End User Repair Calls Sample Clauses

End User Repair Calls. The Parties will employ the following procedures for handling misdirected repair calls:
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End User Repair Calls. The Parties will educate their respective customers as to the correct telephone numbers to call in order to access their respective repair bureaus. In the case of misdirected repair calls, neither Party shall make disparaging remarks about the other Party, nor shall they use these repair calls as the basis for internal referrals or to solicit customers to market services, nor shall they initiate any extraneous communications, beyond the direct referral (if any) to the correct repair telephone number. Either Party may respond with correct information in answering customer questions.
Sample 1
End User Repair Calls. The Parties will employ the following procedures for handling misdirected repair calls: In answering repair calls, neither Party shall make disparaging remarks about each other, nor shall they use these repair calls as the basis for internal referrals or to solicit customers to market services. Either Party will respond with factual information in answering customer questions. .
Sample 1

Related to End User Repair Calls

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