . . . . . . . . . . . . . . . . . . . V-1
Misdirected Calls. VI-2 4. 911/E911 Arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI-2 4.1 Cooperation and Level of Performance . . . . . . . . . . . . . . . . . . . . . . . VI-2 4.2 Basic 911 and E911 General Requirements . . . . . . . . . . . . . . . . . . . . VI-2 4.3 End User Service Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI-3 5. Information Services Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI-3 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI-3 5.2 900-976 Call Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI-4 5.3 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VI-4
Misdirected Calls. V-1 2. 911/E-911 Arrangements. .................................................................................. V-1
