EXHIBIT 10.13
INTERCONNECTION AGREEMENT
BETWEEN
ACCELERATED CONNECTIONS, INC.
AND
PACIFIC XXXX
TABLE OF CONTENTS
INTERCONNECTION AGREEMENT......................................1
RECITALS.......................................................1
DEFINITIONS....................................................1
Network Interconnection........................................8
Interconnection Within Each LATA..............................9
Single POI Model..............................................9
Sizing And Structure of Interconnection Facilities...........10
Trunking Directionality......................................10
Common Channel Signaling and Signaling Protocol..............11
Local Interconnection Trunk Arrangements.....................11
Meet Point Trunking Arrangements.............................12
Combination Interconnection Trunk Groups.....................14
Control Office Functions.....................................15
Testing and Trouble Responsibilities.........................15
Bilateral Agreement..........................................16
Performance Standards and Measurements.......................16
Interconnection Forecasting..................................16
Interconnection Grade Of Service.............................17
Interconnection Deployment...................................17
Interconnection Trunk Servicing..............................18
Network Management...........................................18
Tariffed Services............................................19
End User Repair Calls........................................19
Referral Services............................................19
Nondiscriminatory Access To Network Elements..................20
Links........................................................20
Transport....................................................26
Ports/Local Switching........................................27
Cross Connects...............................................27
Multiplexing.................................................27
Nondiscriminatory Access to Databases and Associated
Signaling...................................................27
Forecasts for Certain Unbundled Network Elements.............27
Interconnection and Network Element Request Process..........27
Nondiscriminatory Access To Poles, Ducts, Conduits and
Rights of Way................................................29
Emergency Services, Directory Assistance and Operator Call
Completion Services..........................................31
Emergency Services...........................................31
Directory Assistance.........................................32
Call Completion Service......................................33
White Page Directory Listings.................................33
Nondiscriminatory Access To Number Resources..................34
Number Portability............................................35
Interim Number Portability...................................35
Permanent Number Portability.................................35
Requirements for INP and PNP.................................36
Local Dialing Parity..........................................38
Reciprocal Compensation Arrangements.........................38
Table of Contents
Telecommunications Services Available for Resale..............44
Collocation and Mid Span Meets................................44
Physical Collocation.........................................45
Shared Space Collocations....................................46
Microwave Collocation........................................48
POT Bay Engineering..........................................48
Virtual Collocation..........................................48
Mid-Span Meet Arrangements...................................48
Meet Point Billing Arrangements...............................49
Local Interconnection Data Exchange for Billing...............52
Audit Process.................................................52
Audiotext and Mass Announcement Services......................54
Usage Sensitive Compensation.................................54
Billing and Collection Compensation..........................54
Branding......................................................54
Most Favorable Terms and Treatment............................54
Dispute Resolution and Binding Arbitration....................55
Force Majeure.................................................56
Regulatory Decision...........................................56
Regulatory Approval...........................................56
Integration...................................................56
Term of Agreement.............................................57
Effective Date................................................57
Amendment of Agreement........................................57
Limitation of Liability.......................................57
Intellectual Property.........................................57
Indemnity.....................................................57
Assignment....................................................58
Controlling Law...............................................58
Default.......................................................58
Nondisclosure.................................................58
Execution In Duplicate........................................60
Notices.......................................................60
Good Faith Performance........................................60
ii
INTERCONNECTION AGREEMENT
THIS INTERCONNECTION AGREEMENT ("Agreement"), made as of this _____ day
of July 1997, is between ACI Communications Company ("ACI"), a California
corporation, and Pacific Xxxx ("Pacific"), a California corporation.
RECITALS
WHEREAS, a major purpose of the Telecommunications Act of 1996 ("the
Act") is to permit and encourage the vigorous competition that provides
widespread consumer choice; and
WHEREAS, the most effective way to achieve this purpose is to eliminate
any perceived or real market power possessed by some carriers; and
WHEREAS, Pacific is willing to sell unbundled network elements and
additional features, as well as services for resale on the terms and subject
to the condition of this Agreement; and
WHEREAS, ACI is a Telecommunications carrier and has requested that
Pacific negotiate an Agreement with ACI for the provision of interconnection,
Unbundled Network Elements and services pursuant to the Act and in
conformance with Pacific's duties under the Act; and
WHEREAS, Section 252 of the Act mandates good faith negotiations between
incumbent Local Exchange Carriers and any telecommunications carrier
requesting interconnection without regard to the standards set forth in
subsections (b) and (c) of Section 251 of the Act; and
WHEREAS, the Parties have arrived at this Agreement through voluntary
negotiations undertaken pursuant to the Act.
NOW, THEREFORE, in consideration of the mutual provisions contained
herein and other good and valuable consideration, the receipt and sufficiency
of which are hereby acknowledged, ACI and Pacific hereby covenant and agree
as set forth in this Agreement.
DEFINITIONS
For purposes of this Agreement, certain terms have been defined here and
elsewhere in this Agreement to encompass meanings that may differ from, or be
in addition to, the normal connotation of the defined word. Unless the
context clearly indicates otherwise, any term defined or used in the singular
shall include the plural. The words "shall" and "will" are used
interchangeably throughout this Agreement and the use of either connotes a
mandatory requirement. The use of one or the other shall not mean a
different degree of right or obligation for either Party. A defined word
intended to convey its special meaning is capitalized when
-1-
used. Other terms that are capitalized, and not defined in this Agreement,
shall have the meaning in the Act, unless the context clearly indicates
otherwise.
1. "Assured Link" is a 2-wire analog voice frequency channel that supports
analog transmission of 300-3000 Hertz ("Hz") with loss no greater than
5.5db measured at 1004 Hz with 900 ohms at the central office POI and
600 ohms at the MPOE.
2. "Automatic Number Identification" or "ANI" is a Feature Group D
signaling parameter which refers to the number transmitted through the
network identifying the billing number of the calling party.
3. "Basic Link" is a Plain Old Telephone Service (POTS) grade 2-wire
circuit or equivalent voice frequency channel that supports analog
transmission of 300-3000 Hertz ("Hz") with loss no greater than 8.0db
measured at 1004 Hz with 900 ohms at the central office POI and 600 ohms
at the MPOE. In addition, coin supervision and ground start signaling
options are available.
4. "2-Wire Switched Capable Digital Connectivity Copper Link" is a
physical, 2 wire continuous copper loop from DF to MPOE, where
facilities are available, link which provides digital connectivity to
the customer's premises, having no greater loss then 31db end-to-end,
measured at 80,000 HZ with 135 ohms at the central office POI and 135
ohms at the MPOE. This link will not have any load coils and bridge
taps will be within limits.
5. "2-Wire Digital (ISDN/xDSL Capable) Link" is a 2-wire ISDN capable Link,
which is an upgrade to the Basic Link for the transmission of digital
services having no greater loss than 38db end-to-end, measured at 40,000
Hz with 135 ohms at the central office POI and 135 ohms at the MPOE;
without loop repeaters, midspan repeaters may be required. This Link
will not have any load coils or bridge taps within limits defined by the
specification applicable to the ISDN/xDSL Links. In addition, the ISDN
Capable Link, without midspan repeaters, will be used for Link requests
to support xDSL type transmission rates.
6. "Busy Line Verification" or "BLV" refers to a service in which an end
user requests an operator to confirm the busy status of a line.
7. "Busy Line Verification and Interrupt" or "BLVI" refers to a service in
which an end user requests an operator to confirm the busy status of a
line and requests an interruption of the call.
8. "Calling Party Number" or "CPN" is a CCS parameter which refers to the
number transmitted through the network identifying the calling party.
9. "Central Office Switch" or "Central Office" means a switching entity
within the public switched telecommunications network, including but not
limited to:
-2-
"End Office Switches" which are switches from which end user Exchange
Services are directly connected and offered.
"Tandem Switches" which are switches that are used to connect and
switch trunk circuits between and among Central Office Switches and
IXC switches.
Central Office Switches may be employed as combination End Office/Tandem
Switches.
10. "Centralized Message Distribution System" ("CMDS") is the transport
system that LECs use to exchange outcollect and Carrier Access Billing
System ("CABS") access messages among each other and other parties
connected to CMDS.
11. "Charge Number" is a CCS parameter which refers to the number
transmitted through the network identifying the billing number of the
calling party.
12. "CLASS Features" mean certain CCS-based features available to end users.
CLASS features include, but are not necessarily limited to: Automatic
Call Back; Call Trace; Caller ID and Related Blocking Features;
Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective
Call Rejection.
13. "Combination Interconnection Trunk Group" means a trunk group that
combines local interconnection traffic and traffic from jointly provided
Switched Access service.
14. "Commission" means the California Public Utilities Commission.
15. "Common Channel Signaling" or "CCS" means a method of digitally
transmitting call set-up and network control data over a special network
fully separate from the public switched network elements that carry the
Actual call. Signaling System 7 ("SS7") is the CCS network presently
used by telecommunications carriers.
16. "Control Office" is an exchange carrier center or office designated as
its company's single point of contact for the provisioning and
maintenance of its portion of interconnection arrangements.
17. "Cross Connect" means an intra-wire center channel connecting separate
pieces of telecommunications equipment
18. "DSX Panel" is a cross-connect bay/panel used for the termination of
equipment and facilities operating at digital rates.
19. "DS-1" is a digital signal rate of 1.544 Megabits Per Second ("Mbps").
20. "DS-3" is a digital signal rate of 44.736 Mbps.
-3-
21. "EISCC" refers to the connection between the collocation point of
termination ("POT Bay") and the unbundled Network Element or
interconnection point to a switched or dedicated arrangement or service
in Pacific's network.
22. "Electronic File Transfer" refers to any system/process which utilizes
an electronic format and protocol to send/receive data files.
23. "Exchange Message Record" or "EMR" is the standard used for exchange of
telecommunications message information among LECs for billable,
non-billable, sample, settlement and study data. EMR format is contained
in BR-010-200-010 XXXX Exchange Message Record, a Bellcore document
which defines industry standards for exchange message records.
24. "Exchange Service" means a service offered to end users which provides
the end user with a telephonic connection to the public switched
telecommunications network, and which enables such end user to generally
place calls to, or receive calls from, other stations on the public
switched telecommunications network. Exchange Service includes but may
not be limited to basic residence and business line service, PBX trunk
line service, pay phone line service, Centrex line service and ISDN line
services. Exchange Service does not include Private Line, Switched and
Special Access services.
25. "FCC" means the Federal Communications Commission.
26. "Interconnection" means the connection of separate pieces of equipment,
transmission facilities, etc., between or among networks.
27. "Interexchange Carrier" or "IXC" means a provider of interexchange
telecommunications services.
28. "Interim Number Portability" or "INP" means the delivery of SPNP
capabilities through the use of switch-based call routing. INP
arrangements cannot support certain CLASS features.
29. "ISDN" means Integrated Services Digital Network, which is a digital
switched network service. "Basic Rate ISDN" provides for channelized (2
bearer and 1 data) end-to-end digital connectivity for the transmission
of voice and/or data on either or both bearer channels and packet data
on the data channel. "Primary Rate ISDN" provides for 23 bearer and 1
data channels.
30. "LATA" means Local Access Transport Area, which denotes a geographical
area established for the provision and administration of communications
services. It encompasses one or more designated exchanges, which are
grouped to serve common social, economic and other purposes (based on
the Modification of Final Judgment).
-4-
31. "Link" is a component of an Exchange Service. For purposes of general
illustration, the Link is the transmission facility (or channel or group
of channels on such facility) which extends from a Main Distribution
Frame, DSX-panel, or functionally comparable piece of equipment in a
Pacific Wire Center, to a demarcation or connector block in/at a
customer's premises. The terms Loop and Link are synonymous.
32. "Local Exchange Carrier" or "LEC" shall have the meaning set forth in
the Act.
33. "Local Exchange Routing Guide" or "LERG" is a Bellcore Reference
Document used by LECs and IXCs to identify NPA-NXX routing and homing
information as well as network element and equipment designations.
34. "Local Exchange Traffic" means traffic originated on the network of a
LEC in a LATA and completed directly between that LEC's network and the
network of another LEC in that same LATA, including intraLATA toll
traffic and traffic originated to or terminated from LECs not party to
this Agreement. Local Exchange Traffic does not include traffic that is
routed to or terminated from the network of an IXC.
35. "Local Interconnection Trunks/Trunk Groups" are used for the termination
of Local Exchange Traffic, using the Bellcore Technical Reference
GR-317, as well as WSP traffic, using the appropriate technical
references.
36. "MECAB" refers to the Multiple Exchange Carrier Access Billing document
prepared by the Billing Committee of the Ordering and Billing Forum
("OBF"), which functions under the auspices of the Carrier Liaison
Committee of the Alliance for Telecommunications Industry Solutions
("ATIS"). The MECAB document, published by Bellcore as Special Report
SR-BDS-000983, contains the recommended guidelines for the billing of an
access service provided by two or more LECs or by one LEC in two or more
states within a single LATA.
37. "MECOD" refers to the Multiple Exchange Carriers Ordering and Design
Guidelines for Access Services - Industry Support Interface, a document
developed by the Ordering/Provisioning Committee under the auspices of
the OBF, which functions under the auspices of the Carrier Liaison
Committee of the ATIS. The MECOD document, published by Bellcore as
Special Report SR STS-002643, establishes methods for processing orders
for access service which is to be provided by two or more LECs.
38. "Meet Point Billing" refers to a billing arrangement used when two LECs
jointly provide a Switched Access service over Meet Point Trunks, with
each LEC receiving an appropriate share of the revenues. The access
services will be billed using Switched Access rate structures, and the
LECs will decide whether a single xxxx or multiple xxxx will be sent.
39. "Meet Point Trunks/Trunk Groups" are used for the joint provision of
Switched Access services, utilizing the Bellcore Technical Reference
GR-394.
-5-
40. "Mid Span Meet" is an interconnection between two LECs whereby each
provides its own cable and equipment up to the meet point of the cable
facilities. The meet point is the demarcation establishing ownership of
and responsibility for its portion of the transmission facility.
41. "NANP" means the "North American Numbering Plan," the system of
telephone numbering employed in the United States, Canada, and certain
Caribbean countries.
42. "Network Element" is a facility or item of equipment used in the
provision of a telecommunications service. Such term also includes
features, functions, and capabilities that are provided by means of such
facility or equipment including but not limited to subscriber numbers,
databases, signaling systems, and information sufficient for billing
and collection or used in the transmission, routing or other provision
of a telecommunications service.
43. "Numbering Plan Area" or "NPA," also referred to as an area code, is the
three digit indicator which is defined by the "A", "B" and "C" digits of
each 10-digit telephone number within the NANP. Each NPA contains 800
possible NXX codes. There are two general categories of NPA.
"Geographic NPA" is associated with a defined geographic area, and all
telephone numbers bearing such NPA are associated with services
provided within that geographic area. A "Non-Geographic NPA," also
known as a "Service Access Code" ("SAC Code") is typically associated
with a specialized telecommunications service which may be provided
across multiple geographic NPA areas; 500, Toll Free Service NPAs, 900,
and 700 are examples of Non-Geographic NPAs.
44. "NXX", "NXX Code" or "Central Office Code" is the three digit switch
entity indicator which is defined by the "D", "E" and "F" digits of a
10-digit telephone number within the NANP. Each NXX Code contains 10,000
station numbers.
45. "Percent Local Usage" or "PLU" is a calculation which represents the
ratio of the local minutes to the sum of local and intraLATA toll
minutes sent between the Parties over Local Interconnection Trunks.
Directory Assistance, BLV/BLVI, 900, 976, transiting calls from other
LECs, WSP traffic and interLATA Switched Access calls are not included
in the calculation of PLU.
46. "Permanent Number Portability" or "PNP" means the delivery of SPNP
capabilities through the use of call routing and addressing capabilities
using new database queries, without impairment of quality, reliability,
or convenience. PNP arrangements will be designed to support all CLASS
features.
47. "Point of Interconnection" or "POI" means the physical location(s) at
which the Parties' networks meet for the purpose of establishing
interconnection. POIs may include a
-6-
number of different technologies and/or technical interfaces based on
the Parties' mutual agreement.
48. "Physical Collocation" means the physical placement of equipment of one
LEC, necessary for interconnection or access to unbundled Network
Elements, at the Wire Center of the other LEC. It is an interconnection
architecture in which the collocated carrier extends network
transmission facilities to a collocation space, with access on a seven
days a week, 24 hours a day basis, within a Wire Center in the network
of a second carrier.
49. "Port" means a component of an Exchange Service; for purposes of general
illustration, the Port includes a line card and associated peripheral
equipment on an end office switch which serves as the hardware
termination for the customer's exchange service on that switch and
generates dial tone and provides the customer a pathway into the public
switched telecommunications network. Each Port is typically associated
with one (or more) telephone number(s) which serves as the customer's
network address.
50. "Rate Center" means the specific geographic point and corresponding
geographic area which have been identified by a given LEC as being
associated with a particular NPA-NXX code which has been assigned to the
LEC for its provision of Exchange Services.
51. "Rating Point" is the V&H coordinates associated with the NPA-NXX at a
particular telephone number for rating purposes.
52. "Routing Point" means a location which a LEC has designated on its own
network as the homing (routing) point for traffic inbound to Exchange
Services provided by the LEC which bear a certain NPA-NXX designation.
The Routing Point is employed to calculate mileage measurements for the
distance-sensitive transport element charges of Switched Access
services. The Routing Point need not be the same as the Rating Point,
nor must it be located within the rate center area, but must be in the
same LATA as the NPA-NXX.
53. "Service Control Point" or "SCP" is the node in the CCS network to which
informational requests for service handling, such as routing, are
directed and processed. The SCP is a real time database system that,
based on a query from a Service Switching Point ("SSP"), performs
subscriber or application-specific service logic and then sends
instructions back to the SSP on how to continue call processing.
54. "Service Provider Number Portability" or "SPNP" means the ability of
users of telecommunications services to retain existing telephone
numbers when switching from one telecommunications carrier to another
but remaining in the same geographic area.
55. "Signal Transfer Point" or "STP" performs a packet switching function
that routes signaling messages among SSPs, SCPs, Signaling Points
("SPs"), and other STPs in order to set up calls and to query databases
for advanced services.
-7-
56. "Switched Access" service means an offering of facilities for the
purpose of the origination or termination of traffic from or to Exchange
Service customers in a given area pursuant to a Switched Access tariff.
Switched Access services include: Feature Group A, Feature Group B,
Feature Group D, Toll Free Service, and 900 access. Switched Access does
not include traffic exchanged between LECs for purpose of local exchange
interconnection.
57. "T-1/DS1 (4-Wire) Capable Links" are Links that will support full duplex
transmission of isochronous serial data at 1.544 Mbps.
58. "Toll Free Service" means service provided with any dialing sequence
that invokes toll-free (i.e., 800-like) service processing. Toll Free
Service includes calls to the Toll Free Service 800/888 NPA SAC codes.
59. "Trunk-Side" refers to a Central Office switch connection that is
capable of, and has been programmed to treat the circuit as, connecting
to another switching entity, for example, another Central Office
switch. Trunk-Side connections offer those transmission and signaling
features appropriate for the connection of switching entities, and
cannot be used for the direct connection of ordinary telephone station
sets.
60. "Virtual Collocation" means a collocation arrangement in which the
collocator's facilities are terminated into a Wire Center of a LEC and
are connected to LEC facilities that are provided and maintained by the
LEC on behalf of the collocator for the primary purpose of
interconnecting the collocator's facilities to the facilities of the
LEC.
61. "Wire Center" denotes a building or space within a building which serves
as an aggregation point on a given carrier's network, where transmission
facilities and circuits are connected or switched. Wire Center can also
denote a building in which one or more Central Offices, used for the
provision of Exchange Services and access services, are located.
62. "Wireless Service Provider" or "WSP" means a provider of Commercial
Mobile Radio Services ("CMRS") (E.G., cellular service provider,
Personal Communications Services provider or paging service provider).
63. "xDSL" refers to a set of service enhancing copper technologies,
including but not limited to Asymmetric Digital Subscriber Loop (ADSL),
High Bit Rate, or Hybrid, Digital Subscriber Loop (HDSL) and Integrated
Digital Subscriber Loop (IDSL), that are designed to provide digital
communications services over copper loops either in addition to or
instead of normal analog voice service.
1. NETWORK INTERCONNECTION [THE ACT, SECTION 271(C)(2)(B)(I)]
When ACI provides local and toll traffic, ACI and Pacific agree to
interconnect their networks through facilities between ACI end offices
and/or Access Tandem Switches
-8-
and/or Pacific end office and/or Access Tandems set forth in Appendix A.
The Parties will establish logical trunk groups referencing the
appropriate ACI Central Office or Routing Point and Pacific Central
Office. In addition, where necessary, and as mutually agreed to, the
Parties will define facilities between their networks to permit trunk
group(s) to be established between the points listed in Appendix A.
Compensation terms for services described in this Section are set forth
in the Reciprocal Compensation Section below.
This Section describes the interconnection of the facilities and
equipment of ACI and Pacific for interconnection of their networks for
the transmission and routing of Exchange Service and jointly provided
Switched Access service.
When ACI provides local and intraLATA toll, the Parties shall
reciprocally terminate Local Exchange Traffic, as follows:
1.1. INTERCONNECTION WITHIN EACH LATA
Unless otherwise agreed and specified in Appendix A, the Parties
will interconnect with each and every access tandem in the LATA(s)
in which the Parties originate traffic. In addition, unless
otherwise described in Appendix A, neither Party may route Local
Interconnection Traffic to the other Party's access tandem if such
traffic is destined for an NXX which subtends another tandem. In
addition to the tandem interconnection described above, either
Party may establish end office-to-end office or end
office-to-tandem or tandem-to-tandem trunk groups. In the case of
host-remote end offices, such interconnection shall occur at the
location of the host or remote, at the option of the Party
deploying the host-remote end office. Such additional Local
Interconnection Trunk Groups will be identified in Appendix A or
amendments thereto.
The Parties agree that in multi-tandem LATAs (I.E., LATAs where the
tandem Party operates more than one access tandem) LATA-wide
terminating arrangement may be selected. Under such an arrangement,
interconnection is established at a single tandem designated by the
tandem Party for termination of all Local Exchange Traffic destined
for any end office that subtends one of the access tandems operated
by the tandem Party.
Amendments to Appendix A may be made by either Party, upon 30 days
written notice and acceptance by the other Party. Acceptance will
not be unreasonably withheld. Such amendments may be made without
the need to renegotiate the terms of the rest of this Agreement.
1.2. SINGLE POI MODEL
-9-
Interconnection for each trunk group between pairs of the Parties'
switches and/or routing points for the exchange of local and
intraLATA toll and jointly provided Switched Access traffic shall
be at a single POI.
ACI will be responsible for engineering its network on its side of
the POI frame. Pacific will be responsible for engineering the POI
frame (if any) and its network on its side of the POI frame.
1.3. SIZING AND STRUCTURE OF INTERCONNECTION FACILITIES
The Parties will mutually agree on the appropriate sizing for
facilities based on the standards set forth below. The
interconnection facilities provided by each Party shall be
Alternate Xxxx Inversion Line Code and Superframe Format Framing
("AMI") at either the DS-1 or DS-3 level, except as modified below.
When interconnecting at Pacific's tandems, the Parties agree to
establish Bipolar Zero Substitution Extended Super Frame ("B8ZS
ESF") two-way trunks where technically feasible for the sole
purpose of transmitting 64Kbps Clear Channel Capability ("CCC")
data calls between them. In no case will these trunks be used for
calls for which the User Service Information parameter (also
referred to as "Bearer Capability") is set for "speech." Where
additional equipment is required, such equipment would be
obtained, engineered, and installed on the same basis and with the
same intervals as any similar growth job for IXC, LEC, or Pacific
internal customer demand for 64Kbps CCC trunks.
When interconnecting at Pacific's digital End Offices, the Parties
have a preference for use of B8ZS ESF trunks for all traffic
between their networks. Where available, such trunk equipment will
be used for these Local Interconnection Trunk Groups and Meet
Point Trunk Groups. Where AMI trunks are used, either Party may
request upgrade to B8ZS ESF when such equipment is available.
All interconnection facilities between the Parties will be sized
according to mutual forecasts and sound engineering practice, as
mutually agreed to by the Parties during planning - forecasting
meetings.
1.4. TRUNKING DIRECTIONALITY.
Local Interconnection Trunk Groups, Meet Point Trunk Groups and
Combined Interconnection Trunk Groups, will be installed as two-way
trunk groups. Separate two-way FGD trunks will be established for
Switched Access traffic where one of the Parties is operating as
an IXC and such arrangements are specifically excluded.
Interconnection will be provided via two-way trunks unless both
Parties agree to implement one-way trunks on a case-by-case basis.
-10-
1.5. COMMON CHANNEL SIGNALING AND SIGNALING PROTOCOL
The Parties will interconnect their networks using SS7 signaling as
defined in GR-317 and GR-394, including ISDN User Part ("ISUP") for
trunk signaling and Transaction Capabilities Application Part
("TCAP") for CCS-based features in the interconnection of their
networks and access to databases such as 800 and Line Information
Data Base ("LIDB"), where ACI requests such access from Pacific. ACI
may establish CCS interconnections with Pacific either directly
and/or through a third party. CCS interconnection, whether direct or
by third party shall be pursuant to PUB L-780023-PB/NB. The Parties
will cooperate in the exchange of TCAP messages to facilitate full
interoperability of CCS-based features between their respective
networks, including all CLASS features and functions, to the extent
each Party offers such features and functions to its own end users.
All CCS signaling parameters, as may be deployed by either Party for
its use, will be provided, including CPN. Neither Party will be
required by the other Party to deploy any CCS signaling parameters
not already deployed within its network. All privacy indicators will
be honored.
1.6. LOCAL INTERCONNECTION TRUNK ARRANGEMENTS
1.6.1. Where a LATA-wide terminating option is selected, the
Parties shall deliver to the designated LATA-wide tandem
only those publicly-dialable NPA-NXX codes which subtend
either the designated tandem or one of the other tandems
in that LATA operated by the LATA-wide provider.
1.6.2. Unless otherwise agreed as in Section 1.6.1, above, the
Parties shall deliver traffic over the Local
Interconnection Trunk Group(s) to an access tandem only
for those publicly-dialable NPA NXX codes served by end
offices that directly subtend the access tandem or to
those WSPs that directly subtend the access tandem.
1.6.3. Where end office trunking is used, the Parties shall
deliver traffic over the Local Interconnection Trunk
Group(s) to an end office only for those
publicly-dialable NPA NXX codes served by that end office.
1.6.4. With respect to the interconnection provided for in
Sections 1.6.1 - 1.6.3, above, the source for the routing
instructions shall be the LERG, except as specified in
Appendix A. In any case, Pacific will not be required to
route calls destined to ACI NXXs via another LEC tandem.
1.6.5. Where either Party delivers over the Local
Interconnection Trunk Group miscellaneous calls (I.E.,
time, weather, NPA-555, Busy Line Verify/Interrupt, 976,
California 900, Mass Calling Codes) destined for the
other Party, it shall deliver such traffic in accordance
with the serving arrangements defined in the LERG.
-11-
1.6.6. Either Party may terminate Directory Assistance calls over
the Local Interconnection Trunk Groups using NPA-555
routing.
1.6.7. Toll Free Service calls will be routed over Meet Point
Trunks unless the end office Party performs the SSP
function and the 800 SCP returns an intraLATA
POTS-routable number and a CIC of 110. In such a case,
these calls will be routed over the Local Interconnection
Trunk Groups, if the POTS-routable number returned is
located in one of the Party's networks.
1.6.8. Neither Party shall terminate Switched Access traffic over
Local Interconnection Trunks.
1.6.9. N11 codes (I.E., 411, 611, 911) shall not be sent between
the Parties' networks over the Local Interconnection Trunk
Groups.
1.6.10. Each Party shall establish procedures whereby its
operator bureau will coordinate with the operator bureau
of the other Party in order to provide BLV/BLVI services
on calls between their respective end users. BLV and
BLVI inquiries between operator bureaus shall be routed
using network-routable access codes published in the LERG
over the Local Interconnection Trunks.
1.7. MEET POINT TRUNKING ARRANGEMENTS
1.7.1. In meet point trunking arrangements, either Party can
provide the tandem transport and switching functions and
either Party may use Meet Point Trunks to send and
receive Feature Group B and D ("FGB" and "FGD") calls
from Switched Access customers who are connected to the
other Party's access tandem. Switched Access customers
will direct which Party will provide each function based
on Access Service Requests ("ASRs") placed with both
Parties.
1.7.2. Two-way trunks will be established to enable ACI and
Pacific to jointly provide FGB and FGD Switched Access
services.
1.7.3. The Parties will use facilities and two-way trunk groups
separate from the Local Interconnection Trunk Groups for
Meet Point Trunks (unless Combination Interconnection
Trunk Groups are used as described below). Where separate
facilities are used for Meet Point Trunks, neither Party
will charge the other Party for these facilities,
including multiplexing and Cross Connects.
-12-
1.7.4. In the case of Switched Access services provided through
either Party's access tandem, neither Party will offer
blocking capability for Switched Access customer traffic
delivered to the other Party's tandem for completion on
that Party's network. Neither Party shall have any
responsibility to ensure that any Switched Access
customer will accept traffic the other Party directs to
the Switched Access customer.
1.7.5. The Tandem Party in meet point trunking arrangements
shall direct traffic received from Switched Access
customers directly to the other Party's end office where
such connection exists and is available. Where no end
office connection exists or is available, traffic
received from Switched Access customers shall in all
cases be sent to the other Party's tandem under which
the end office is homed.
Traffic sent to Switched Access customers shall in all
cases be routed from the end office through only one
tandem of either Party to the Switched Access customer.
The Parties understand and agree that the Switched
Access customer may select which Party's access tandem is
used for traffic sent to the Switched Access customer.
Proof of such selection shall be in the form of ASRs
from the Switched Access customer.
1.7.6. The Parties will provide all CCS signaling including, but
not limited to, Charge Number and originating line
information ("OLI"). For terminating FGD, either Party
will pass CPN if it receives CPN from FGD carriers. All
privacy indicators will be honored. Network signaling
information such as Transit Network Selection ("TNS")
parameter (CCS environment) and CIC/OZZ information
(non-CCS environment) will be provided by the end office
Party wherever such information is needed for call
routing or billing. Where CIC/OZZ or TNS information has
not been provided to the end office Party, the tandem
Party will route originating Switched Access traffic to
the IXC using available translations. The Parties will
make reasonable efforts to obtain any necessary CIC/OZZ
codes directly from Switched Access customers who use
such codes. The Parties will follow all OBF adopted
guidelines pertaining to TNS and CIC/OZZ codes.
1.7.7. CCS shall be used in conjunction with Meet Point Trunks,
except multifrequency ("MF") signaling must be used on a
separate Meet Point Trunk Group for originating FGD
access to Switched Access customers that use MF FGD
signaling protocol. For terminating FGD access from
Switched Access customers that use MF FGD, the tandem
Party will, as a first choice, complete those calls to
the end office provider over the CCS Meet Point Trunk
Group. MF and CCS trunk groups shall not be provided
within a DS-1 facility; a separate DS-1 per signaling
type must be used.
-13-
1.7.8. All originating Toll Free Service calls for which the end
office Party requests that the tandem Party perform the
SSP function (e.g., perform the database query) shall be
delivered to the tandem Party using GR-394 format over
the Meet Point Trunk Group. Carrier Code "0110" and
Circuit Code of "08" shall be used for all such calls.
1.7.9. All originating Toll Free Service calls for which the end
office Party performs the SSP function, if delivered to
the tandem Party, shall be delivered by the end office
Party using GR-394 format over the Meet Point Trunk Group
for calls destined to IXCs, or shall be delivered by the
end office Party using GR-317 format over the Local
Interconnection Trunk Group for calls destined to end
offices that directly subtend the tandem or the
designated LATA-wide tandem to which the calls are
delivered.
1.7.10. Originating Feature Group B calls delivered to either
Party's tandem shall use GR-317 signaling format unless
the associated FGB carrier employs GR-394 signaling for
its FGB traffic at the serving access tandem.
1.8. COMBINATION INTERCONNECTION TRUNK GROUPS
1.8.1. The Parties agree to work cooperatively to combine all
functionalities of Local Interconnection Trunk Groups and
Meet Point Trunk Groups on a single Combination
Interconnection Trunk Group at any feasible point of
interconnection where either Party desires, except in
connection with the LATA-wide terminating option.
1.8.2. The initial decision as to whether the use of Combination
Interconnection Trunk Groups is feasible, including a
determination of switched software compatibility,
ordering procedures and billing procedures, will be made
no later than four months from the effective date of
this Agreement.
1.8.3. If the use of Combination Interconnection Trunk Groups is
found to be not feasible at that time, a review of such
feasibility and a further decision on the use of
Combination Interconnection Trunk Groups will occur at
six month intervals at either Party's option through the
term of the Agreement.
1.8.4. At the time that the use of Combination Interconnection
Trunk Groups is determined to be feasible, and ordering
and billing procedures have been established:
1.8.4.1. any new trunk groups may be ordered using the
Combination Interconnection Trunk Group option; and
-14-
1.8.4.2. the Parties will work together in good faith to
complete the conversion from the use of separate
Local Interconnection Trunks and Meet Point Trunk
Groups to the use of Combination Interconnection
Trunk Groups within 6 months from that time. There
shall be no charges by either Party for this
conversion.
1.9. CONTROL OFFICE FUNCTIONS
The Parties shall share responsibility for all Control Office
functions for Local Interconnection Trunks and Trunk Groups, and
both Parties shall share the overall coordination, installation,
and maintenance responsibilities for these trunks and trunk groups.
The end office Party is responsible for all Control Office
functions for the Meet Point Trunks and Trunk Groups, and shall be
responsible for the overall coordination, installation, and
maintenance responsibilities for these trunks and trunk groups.
1.10. TESTING AND TROUBLE RESPONSIBILITIES
ACI and Pacific shall:
1.10.1. Cooperatively plan and implement coordinated repair
procedures for the Meet Point and Local Interconnection
Trunks and facilities to ensure trouble reports are
resolved in a timely and appropriate manner.
1.10.2. Provide trained personnel with adequate and compatible test
equipment to work with each other's technicians.
1.10.3. Promptly notify each other when there is any change
affecting the service requested, including the due date.
1.10.4. Coordinate and schedule testing activities with their own
personnel, and others as applicable, to ensure its
interconnection trunks/trunk groups are installed per
the interconnection order, meet agreed-upon acceptance
test requirements, and are placed in service by the due
date.
1.10.5. Perform sectionalization to determine if a trouble
condition is located in its facility or its portion of
the interconnection trunks prior to referring the
trouble to each other.
1.10.6. Advise each other's Control Office if there is an equipment
failure which may affect the interconnection trunks.
-15-
1.10.7. Provide each other with a trouble reporting number to a
work center that is staffed 24 hours a day/7 days a week.
1.10.8. Provide to each other test-line numbers and access to
test lines, including a test-line number that returns
answer supervision in each NPA-NXX opened by a Party.
1.10.9. Based on the trunking architecture, mutually test for
system assurance that the proper recording of AMA records
in each company's switch is in place. These tests are
repeatable on demand by either Party upon reasonable
notice.
1.11. BILATERAL AGREEMENT
The Parties shall implement within 90 days of the effective date of
this Agreement, a bilateral agreement regarding the technical and
operational interfaces and procedures that are set forth in Appendix
B.
1.12. PERFORMANCE STANDARDS AND MEASUREMENTS
The Parties have agreed to certain performance standards and
measurements, attached to this Agreement, as Appendix C.
INTERCONNECTION FORECASTING
1.12.1. The Parties agree that during the first year of
interconnection, joint forecasting and planning meetings
will take place no less frequently than twice per year.
1.12.2. The Parties shall establish joint forecasting
responsibilities for traffic utilization over trunk
groups. Such forecasts shall be nonbinding on the
Parties. Orders for trunks that exceed forecasted
quantities for forecasted locations will be accommodated
as facilities and/or equipment are available.
Intercompany forecast information must be provided by the
Parties to each other on a semi-annual basis. The
semi-annual forecasts shall include:
1.12.2.1. Yearly forecasted trunk quantities for the
following trunks for a minimum period of three
(current and plus-1 and plus-2) years:
1.12.2.1.1. tandem Local Interconnection and Meet
Point Trunks;
1.12.2.1.2. tandem-subtending Local Inter-
connection and end office equivalent
Meet Point Trunk requirements; and
-16-
1.12.2.1.3. direct end office Local Inter-
connection Trunks
1.12.2.2. The of Common Language Location Identifier (CLLI-
MSG) is described in Bellcore documents BR
000-000-000 and BR 000-000-000;
1.12.2.3. A description of major network projects
anticipated for the following six months. Major
network projects include trunking or network
rearrangements, shifts in anticipated traffic
patterns, or other activities that are
reflected by a significant increase or decrease
in trunking demand for the following six
months. Where either Party plans to terminate
traffic of other LECs over Local Interconnec-
tion Trunk Groups, the Parties will jointly plan
for the effects on their networks. This planning
will include the issues of network capacity,
forecasting and compensation calculation
(including verification of PLU).
1.12.3. If differences in the semi-annual basis forecasts of the
Parties vary by more than 24 additional DS0 two-way
trunks for each Local Interconnection Trunk Group, the
companies shall meet to reconcile the forecast to within
24 DS0 trunks.
1.12.4. If a trunk group is under 75 percent of centum call
seconds (ccs) capacity on a monthly average basis for
each month of any six month period, either Party may
issue an order to resize the trunk group, which shall be
left with not less than 25 percent excess capacity
unless otherwise agreed. In all cases, a probability of
blocking equal to that specified below in Subsection N
shall be maintained.
1.12.5. Each Party shall provide a specified point of contact for
planning, forecasting and trunk servicing purposes.
1.13. INTERCONNECTION GRADE OF SERVICE
A blocking standard of one half of one percent (.005) shall be
maintained during the average busy hour for final trunk groups
carrying jointly provided Switched Access traffic between an end
office and an access tandem. All other final trunk groups are to
be engineered with a blocking standard of one percent (.01).
1.14. INTERCONNECTION DEPLOYMENT
Upon request by either Party the Parties agree to develop and
implement engineering guidelines which will encourage the economic
deployment of increasingly robust and diverse interconnection
between their networks. The Parties agree that these guidelines,
when developed, will form the basis for
-17-
creation of additional Local Interconnection Trunk Groups and Meet
Point Trunk Groups. The Parties agree to establish these
additional Local Interconnection Trunks and Meet Point Trunks,
subject to the availability of facilities and trunk equipment, as
soon as actual or projected the traffic volumes between any two
switches or Routing Points reaches a total volume equivalent to
225,000 minutes of use or more per month for a period of two
consecutive months. However, the Parties may choose not to
establish these trunks only by mutual agreement.
1.15. INTERCONNECTION TRUNK SERVICING
Orders from ACI to Pacific to establish, add, change or disconnect
trunks shall be processed by use of an Interconnection Service
Request ("ISR") using Pacific's XXXXX electronic ordering interface
as the means of transmitting such orders. The Parties agree to
cooperate in the establishment of Network Data Mover ("NDM")
capability to exchange orders.
As discussed in this Agreement, both Parties will jointly manage the
capacity of all interconnection trunk groups. Pacific's Circuit
Provisioning Assignment Center ("XXXX") will send a Trunk Group
Service Request ("TGSR") to ACI or its designee by mail or facsimile
to trigger changes Pacific desires to the interconnection trunk
groups based on Pacific's capacity assessment. ACI will issue an ISR
Pacific's Local Interconnection Service Center ("LISC"):
1.15.1. within 10 business days after receipt of the TGSR, upon
review of and in response to Pacific's TGSR, or
1.15.2. at any time as a result of ACI's own capacity management
assessment, to begin the provisioning process. The
intervals used for the provisioning process will be the
same as those used for Pacific's Switched Access service.
Orders that comprise a major project shall be submitted at the same
time, and their implementation shall be jointly planned and
coordinated. In this context, major projects are those that
require the coordination and execution of multiple orders or
related activities between and among the Parties' work groups,
including but not limited to the initial establishment of Local
Interconnection, Combination Interconnection or Meet Point Trunk
Groups and service in an area, NXX code moves, re-homes, facility
grooming, or network rearrangements.
1.16. NETWORK MANAGEMENT
1.16.1. Protective Controls. Either Party may use protective
network traffic management controls such as 7-digit and
10-digit code gaps on traffic toward each other's
network, when required to protect the public switched
network from congestion due to facility failures, switch
congestion or
-18-
failure or focused overload. The Parties will immediately
notify each other of any protective control action planned
or executed.
1.16.2. Expansive Controls. Where the capability exists,
originating or terminating traffic reroutes may be
implemented by either Party to temporarily relieve
network congestion due to facility failures or abnormal
calling patterns. Reroutes will not be used to circumvent
normal trunk servicing. Expansive controls will only be
used when mutually agreed to by the Parties.
1.16.3. Mass Calling. The Parties shall cooperate and share
pre-planning information regarding cross-network
call-ins expected to generate large or cross-network
call-ins expected to generate large or focused
temporary increases in call volumes, to prevent or
mitigate the impact of these events on the public
switched network.
1.16.4. High Volume Calling Trunk Groups. ACI and Pacific shall
cooperate to establish separate trunk groups for the
completion of calls to high volume customers such as
radio station contest lines.
1.17. TARIFFED SERVICES.
Either Party may opt at any time to terminate to the other Party
some or all of its traffic via any tariffed service offered by the
other Party (within the terms of the other Party's tariff), or any
service governed by a contract (within the terms of the contract)
between the two Parties. Any such rearrangements resulting from such
election shall require appropriate notification to the other Party,
joint planning, forecasting and project management.
1.18. END USER REPAIR CALLS
The Parties will educate their respective customers as to the correct
telephone numbers to call in order to access their respective repair
bureaus. In the case of misdirected repair calls, neither Party
shall make disparaging remarks about the other Party, nor shall they
use these repair calls as the basis for internal referrals or to
solicit customers to market services, nor shall they initiate any
extraneous communications, beyond the direct referral (if any) to
the correct repair telephone number. Either Party may respond with
correct information in answering customer questions.
1.19. REFERRAL SERVICES
When an end user customer changes from Pacific to ACI, or from ACI to
Pacific, and does not retain its original telephone number, and the
end user customer (or the customer's new provider on behalf of the
customer) requests provision of a
-19-
referral announcement, the Party formerly providing service to the
end user will provide a referral announcement on the abandoned
telephone number. This announcement will provide the new number to
be dialed to reach this customer. This announcement will be
provided for the standard period specified in each Party's
exchange service tariff in effect as of the date this Agreement is
executed. There will be no charge for this service during the first
three year term of this Agreement. After that three year term
ends, the service will be provided at tariffed rates, if any,
unless otherwise agreed by the Parties.
2. NONDISCRIMINATORY ACCESS TO NETWORK ELEMENTS [THE ACT SECTIONS
271(C)(2)(B)(II), (IV), (V), (VI) AND (X)]
Pacific will not discontinue any unbundled Network Element provided
under this Agreement, during the term of this Agreement or extensions
without ACI's consent, except (i) to the extent required by network
changes or upgrades, in which event Pacific will comply with the network
disclosure requirements stated in the Act and FCC regulations
thereunder; or (ii) if required by a final order of the Court, the FCC
or the Commission as a result of remand or appeal of the FCC's order In
the Matter of Implementation of Local Competition Provisions of the
Telecommunications Act of 1996, Docket 96-98. In the event such a final
order allows but does not require discontinuance, Pacific may, on thirty
(30) days written notice, require that such terms be renegotiated and
the Parties shall renegotiate in good faith such mutually acceptable new
terms as may be required or appropriate to reflect the results of such
action. In the event that such new terms are not renegotiated within
ninety (90) days after such notice, or if the Parties are unable to
agree, either Party may submit the matter to the Dispute Resolution
Process described herein.
Pacific shall provide ACI access to the following unbundled Network
Elements for the provision of telecommunications services by ACI. ACI,
at its option, may combine such Network Elements from Pacific with
elements of its own network to provide such services. Pacific's prices
charged to ACI will be no greater than the cost of providing the Network
Element, including a reasonable profit.
2.1. LINKS. [the Act, Section 271(c)(2)(B)(iv)]
Pacific will make the following unbundled Links available as set
forth below:
- Basic Links.
- Assured Links.
- 2-Wire Digital ISDN/xDSL Capable Links.
- T-1/DS1 (4-wire) capable Links.
- 2-Wire Switched Capable Digital Connectivity
-20-
2.1.1. Description of Link Service. Link Service consists of
transport between the minimum point of entry ("MPOE") at an end
user premises and a POI in the Pacific Wire Center from which
the transport is extended. At its sole discretion, Pacific will
provide Link Service over technology that meets the defined
parameters for each Link type.
2.1.2. Use and Suitability of Link Service. Link Service may not
be used to provide any service that would degrade or otherwise
adversely affect Pacific's network services, (E.G., introduce
harmful voltages or electrical currents in excess of standards
used in common industry practice).
2.1.3. Availability of Link Service. Link Service will be
available on an unbundled basis on the Effective Date from all
Pacific Wire Centers on a first-come, first-served basis,
applicable to all carriers, including Pacific, and subject to
the availability of Pacific's facilities and facilities at the
MPOE at the premise of ACI's end user customer. However,
certain of Pacific's geographical areas are currently served
solely via integrated digital loop carrier ("IDLC"). In such
areas, Pacific will make alternate arrangements equal in quality
to those used by Pacific, to permit ACI to order a contiguous
unbundled loop at prices no greater than the rates set forth in
Section 2.1.5. These arrangements may include, but are not
limited to, the following: (i) provide ACI with copper
facilities, or (ii) ACI universal digital loop carrier
facilities that are acceptable to ACI, or (iii) convert IDLCs to
non-integrated systems.
2.1.4. Interconnection to Link Service at Wire Center POI. ACI
must connect Link Service either:
2.1.4.1. via EISCC to a ACI collocated facility in the Pacific
Wire Center from which Link Service is extended; or
2.1.4.2. by means of Unbundled Services Cross Connect ("USCC")
connected to unbundled dedicated transport; or
2.1.4.3. via EISCC to a third party's collocated facility in
the Pacific Wire Center from which Link Service is
extended.
2.1.5. LINK SERVICE PRICES.
Pacific will provide Link Service at the prices set forth below
until the rates determined by the Commission in the OANAD
proceeding (R. 00-00-000/I. 93-04-002) are effective. At such
time those rates shall replace the rates below. Alternatively,
ACI has the option of paying the Link rates set forth below until
December 31, 1999.
-21-
The prices set forth herein do not include Commission or FCC
mandated surcharges or applicable taxes. For partial months,
Pacific will prorate the monthly charge on a per day rate.
Pacific shall charge nonrecurring and monthly recurring rates as
set forth below for each Link (which nonrecurring and recurring
rates include the EISCC), plus applicable multiplexing, if
requested. All Link prices include any applicable End User
Common Line and Carrier Common Line flat rate equivalent
charges.
Business Link Zones referred to below are defined as shown in
Appendix D. Residence Link Zones referred to below are defined
as shown in Appendix E.
2.1.5.1. Basic and Assured Links:
Recurring Rates:
Business (Basic and Assured)
Xxxx 0 Xxxx 0 Xxxx 3
$13.81 $15.81 $20.81
Residence (Basic only)
Xxxx 0 Xxxx 0 Xxxx 3
$15.21 $18.31 $22.71
Nonrecurring rates:
Business Basic Links Zones 1, 2, and 3: The nonrecurring charge
for each Link is equal to Pacific's retail nonrecurring
charge for measured business service (1MB).
Business Assured Links Zones 1, 2, and 3: The nonrecurring
charge for each Link is equal to Pacific's retail
nonrecurring charge for Assured PBX Trunks.
Residence Basic Links Zones 1, 2, and 3: The nonrecurring charge
for each Link is equal to Pacific's retail nonrecurring
charge for flat-rated residence service (1FR), plus a $50
service charge for each service order at each customer
MPOE.
-22-
2.1.5.2. 2-Wire Digital ISDN/xDSL Capable Links:
Recurring Rates:
Business 2-Wire Digital ISDN/xDSL Capable Links
Xxxx 0 Xxxx 0 Xxxx 3
$20.06 $23.06 $30.56
Residence 2-Wire Digital ISDN/xDSL Capable Links
Xxxx 0 Xxxx 0 Xxxx 3
$22.06 $25.06 $32.56
Nonrecurring rates:
Business 2-Wire Digital ISDN/xDSL Capable Links Zones 1, 2,
and 3: The nonrecurring charge for each Link is equal
to Pacific's retail nonrecurring charge for business
basic rate ISDN.
Residence 2-Wire Digital ISDN/xDSL Capable Links Zones 1,
2, and 3: The nonrecurring charge for each Link is
equal to Pacific's retail nonrecurring charge for
residential basic rate ISDN.
2.1.5.3. T-1/DS1 (4-Wire) Capable Links:
Availability rates and terms for T-1/DS1 (4-Wire
Capable Links) will be provided upon request of ACI
and added to this Agreement by written amendment.
2.1.5.4. 2-Wire Switched Capable Digital Connectivity
In this Agreement, rates for certain Network Elements are
specified as "To Be Determined" (TBD). In the event of
such a reference in this Agreement where there is no
corresponding price, it shall be deemed to be TBD. With
respect to all TBD prices, prior to ACI ordering any such
TBD items, the Parties shall meet and confer to establish a
price. If no agreement is reached, the Parties shall refer
any disputes to the Alternative Dispute Resolution process
set forth at Section 18.
-23-
2.1.6. Cancellation Charge. A cancellation charge may apply if
ACI cancels an order for any type of Link after provisioning
has begun and prior to completion, as set forth in Pacific's
Schedule Cal. P.U.C. Tariff No. 175-T, Section 2
2.1.7. Assigned Telephone Number. Each Party is responsible for
assigning any telephone numbers necessary to provide its end
users with Exchange Service.
2.1.8. Billing and Payment. Pacific will xxxx and ACI will pay
Link Service bills in accordance with Pacific's billing, xxxx
dispute resolution, late payment charges and disconnection for
nonpayment requirements as set forth in Pacific's Schedule Cal.
P.U.C. Tariff No. 175-T, Section 2.
2.1.9. Ordering. ACI must order Link Service via ISR forms using
Pacific's XXXXX System. Pacific will provide ACI access to
XXXXX at no charge and initial training in its use for ordering
Link Service.
2.1.10. Provisioning Intervals. Basic, Assured and 2-Wire Digital
ISDN/xDSL Capable Links are provided within the same period of
time Pacific provisions its like exchange service at the time of
the order in the same geographic area using similar facilities
requiring field work (wiring). T-1/DS1 Link installation
intervals will be identical to the intervals for Pacific's
provisioning of its own hi-cap services. Intervals for a
"Project" (i.e. > 20 or more lines to a single end user MPOE on
a request at the same time) are established on a negotiated
interval basis between ACI and Pacific's Local Operations Center
("LOC")
2.1.11. Service Coordination. Link Service will be provided on the
due date and, if requested, will be provided during a 4-hour
window (either 8 a.m. to 12 p.m. or 1 p.m. to 5 p.m.).
Additional service coordination is charged as additional labor
billing per Pacific's Schedule Cal. P.U.C. Tariff No. 175-T,
Section. 13. Links are normally provisioned from 8 a.m. to 5
p.m. Monday through Friday.
The following coordination procedures apply only to Business
Basic Links ordered as a Project. On each Link order in a Wire
Center, ACI will contact Pacific and the Parties will agree on a
cutover time at least two business days before that cutover
time. The cutover time will be defined as a 60 minute window
within which both the ACI and Pacific personnel will make
telephone contact to begin the cutover activity. Coordination
for Business Basic Links meeting the definition of a Project
will be provided by the Parties at no charge.
-24-
Within the appointed 60 minute cutover time, the ACI person will
telephone the LOC and when the LOC is contacted in that interval
such work will be promptly performed. In case of a continuous
busy signal or if the ACI personnel is placed on hold for more
than ten (10) minutes, the ACI personnel will telephone the LOC
trouble report desk to confirm and validate that ACI was ready
to connect within the sixty-minute window. If the ACI personnel
fails to telephone or is not ready within the appointed interval
and if ACI had not called to reschedule the work at least two
hours prior to the start of the interval, ACI and Pacific will
reschedule the work order and ACI will pay the nonrecurring
charge for the Link or Links scheduled for the missed
appointment. In addition, nonrecurring charges for the
rescheduled appointment will apply.
If the LOC is not available or not ready at any time during the
60 minute interval, ACI and Pacific will reschedule and Pacific
will waive the nonrecurring charge for the Link or Links
scheduled for that interval and the rescheduled installation.
If the LOC is available but the work is not begun promptly
(within 15 minutes of the LOC contact), Pacific will waive the
nonrecurring charge for the Link or Links scheduled for that
interval. The expected disconnection time for service to connect
the Link to the ACI collocation arrangement or transport is 5
minutes. If Pacific is solely responsible for a line being out
of service for more than 30 minutes, Pacific will waive the
nonrecurring charge for that Link. If unusual or unexpected
circumstances prolong or extend the time required to accomplish
the coordinated cut-over, the Party responsible for such
circumstances is responsible for the reasonable labor charges
of the other Party. Delays caused by the customer are the
responsibility of ACI.
In addition, if ACI has ordered INP as part of the Link
installation, Pacific will implement the INP service coincident
with the Link installation; provided, separate INP nonrecurring
charges will apply, where appropriate.
2.1.12. Maintenance and Testing. ACI is responsible for receiving
and coordinating resolution of all end user trouble reports
involving Link Service. ACI will isolate any trouble to the
Link portion of the service before contacting Pacific's LOC to
report the trouble. Pacific will charge ACI additional labor
billing charges when the trouble is referred to Pacific and the
trouble is found to be either on the customer side of the MPOE
or on the ACI side of the POI or collocation POT Bay.
2.1.13. Responsibilities of the Parties.
2.1.13.1. Thirty days prior to submitting any Link Service
orders ACI shall provide to Pacific forecasts of
number of Links at a Wire
-25-
Center level. This includes associated additional line
("ADL") requirements when Pacific's primary
residential POTS service is not to be disconnected in
the establishment of Link Service. ACI shall provide
such forecasts on a semi-annual basis.
2.1.13.2. The Parties agree that ACI will be the single point
of contact for its end user customers.
2.1.13.3. Pacific will not provide repair or other assistance
to ACI end user customers except to refer such persons
who call Pacific to ACI. ACI will provide Pacific with
ACI's toll-free service referral number.
2.1.13.4. If, and only if, ACI's end user customer controls
access to the MPOE, ACI must ensure that Pacific has
access to the MPOE at the ACI end user customer's
premises as described in Pacific's Schedule Cal.
P.U.C. Tariff No. A2, Section 1.19.
2.1.13.5. ACI warrants that for each end user for whom ACI
orders disconnection of Pacific exchange service, ACI
has received proper authorization from that end user
to order such disconnection. ACI shall obtain and
verify such authorization using standard industry
practices, such as in certain circumstances
third-party verification.
2.1.13.6. The Parties agree to abide by existing and future
Commission rules that address slamming of local
exchange customers by LECs.
2.1.13.7. ACI is responsible for providing end user customer
listing information to obtain E9-1-1 Service,
Directory Assistance (411) and/or Directory listings.
Such listing information will be submitted to Pacific
via electronic transfer whenever practicable. These
services are provided pursuant to Pacific's tariffs,
except as modified by this Agreement, and are subject
to Commission requirements.
2.1.13.8. If Pacific terminates or ACI disconnects any Link
Service, Pacific will have no obligation to have any
communication with ACI's customer in connection with
such termination or disconnection.
2.2. TRANSPORT. [the Act, Sec. 271(c)(2)(B)(v)]
-26-
Pacific will make available unbundled local transport as described in
Appendix F of this Agreement.
2.3. PORTS/LOCAL SWITCHING. [the Act, Section 271(c)(2)(B)(vi)]
Pacific will make available unbundled local switching and line side
Ports as described in Appendix F of this Agreement.
2.4. CROSS CONNECTS.
Pacific will make available unbundled Cross Connects between ACI's
collocation arrangements and any interconnection to Pacific's
unbundled Network Elements. Rates for unbundled Cross Connects,
other than the EISCC described above, are listed in Appendix F.
2.5. MULTIPLEXING.
Pacific will make available multiplexing services in connection with
Pacific's unbundled transport or other Pacific services or Pacific's
unbundled Network Elements. Rates for multiplexing services are
listed in Appendix F.
2.6. NONDISCRIMINATORY ACCESS TO DATABASES AND ASSOCIATED SIGNALING [the
Act, Section 271(c)(2)(B)(x)]
Pacific will make available, as described elsewhere in this Agreement,
interconnection to its SS7 signaling network to enable signaling
necessary for call routing and completion between the Parties.
Pacific will also make available unbundled SS7 signaling links (I.E.,
A, and D links) for connection to Pacific's STPs.
Pacific will make available access to Toll Free Service and LIDB
databases through its STPs on a per query basis. If any additional
databases are determined to be required under the Act as necessary
for call routing and completion, Pacific will make such databases and
associated signaling available to ACI. Rates for access to databases
and associated signaling are listed in Appendix F.
2.7. FORECASTS FOR CERTAIN UNBUNDLED NETWORK ELEMENTS.
For the first six months after ACI's first order for any Unbundled
Network Element (UNE), ACI shall provide to Pacific forecasts of the
number of each such UNE arrangement at a LATA level. Thereafter, ACI
shall make a good faith effort to provide such forecasts to Pacific
at a Wire Center level. ACI shall provide forecasts to Pacific on a
semi-annual basis.
2.8. INTERCONNECTION AND NETWORK ELEMENT REQUEST PROCESS.
-27-
Any request for interconnection or access to an unbundled Network
Element that is not already available as described herein shall be
treated as an Interconnection and Network Element Request (INER).
Pacific shall use the INER Process to determine technical feasibility
of the requested interconnection or Network Elements and, for those
items found to be feasible, to provide the terms and timetable for
providing the requested items.
2.8.1. Either Party may identify an unbundled Network Element that
is not currently available in Pacific's network, by providing
written notice to the other Party, which notice shall include a
description of the Network Element adequate to determine
technical feasibility and development requirements.
2.8.2. The Parties agree to immediately work together to determine
(a) the technical feasibility of the request and (b) the
requirements to develop the request, and the anticipated cost
of developing the quote. If the Network Element is identified
by ACI, Pacific shall be allowed a commercially reasonable
period of time to evaluate the technical feasibility of the
request and the requirements to develop the requested Network
Element. Notwithstanding the foregoing, if the Parties cannot
agree within forty-five (45) days (or such other period of time
as may be mutually agreeable), whether the Network Element is
technically feasible, or on the requirements necessary to
develop the Network Element, the Parties shall use the Dispute
Resolution Process set forth herein to this Agreement.
2.8.3. The costs of developing the unbundled Network Element,
which includes, but is not limited to, the cost of developing
the quote, shall be recovered from any entity which utilizes
the Network Element so identified, including Pacific and its
affiliates. In addition, ACI shall pay its share of Pacific's
costs of developing any Network Element, not identified in this
Agreement (including, but not limited to, the cost of
developing the quote) if ACI requests development of the
Network Element but subsequently determines not to purchase the
Element. In all cases, ACI and Pacific shall meet and confer on
the amount of such costs, each Party's respective share of such
costs, and the method of recovery. In the event the Parties
cannot agree on the amount and method of recovery, the Parties
shall track their respective development costs and will use the
Dispute Process set forth herein to this Agreement. Any
determination made in Dispute Resolution shall be subject to
modification by a subsequent decision of the Commission. In no
event shall either Party allow the pendency of a dispute
concerning development costs to delay analysis or
implementation of the Network Element.
-28-
2.8.4. Development costs are those one-time costs incurred to
design, create and test a new unbundled Network Element or new
form of access to an unbundled Network Element. (For example,
if Pacific determines that a new monitoring system is required
for one of its retail services, the costs for such system would
not be considered INER development costs, however, if
modification to such system would be requested or required in
order to provide the interconnection or Network Element in the
INER, the cost of the modification would be development costs
attributable to the requesting CLC.)
2.8.5. If ACI agrees to pay the development costs and requests
Pacific to proceed:
2.8.5.1. Pacific will additionally charge those development
costs, on a prorated basis (set forth in (2.8.5.3.)
below), to the next nine parties who place an initial
order after ACI for the interconnection or Network
Element;
2.8.5.2. As each additional party places its initial order for
the interconnection or Network Element. Pacific will
refund the appropriate prorated portion of the
development costs to parties who have previously paid
development costs (as set forth in (c) below); and
2.8.5.3. The charges and refunds will be made using the
proration chart set forth in this Agreement will
respect to collocation, except that the period of
proration for charges and refunds shall be 36 months
from when Pacific first makes the interconnection or
Network Element available.
2.8.6. Implementation costs are those costs incurred for the
development of the capability to order, xxxx, provision
and maintain the unbundled Network Element or unbundled
Network Element Combination. Pacific's recovery of its
implementation costs, if any, will be specified by
Amendment to this Agreement.
2.8.7. The charge(s) for unbundled Network Elements requested
amendment to pursuant to the process above shall be specified
by this Agreement.
3. NONDISCRIMINATORY ACCESS TO POLES, DUCTS, CONDUITS AND RIGHTS OF WAY
[THE ACT SECTION 271(C)(2)(B)(iii)]
3.1. Each Party will provide the other Party access to its poles, ducts,
conduits in, on or under public and private rights-of-way and
property and to the rights-of-way themselves on rates, terms and
conditions that are consistent with 47 U.S.C. Section 224
-29-
and that are no less favorable than the rates, terms and conditions
available to any competing provider of telecommunications services.
Pacific shall impute to its own costs of providing telecommunications
services (and charge any affiliate, subsidiary, or associate company
engaged in the provision of such services) an amount equal to the pole
attachment rate for which Pacific (or such affiliate, subsidiary, or
associate company) would be liable under 47 U.S.C. Section 224.
3.2. Whenever either Party inquires of the other in writing whether it
intends to construct new poles, duct, or conduit or to acquire
additional right-of-way, the other Party shall respond within 30 days
of receipt of such inquiry to the other Party of such intention. Any
entity, including the Parties to this Agreement, that adds an
attachment after receiving such notification shall bear a
proportionate share of the costs incurred by the owner in making such
new pole, duct, conduit, or right-of-way accessible.
3.3. Whenever either Party intends to modify or alter its pole, duct,
conduit, or right-of-way in or on which the other Party shares or has
an existing attachment, it shall provide written notification of such
action to the other Party so that the other Party may have a
reasonable opportunity to add to or modify its existing attachment.
The notified Party, if it adds to or modifies its existing attachment
after receiving such notification shall bear a proportionate share of
the costs incurred by the other Party in making such pole, duct,
conduit, or right-of-way accessible.
3.4. Whenever either Pacific or ACI obtains an attachment to a pole, duct,
conduit or right-of-way of the other Party, it shall not be required
to bear any of the costs of rearranging or replacing its attachment,
if such rearrangement or replacement is required as a result of an
additional attachment or the modification of an existing attachment
sought by any other entity (including the owner of such pole, duct,
conduit or right-of-way).
3.5. To obtain access to poles, ducts, conduits and rights-of-way as
described above ACI must execute a separate Structure License
Agreement with Pacific. Upon request of ACI, Pacific shall provide
to ACI the names and numbers of the regional Single Points of Contact
(SPOCs) for administering all structure licensing and ROW agreements
within each defined geographical area.
3.6. At ACI's request, Pacific shall make reasonable best efforts to
provide ACI detailed engineering records and drawings of conduit,
poles and other ROW paths in selected areas as specified by ACI
within ten business days. Pacific shall provide written notice if
such records and drawings cannot be provided in ten business days.
In the event that Pacific does not provide the records and drawings
within ten business days, Pacific will provide the records and
drawings within a reasonable timeframe.
-30-
3.7. Pacific shall allow personnel designated by ACI to examine conduit
system or pole line diagrams at Pacific's offices, provided that, for
security reasons, a non-disclosure agreement is signed and the ACI
representative is limited to a specific area within the Pacific
office or Pacific will make copies of such prints for ACI at ACI's
expense, or a mutually agreed upon third party will be permitted to
examine the diagrams.
3.8. To obtain access to poles, ducts, conduits and rights-of-way ACI must
execute a separate Structure License Agreement with Pacific.
4. EMERGENCY SERVICES, DIRECTORY ASSISTANCE AND OPERATOR CALL COMPLETION
SERVICES (E9-1-1, 0-) [THE ACT SECTION 271(C)(2)(B)(VII)]
4.1. EMERGENCY SERVICES.
4.1.1. Each Party will cooperate to ensure the seamless operation
of emergency call networks, including E9-1-1 and 0-
emergency calls.
4.1.2. Except as otherwise specified in this Agreement, Pacific
will provide any of the services discussed in this Section
in accordance with the rates, terms and conditions of its
tariffs.
4.1.3. Pacific will permit ACI to interconnect to the Pacific E9-
1-1 tandems which serve the areas in which ACI provides
exchange services so that ACI's customers may place calls
to Public Safety Answering Points ("PSAPs") by dialing 911.
4.1.4. ACI and Pacific will work cooperatively, including where
necessary, meeting with PSAP operators and/or state, county
and municipal government officials, to explain ACI's
interconnection with the Public Safety emergency network.
4.1.5. Pacific will not use information obtained from ACI in
connection with establishing and maintaining the E9-1-1
databases for any purpose not directly associated with the
operation of the Public Safety emergency network.
4.1.6. Pacific, as operator of the Automatic Location Identifier
("ALI") database will maintain processes and procedures to
receive and process ACI customer information within two
business days. Pacific will maintain an electronic
interface process to permit ACI to electronically update
the ALI database with ACI subscriber information at no
charge. The Parties further agree to work in industry
fora, such as the National Emergency
-31-
Numbering Association ("NENA"), to establish an industry
standard format for transfer of E-9-1-1 customer records.
4.1.7. Two times a year, Pacific will provide to ACI (upon ACI's
request), at no charge, copies of the current Master Street
Address Guides ("MSAGs"), in paper form or on magnetic tape,
for the counties in which ACI provides Exchange Service.
4.1.8. Upon request of ACI, Pacific will provide ACI with the ten-
digit subscriber number for each PSAP which sub-tends each
Pacific E9-1-1 tandem to which ACI is interconnected so
that ACI or its Operator Services contractor may transfer
0- calls to the PSAP. ACI agrees to hold this information
in confidence and will use the information solely for the
purpose of routing 0- calls from the ACI Operator Services
platform to the PSAPs. In addition, Pacific agrees to
provide ACI with updates to this information in the same
time frame and manner in which that information is provided
to Pacific's Operator Services work centers.
4.2. DIRECTORY ASSISTANCE.
4.2.1. Either Party may terminate Directory Assistance calls over
the Local Interconnection Trunk Groups.
4.2.2. The Parties agree that ACI will provide to Pacific, via
Pacific's electronic gateway, subscriber information to be
input into Pacific's Directory Assistance databases.
There shall be no charge to ACI for the use of Pacific's
electronic gateway used for the delivery of such
information. Additionally, Pacific agrees to include these
standard directory listings in its Directory Assistance
databases at no charge to ACI or its customers within the
same number of business days from receipt of the data from
ACI as it takes Pacific to include its own customer
information in such databases, according to the rules
and provisions of Pacific's Schedule Cal. P.U.C. Tariff
No. 175-T, Section 9.3.
4.2.3. Pacific will accord ACI's directory listings information
including nonpublished information the same level of
confidentiality which Pacific accords its own directory
listing information.
4.2.4. Pacific shall ensure that access to ACI's customer
proprietary confidential directory information will be
limited solely to those employees who immediately supervise
or are directly involved in the processing or publishing of
listings, directory publication or directory delivery.
-32-
4.2.5. Pacific will not use ACI directory listings for any
marketing purpose except for the marketing and sale of
directory advertising by its directory subsidiary.
4.2.6. Pacific agrees to provide ACI's non-published directory
records the same protection accorded Pacific's non-
published directory records with respect to the sale of
directory listings to third parties.
4.2.7. The Parties agree Pacific will maintain in its electronic
gateway the ability for ACI to ensure the formatting
accuracy of the information it transmits to Pacific for
inclusion in the Directory Assistance database. Listing
format errors will be returned to ACI for correction and
a total count of listings received and accepted will also
be transmitted. The Parties will work cooperatively through
OBF or other industry groups to further define standards for
transmittal of directory listing information.
4.3. CALL COMPLETION SERVICE
4.3.1. The Parties will complete operator-assisted calls to each
other's networks using Local Interconnection Trunks.
4.3.2. At ACI's request, in conjunction with the provision of
unbranded directory assistance service to ACI, Pacific will
provide DA Call Completion Service (which is comparable in
every way to the DA Call Completion Service Pacific makes
available to its own end users) in those areas where DA Call
Completion Service is generally available and where
facilities permit.
5. WHITE PAGE DIRECTORY LISTINGS [THE ACT, SECTION 271(C)(2)(B)(VIII)]
5.1. Directory listings refer to end user name, address and telephone
number data in Directory Assistance databases and/or all appropriate
White Pages directories. Pacific agrees to provide a standard
directory listing free of charge to each end user customer of ACI
according to the rules and provisions of Pacific's Schedule Cal.
P.U.C. Tariff No. 175-T, Section 9.3.
5.2. Pacific will make available its electronic interface for the
submission of the customer information from ACI. The Parties agree
to work within the national standards fora, such as the OBF, to
modify such interface as standards are adopted.
5.3. The Parties agree that ACI shall have the opportunity to have
customer service pages published in the White Pages sections of
Pacific's Directories in those areas where ACI provides Exchange
Service. These pages are found in the Customer Guide section of the
Directory and provide ACI's customer service information,
-33-
including phone numbers. A maximum of two pages will be provided
without charge to ACI. Pages in excess of two will be charged by
Pacific in accordance with the nondiscriminatory rates of its
Schedule Cal. P.U.C. Tariff No. 175-T, Section 9.2.
5.4. The Parties further agree that the provision of customer listings
information to Pacific is solely for the sale of listings or
advertising services, inclusion in the Directory Assistance database
and/or White Pages, and for the purpose of directory delivery. This
information shall be given only to those employees of Pacific and
Pacific Xxxx Directory who are involved in the sale of these
services, and shall in no way be shared with the sales and marketing
employees of Pacific's telephone operations.
5.5. The Parties agree that, upon ACI's request, the NXX codes of all
LECs shall be commingled in the section of the Customer Service Pages
where calling areas are defined. No differentiation or segregation
of ACI's codes shall occur.
5.6. The Parties agree that ACI's end user customer listings will be
commingled with the end user customer listings of Pacific.
5.7. Pacific will not include Subscriber List Information of published ACI
local exchange customers in Pacific's Telephone Directory
Reproduction Rights Service, unless ACI authorizes release of its
Subscriber List Information to independent directory publications.
6. NONDISCRIMINATORY ACCESS TO NUMBER RESOURCES [THE ACT, SECTION
271(C)(2)(B)(IX)]
6.1. Each Party will comply with Industry Carriers Compatibility Forum
("ICCF") Central Office Code Guidelines.
6.2. Pacific, where it functions as Number Administrator, will assign NXX
codes to ACI, according to those Guidelines, on a basis no less
favorable than that on which Pacific assigns codes to itself or to
any other entity. So long as Pacific acts as the Number
Administrator, the Parties agree that these Number Administrator
functions will be provided without charge.
6.3. It shall be the responsibility of each Party to program and update
its own switches and network systems to recognize and route traffic
to the other Party's assigned NXX codes at all times. Neither
Pacific nor ACI shall charge each other for changes to switch
routing software necessitated by the creation, assignment or
reassignment or activation of NPA or NXX codes.
6.4. The Parties will each be responsible for the electronic input of
their respective number assignment information into the LERG.
-34-
7. NUMBER PORTABILITY [THE ACT, SECTION 271(2)(C)(B)(XI)]
7.1. INTERIM NUMBER PORTABILITY.
7.1.1. Until the Parties implement the provisions of the FCC's
First Report and Order and Further Notice of Proposed
Rulemaking, CC Docket No. 95-116 ("FCC Number Portability
Order"), ACI and Pacific shall provide remote call
forwarding functionality, or other INP capabilities, to
each other pursuant to the terms and rates of the tariff
filed by Pacific. The remote call forwarding functionality
is identified in Pacific's tariff as Directory Number Call
Forwarding ("DNCF").
7.1.2. In the event that either Party elects to use a DNCF-like
INP service and until the Parties implement the provisions
of the FCC Number Portability Order, with regard to the
division of Switched Access revenues associated with INP,
the Party forwarding the calls to the other Party over the
INP arrangement shall pay the other Party $1.75 per month
for each business line and $1.25 per month for each
residence line associated with the INP arrangement.
Determination of the number of lines to which the above
payment shall apply will be made at the time the INP
arrangement is established. The payment shall be made based
on the total number of lines included in the same hunting
arrangement as the INP number. Partial months will be paid
on a prorated basis and such payment shall continue until
the INP arrangement is disconnected or PNP is made available
for the INP number, whichever occurs first. Such amount is
in consideration of the Switched Access compensation and
reciprocal compensation that would have been received by
each Party if PNP had been in effect. a) DNCF-like INP
calls will be delivered over Local Interconnection Trunk
Groups.
7.1.3. DNCF-like INP calls will be delivered over Local
Interconnection Trunk Groups.
7.2. PERMANENT NUMBER PORTABILITY.
7.2.1. The Parties agree to implement PNP, in compliance with FCC
or Commission orders, and pursuant to PUBL-780050 PB/NB,
Pacific Xxxx Local Number Portability Network Interface
Specification.
7.2.2. Both Parties agree to release ported telephone line numbers
back to the original carrier assigned an NXX in the LERG
when they "become vacant" (I.E., when they are no longer
in service for the original customer), and any applicable
referral/intercept period has expired. The Parties agree
-35-
to comply with such industry guidelines as may be
established for the treatment of vacant telephone numbers.
7.2.3. Except as otherwise agreed to by the Parties, when a query
is performed or required to be performed, each Party will
arrange to perform its own queries for PNP calls when a LTNP
database query is performed or required to be performed,
each Party will perform queries on a N-1 basis, where N is
the entity terminating the call to the end user. For
interLATA carrier calls, the interLATA carrier will perform
the query even if that carrier is also the carrier
terminating the call to the end user. In keeping with the
Network Reliability Council recommendations to protect
general network failures from propagating from one network
to another and in the case of failure in Pacific's or ACI's
network which would prevent the querying of LTNP calls, the
Party experiencing the failure will prevent the delivery of
those unqueried calls to the other Party's network via
default routing, except under prior agreement. Pacific and
ACI reserve the right to block default routed calls incoming
to its network in the event of a significant network failure
in order to protect the public switched network from
overload, congestion, or failure propagation.
7.2.4. Upon request, the porting party shall provide the ported-to
Party with credit status data for the ported-to Party's
subscribers whose numbers are porting.
7.2.5. Except as agreed herein, each Party shall recover its costs
for PNP in accordance with FCC or Commission orders.
7.2.6. The Parties agree that Service Provider number portability
using PNP is limited to Pacific's wire center boundaries.
Users who change their physical address location within
that wire center will be able to retain the porting of their
existing telephone numbers.
7.3. REQUIREMENTS FOR INP AND PNP
7.3.1. Cut-Over Process
The Parties shall cooperate in the process of porting numbers
from one carrier to another so as to limit service outages for
the ported subscriber. Such processes may include, but not be
limited to, the porting Party promptly updating its network
element translations following notification by the industry SMS,
or ported-to local service provider, and deploying such
temporary translations as may be required to minimize service
outage, E.G., unconditional triggers. The Parties agree to
comply with such industry guidelines as may be established for
the cut-over process.
-36-
7.3.2. Testing
Both Parties shall cooperate in conducting testing to ensure
interoperability between systems. Each Party shall inform the
other Party of any system updates that may affect the other
Party's network and each Party shall, at the other Party's
request, perform tests to validate the operation of the network.
Additional testing requirements may apply as specified by this
Agreement.
7.3.3. Non-Geographical Numbers
Neither Party shall be required to provide Number Portability
for non-geographic services (i.e., 500, 700 and 900 Service
Access Codes (SACs) and similar services) under this Agreement.
7.3.4. Engineering and Maintenance
Both Parties will cooperate to ensure that performance of
trunking and signaling capacity is engineered and managed at
levels which are at least at parity with that provided by the
other Party to its subscribers and to ensure effective
maintenance testing through activities such as routine testing
practices, network trouble isolation processes and review of
operational elements for translations, routing and network
fault isolation. Additional specific engineering and maintenance
requirements shall apply as specified in this Agreement. For
subscribers ported by INP using DNCF, Flex DID or RI, the
Ported-to Party shall perform appropriate testing to isolate
trouble prior to referring repair requests to the Porting party.
For subscribers ported by PNP, trouble shooting by the Porting
Party shall generally involve verification that a proper location
routing number has been entered into the system, and other
trouble shooting as may be established in industry guidelines.
7.3.5. Treatment of Telephone Line Number Based Calling Cards
7.3.5.1. Pacific shall remove from its Line Information Data
Base (LIDB) all existing Pacific issued Telephone Line
Number (TLN)-based card numbers issued to a customer,
when that customer, when that customer ports the
associated telephone numbers to ACI.
7.3.5.2. Pacific shall continue to allow ACI access to its
LIDB. Other LIDB provisions are specified in this
Agreement.
-37-
8. LOCAL DIALING PARITY [THE ACT, SECTION 271(C)(2)(B)(XII)]
8.1. The Parties agree that they will provide local dialing parity to each
other and will permit each other to have nondiscriminatory access to
telephone numbers, operator services, directory assistance, and
directory listings, with no unreasonable dialing delays. In
addition, Pacific agrees that it will provide nondiscriminatory
access to such services or information as is necessary to allow ACI
to implement local dialing parity in accordance with the requirements
of Section 251(b)(3) of the Act.
8.2. For Local Exchange Traffic between the Parties, neither Party's end
user customers shall be required to dial any access codes or other
special or extra digits to reach the end user customers of the other
Party.
9. RECIPROCAL COMPENSATION ARRANGEMENTS [THE ACT, SECTION 271(C)(2)(B)(XIII)]
9.1. The following describes the arrangement between the Parties for
compensation for facilities established to transport Local Exchange
Traffic between the Parties. The Parties agree to the following
terms based on consideration of the generally balanced use of the
Parties' respective facilities for interconnection. Such
consideration is based on relative facility length and capacity
provided to each other, determined by the comparison of facility
deployment behind the POIs associated with ACI's collocation
arrangements and Pacific's network.
9.1.1. Where the POI for the Local Interconnection Trunk Group is
at a collocation arrangement in the same Pacific Wire Center
as the Pacific switch where the Local Interconnection Trunk
Group terminates, Pacific will pay a monthly charge for the
facility, cross connect, and multiplexing, if any, equal to
one point of termination at DS-1 rates (per DS-1 used for
Local Interconnection Trunks) or DS-3 rates (per DS-3 used
for Local Interconnection Trunks) according to ACI's tariff,
in addition to the Switched Access elements, if any, below.
Pacific may, at its option, choose to pay either the
applicable tariffed DS-1 rates for those DS-1(s) used for
Local Interconnection Trunks in a DS-3 facility, or pay the
applicable tariffed DS-3 rate for each DS-3 facility used
for Local Interconnection Trunks between the Parties.
9.1.2. Where the POI for the Local Interconnection Trunk Group is
at a collocation arrangement other than in the same Pacific
Wire Center as the Pacific switch where the Local
Interconnection Trunk Group terminates, ACI will pay a
monthly charge to Pacific for the facility, cross connect,
and multiplexing, if any, equal to one point of termination
at XX-0 xxxxx
-00-
(xxx XX-0 used for Local Interconnection Trunks) or DS-3
rates (per DS-3 used for Local Interconnection Trunks)
according to Pacific's tariff, in addition to the Switched
Access elements, if any, above. ACI may, at its option,
choose to pay either the applicable tariffed DS-1 rates for
those DS-1(s) used for Local Interconnection Trunks in a
DS-3 facility, or pay the applicable tariffed DS-3 rate
for each DS-3 facility used for Local Interconnection
Trunks between the Parties.
9.1.3. Where the POI for the Local Interconnection Trunk Group is
at a Mid Span Meet, there shall be no compensation between
the Parties for the local interconnection facilities used.
9.2. The following describes the compensation arrangements for transport
and termination of Local Exchange Traffic between the Parties:
9.2.1. The following compensation rates shall apply for traffic
carried from ACI to Pacific:
9.2.1.1. Local calls
For all local traffic (Zone Usage Measurement ("ZUM")
Zone 1 and ZUM Xxxx 0, Xxxxxxxx Xxxx Service and ZUM
Zone 3), the Parties agree to "Xxxx and Keep"
compensation (i.e., mutual traffic exchange without
explicit compensation).
This rate structure shall remain in place until one year
after PNP is implemented throughout those LATAs in which
the Parties both operate. The Parties agree to renegotiate
this rate structure in that time frame in accordance with
the compensation structure set forth in Section 252(d) of
the Act, provided that such negotiations will be completed
by the end of one year after PNP is implemented throughout
those LATAs in which the Parties both operate. During the
renegotiation process, either Party may seek arbitration.
9.2.1.2. Toll Calls
Applicable to intraLATA toll calls based on
intrastate Switched Access rates as described below.
9.2.1.3. For all toll calls, the following rate elements shall
apply:
9.2.1.3.1. Local switching - per minute of use as listed
in Pacific's Schedule Cal. P.U.C. Tariff No.
175-T, Section 6.8.3(A) with the following
sub-elements:
-39-
- Set-up (per call); and
- Minutes of use;
9.2.1.3.2. Network Interconnection Charge - per minute
of use as listed in Pacific's Schedule Cal. P.U.C.
Tariff No. 175-T, Section 6.8.2(D).
Additionally, where such calls are routed through Pacific's
tandem, the following elements shall apply:
9.2.1.3.3. Tandem switched transport as listed in
Pacific's Schedule Cal. P.U.C. Tariff No. 175-T,
Section 6.8.2(C):
- Fixed - per minute of use.
- Variable - per mile per minute of use. Mileage is
calculated based on the airline miles between the
Vertical and Horizontal ("V&H") coordinates of the
POI where the Local Interconnection Trunk Group
terminates and the Pacific end office.
9.2.1.3.4. Tandem switching - per minute of use
Additionally, when the LATA-wide terminating option is selected,
an additional tandem switching and tandem switched
transport-fixed per minute of use rate element shall apply
to all calls terminated through this arrangement. Tandem
switched transport-variable mileage will be calculated as
set forth in subsection 9.2.1.3.3, above.
9.2.1.4. ACI shall pay a transit rate equal to the Tandem
Switching rate plus two times the Common Transport rate
element as specified in the Price List (currently equal to
$.00226 per minute) when ACI uses a Pacific access tandem
to originate a call to a third party LEC, another CLC, a
WSP or another CLC end office. If Pacific enters into an
interconnection agreement with another LEC that provides
for a transit rate lower than $.00226, that transit rate
will be substituted for the rate set in this paragraph
upon the effective date of that agreement. If ACI
receives a call through Pacific's access tandem that
originates from another LEC, ACI will not charge Pacific
any rate elements for this call, regardless of whether the
call is local or toll. ACI will establish
-40-
appropriate billing relationships directly with the other LEC,
CLC or WSP.
9.2.1.5. When ACI uses a Pacific access tandem to transit a
toll call to another LEC end office, and that LEC is a
member of the California Toll Pool ("Pooling LEC"),
Pacific will xxxx, and ACI will pay, Pacific's local
switching and proportionate local transport rates in
addition to the transit rate above. Pacific will remit
such revenues to the California Toll Pool. When a Pooling
LEC originates a toll call that terminates to a ACI NXX,
ACI will xxxx and Pacific will pay, ACI local switching
and local transport rates as if the call originated from a
Pacific end office.
9.2.2. The following compensation rates shall apply for traffic
carried from Pacific to ACI:
9.2.2.1. Local calls
For all local traffic (Zone Usage Measurement ("ZUM") Zone 1 and
ZUM Xxxx 0, Xxxxxxxx Xxxx Service and ZUM Zone 3), the
Parties agree to mutual traffic exchange without explicit
compensation.
9.2.2.2. Toll Rate
Applicable to intraLATA toll calls based on intrastate Switched
Access rates as described below.
For all toll calls, the following rate elements shall apply:
9.2.2.2.1. Local switching - including associated sub-
elements (e.g., set-up (per call) and minutes of
use);
Additionally, where such calls are routed through ACI's tandem
(as designated in Appendix A), the following elements shall
apply:
9.2.2.2.2. Tandem switched transport (e.g., fixed - per
minute of use and variable - per mile per minute of
use). Mileage is calculated based on the airline
miles between the Vertical and Horizontal ("V&H")
coordinates of the POI where the Local
Interconnection Trunk Group terminates and the ACI
end office; and
9.2.2.2.3. Tandem switching - per minute of use.
-41-
The applicable rates for the above elements will be filed in
ACI's Cal. P.U.C. tariff.
9.2.2.3. Pacific shall pay a transit rate equal to the rates
set in the first two sentences of subsection 9.2.1.4,
above, when Pacific uses a ACI switch to originate a call
to a third party LEC, another CLC, a WSP or another Pacific
Central Office.
9.3. For intraLATA Toll Free Service calls where such service is provided
by one of the Parties, the compensation set forth in subsection 9.2,
above, as well as any applicable database query charge set forth in
that Party's tariff, shall be charged by the Party originating the
call rather than the Party terminating the call. The Parties agree
to exchange originating EMR records for intraLATA Toll Free Service
calls provided by one of the Parties.
9.4. Each Party will calculate terminating interconnection minutes of use
based on standard Automatic Message Accounting ("AMA") recordings
made within each Party's network. These recordings are the basis for
each Party to generate bills to the other Party. The Parties agree
that end-office terminated interconnection may require exchange of
originating EMR records. The Parties agree to exchange EMR records
where such terminating records are not available. These records,
whether developed within each Party's network or exchanged between
the Parties, shall form the sole basis for each Party to generate
bills to the other Party. The Parties agree to exchange these
records at no charge.
9.5. Measurement of minutes of use over Local Interconnection Trunk groups
shall be in actual conversation seconds. The total conversation
seconds over each individual Local Interconnection Trunk Group will
be totaled for the entire monthly xxxx-round and then rounded to the
next whole minute.
9.6. Each Party will provide to the other, within 15 calendar days after
the end of each quarter, a usage report with the following
information regarding traffic terminated over the Local
Interconnection Trunk arrangements:
- Total traffic volume described in terms of minutes and messages and by
call type (local, toll and other) terminated to each other over the
Local Interconnection Trunk Groups, and
- PLU.
9.7. Late payment charges for interconnection charges will be assessed as
described in Pacific's Schedule Cal. P.U.C. Tariff No. 175-T, Section
2.4.1.B. and ACI's Cal. P.U.C. tariff.
-42-
9.8. For California 900 calls (those 900 NXXs shown in the LERG as
Pacific's 900 NXXs), ACI shall deliver calls originated over ACI-
provided exchange services to the Local Interconnection Trunk Groups.
9.9. CCS interconnection charges will be applied based on the option for
CCS interconnection ACI selects, as follows:
9.9.1. If CCS interconnection is from Pacific's STPs to ACI's STPs
solely for the purpose of exchanging signaling for each Party's
Local Exchange Traffic and jointly provided Switched Access
traffic, then no charges will apply for such SS7 links.
9.9.2. If ACI uses a third party CCS provider to connect to
Pacific's STPs, then charges will apply to such SS7 links, to
the third party, as set forth in Pacific's Schedule Cal. P.U.C.
Tariff No. 175-T, Section 6, or as otherwise contracted between
Pacific and that third party.
9.9.3. If ACI connects its end office(s) directly to Pacific's
STPs, then Pacific will apply 50% (one half) of the charges set
forth in Pacific's Schedule Cal. P.U.C. Tariff No. 175-T,
Section 6 for such SS7 links.
9.10. If ACI believes it qualifies for option I(1) I(3), ACI must
notify Pacific of its selection at the time ACI orders SS7
interconnection links. ACI must further notify Pacific at any time
in the future when it uses such SS7 interconnection for the
origination or termination of switched access traffic.
9.11. If ACI elects to use Local Interconnection signaling arrangement
option 9.9.1 or 9.9.3 above, in the future for its own Switched
Access calls (E.G., FGB or FGD), the Parties agree to renegotiate the
rates, terms and conditions prior to such use.
9.12. Each Party shall charge the other Party for BLV and BLVI at the
rates contained in their respective tariffs.
9.13. If either Party terminates Directory Assistance calls over the
Local Interconnection Trunk Groups to the other Party, the
terminating Party shall charge the other Party for such Directory
Assistance calls at the rates contained in its tariff or pursuant to
a separately negotiated contract.
9.14. A Maintenance of Service charge applies whenever either Party
requests the dispatch of the either Party's personnel for the purpose
of performing maintenance activity on the interconnection trunks, and
any of the following conditions exist:
9.14.1. No trouble is found in the interconnection trunks; or
-43-
9.14.2. The trouble condition results from equipment, facilities or
systems not provided by the Party whose personnel were
dispatched; or
9.14.3. Trouble clearance did not otherwise require a dispatch, and
upon dispatch requested for repair verification, the
interconnection trunk does not exceed maintenance limits, as
specified in documentation previously provided to ACI.
If a Maintenance of Service initial charge has been applied and trouble is
subsequently found in the facilities of the Party whose personnel
were dispatched, the charge will be canceled.
Billing for Maintenance of Service is based on each half-hour or fraction
thereof expended to perform the work requested. The time worked is
categorized and billed at one of the following three rates:
- Basic time;
- Overtime; or
- Premium time
as defined for billing Pacific in Pacific's Schedule Cal. P.U.C. Tariff
No. 175-T, Section 13 and in ACI's Cal. P.U.C. tariff.
10. TELECOMMUNICATIONS SERVICES AVAILABLE FOR RESALE [THE ACT SECTION
271(C)(2)(B)(XIV)]
The Parties agree that Pacific will provide telecommunications services to
ACI for resale in accordance with the requirements of Sections 251(c)(4)
and 252(d)(3) of the Act. Pacific's prices charged to ACI for resold
services will be the resale rates determined by the Commission. With
respect to those Pacific resale services for which the Commission has not
yet set a resale discount, the interim price shall be set at 17% below
Pacific's retail rate for the service or such greater discount as is made
available to any other entity. Once the Commission establishes a resale
discount for any such service, that rate will replace the 17% discount,
unless a greater discount is made available to any other entity, in which
case ACI, upon request, will be entitled to that greater discount.
11. COLLOCATION AND MID SPAN MEETS
Pacific shall permit collocation of any type of equipment used or useful
for interconnection or access to unbundled Network Elements, in accordance
with the Act and sections 579 through 582 of the FCC's First
Interconnection Order. Such equipment includes but is not limited to
transmission equipment, such as optical terminating
-44-
equipment and multiplexers, equipment for the termination of basic
transmission facilities, equipment for the termination and multiplexing
of ISDN/xDSL loops, DLC equipment, and such additional types of equipment
that may be agreed to by the Parties or designated in Future FCC or
Commission rulings. If a request by ACI to collocate is denied on the
basis of the equipment to be installed by ACI, Pacific shall prove to the
Commission that such equipment is not "necessary" as defined by the FCC for
interconnection or access to unbundled Network Elements.
11.1. PHYSICAL COLLOCATION.
Pacific will provide for physical collocation of transport and termination
equipment necessary for interconnection of ACI's network facilities
to Pacific's network or access to unbundled network elements at its
Wire Center premises. Such collocation shall be provided on a non-
discriminatory basis according to the rates, terms and conditions
contained in Pacific's Schedule Cal. P.U.C. Tariff No. 175-T, Section
16, as of the Signature Date of this Agreement except as modified
below.
Listed below are the rates that ACI shall pay for physical collocation at
Pacific's Wire Center premises, along with other terms and conditions
that will apply with respect to such physical collocation, beginning
with the effective date of this Agreement:
11.1.1. Rates
11.1.1.1. All monthly rates and nonrecurring charges set forth
in Section 16.7.1(A)(1) shall be charged at 65% of the
rates stated;
11.1.1.2. The monthly rate set forth in Section 16.7.1(B)(1)
shall be charged at 75% of the rate stated;
11.1.1.3. The monthly rates set forth in Section 16.7.1(C)(1)
shall be reduced to zero;
11.1.1.4. The nonrecurring charges set forth in Section
16.7.1(D)(1) shall be charged at the greater of $2,000
or the amount stated in the tariff;
11.1.1.5. The second sentence and the proration chart of
Section 16.3.4 of Pacific's Schedule Cal. P.U.C. Xxxxxx
Xx. 000-X shall be changed to read:
The costs will be prorated and the prorated share
refunded to previous collocator(s) as additional
collocators use collocated services at that location
within 60 months of when the billing for
-45-
the first collocation space at that location begins,
using the following schedule:
Collocator Nonrecurring Charge Refund
1st 100% NA%
2nd 50% 50%
3rd 33.33% 16.67%
4th 25% 8.33%
5th 20% 5%
6th 16.67% 3.33%
7th 14.29% 2.38%
8th 12.5% 1.79%
9th 11.11% 1.39%
10th 10% 1.11%
11th and beyond 0%
11.1.2. Terms
11.1.2.1. Pacific agrees that it shall continue to make
physical collocation available under the terms of this
Agreement and its tariffs. Any requirement for relocation
or eviction of collocated facilities must allow for
reasonable due process including, but not limited to,
either Party seeking Commission approval if the Parties
cannot reach mutual agreement.
11.1.2.2. Should multiplexing via EISCC between ACI and another
party's collocated network facility in Pacific's Wire
Center be found to be required under the Act or offered
to another party, Pacific will provide this capability to
ACI.
11.1.2.3. Notwithstanding any provisions contained in Pacific's
Schedule Cal. P.U.C. Tariff No. 175-T, Section 16, ACI
may place Digital Loop Carrier of its choosing in its
collocation space, including shared space collocations
described below, for connection of ACI's network to
Pacific's network.
11.1.2.4. Pacific agrees to provide ACI with reasonable advance
notice, under the Notice provisions of this Agreement, of
any proposed modifications to Pacific's tariff regarding
physical collocation, except for the addition of Wire
Centers and new types of EISCCs.
11.2. SHARED SPACE COLLOCATION
-46-
Where sufficient space exists, and upon request, Pacific will provide for
collocation on a shared space basis with each collocator's area
defined within the shared space. However, shared space collocation
will not be made available in Wire Centers where at least one
conventional physical collocation installation has already been
installed. Such defined space shall, at a minimum, be sized to
permit the placement of up to two (2) bays of collocator-provided
equipment. Any equipment allowed under 11.1 for Physical Collocation
will be allowed under Shared Space Collocation. Access to the
collocation space will be via a common entry point and it shall be
the sole responsibility of the collocator to provide for any
additional security measures to protect its equipment. Such security
measures shall be limited to covers or lockable cabinet doors placed
directly on the equipment bays of the collocator.
The following charges shall apply for shared space collocation:
11.2.1. The recurring charge for two (2) bays in a shared space
collocation shall be $265.00 per month.
11.2.2. The nonrecurring charge for two (2) bays in a shared space
collocation shall be $5,300.00.
11.2.3. The infrastructure charge for shared space collocation
shall be $25,000.00 and will be refunded on a prorated basis to
the first five shared space collocators as additional shared
space collocators utilize shared space collocation at that
location within 60 months of when the billing for the first
shared space collocation space at that location begins, based on
the proration schedule set forth above for physical collocation.
If ACI requests and Pacific provides a shared collocation arrangement as
described above, and no other collocator orders and places its
equipment in such shared space arrangement within two (2) years after
ACI collocates in such space, Pacific reserves the right to
reconfigure such space into a suitable single-occupant collocation
space. Upon request by Pacific, ACI will reasonably agree to such
reconfiguration after one year has elapsed from the time ACI has
collocated in such space. The reconfigured space shall only be large
enough to enclose the two bays of equipment placed by ACI, along with
adequate space for access to the cage, and any other safety standards
normally applied to physical collocation facilities by Pacific. ACI
will be charged a pro-rated monthly collocation space charge based on
the square footage of the reconfigured space in proportion to a
standard 10 foot by 10 foot collocation space. ACI will not be
charged for the cost of reconfiguring the space. If, after two years
from the first placement of a shared space collocation arrangement at
ACI's request, such arrangements are on average no more than one-
third occupied, the Parties agree to renegotiate Pacific's obligation
to continue to offer shared space collocation arrangements.
-47-
11.3. MICROWAVE COLLOCATION
Where technically feasible, Pacific will provide for physical
collocation of microwave equipment (limited to transport and
termination equipment) necessary for interconnection of ACI's network
facilities to Pacific's network or access to unbundled network
elements on the roofs of Pacific's Wire Centers. Such collocation
shall be provided in accordance with the rates, terms and conditions
set forth above with respect to physical collocation, plus reasonable
recurring and nonrecurring rates for placement of the microwave
equipment.
11.4. POT BAY ENGINEERING
The Parties agree that ACI will engineer and pre-provision its side
of the POT Bay in physical (including shared space) collocation
arrangements.
11.5. VIRTUAL COLLOCATION
Rates and terms for virtual collocation will be made available on a
reasonable and non-discriminatory basis. Rates for virtual
collocation will be approximately the same as physical collocation.
The Parties agree to cooperate in selecting equipment and
establishing installation and operating procedures for virtual
collocation in the event that the use of virtual collocation becomes
necessary.
11.6. MID-SPAN MEET ARRANGEMENTS
The Parties may also choose to interconnect via a Mid Span Meet. Such
interconnection shall be limited to facilities provided for the
interconnection of any local exchange or jointly provided switched
access traffic between the Parties.
11.6.1. Physical Arrangements of Mid Span Meets: In a Mid Span
Meet, each Party extends its facilities to meet the other
Party. The point where the facilities meet is the Mid Span
point. Each Party bears its own costs to establish and
maintain a Mid Span Meet arrangement. However, the Parties
also agree that a technical arrangement for a Mid Span Meet
may involve one Party placing and extending its fiber
facilities to the Wire Center of the other Party, with
sufficient additional length on the fiber to permit the
receiving Party to terminate the fiber without requiring
splicing of the fiber facilities prior to the terminal
equipment in the receiving Party's Wire Center. In this
situation, the Parties will negotiate reasonable
compensation to be paid to the Party extending the
facilities for the associated labor, materials, and conduit
space used in extending its facilities beyond a negotiated
Mid Span point.
11.6.2. Engineering Specifications: The Parties agree to establish
technical interface specifications for Mid Span Meet
arrangements that permit the
-48-
successful interconnection and completion of traffic routed
over the facilities that interconnect at the Mid Span Meet.
The technical specifications will be designed so that each
Party may, as far as is technically feasible, independently
select the transmission, multiplexing, and fiber terminating
equipment to be used on its side of the Mid Span Meet.
Requirements for such interconnection specifications will be
defined in joint engineering planning sessions between the
Parties. The Parties will use good faith efforts to develop
and agree on these specifications within 90 days of the
determination by the Parties that such specifications shall
be implemented, and in any case, prior to the establishment
of any Mid Span Meet arrangements between them. In the
event the Parties cannot agree on the technical
specifications required, the Parties will, after discussion
at the Vice Presidential level, interconnect with each other
using one of the other interconnection arrangements defined
elsewhere in this Agreement.
11.6.3. Maintenance Responsibilities: Each Party will be
responsible for maintaining its network on its side of the
Mid Span point. In the case where a maintenance problem
must be resolved in the fiber span between the Parties, the
Party with access to the manholes, vaults or conduit space
will dispatch maintenance personnel to perform any necessary
trouble isolation and repair activities. The Party
performing the maintenance activity in the fiber span may
xxxx the other Party for such activity at one-half the
hourly labor rate specified in the Maintenance of Service
section of this Agreement. Should both Parties have
maintenance access to some portions of the manholes, vaults
or conduit space on the Mid Span Meet facility arrangement,
they will cooperatively determine which Party will perform
any trouble isolation or maintenance activities during
the initial contact between them when a maintenance problem
has occurred.
Prior to the establishment of any Mid Span Meet arrangement, the
Parties agree to jointly develop all additional necessary requirements
for such interconnection, including but not limited to such items as
control and assignment of facilities within the fiber Mid Span Meet
arrangement, network management requirements, and operational testing
and acceptance requirements for installation of Mid Span Meets.
12. MEET POINT BILLING ARRANGEMENTS
12.1. ACI and Pacific will establish meet-point billing ("MPB")
arrangements for jointly provided switched access to an IXC, in
accordance with the Meet Point Billing guidelines adopted by and
contained in the OBF's MECAB and MECOD documents, except as
modified herein. Both Parties will use their best reasonable
efforts, individually and collectively, to maintain provisions in
their respective federal and state access tariffs, and provisions
within the National Exchange
-49-
Carrier Association ("NECA") Xxxxxx Xx. 0, or any successor
tariff to reflect the MPB arrangements identified in
this Agreement, in MECAB and in MECOD.
12.2. ACI and Pacific will implement the "Multiple Xxxx/Single Tariff"
option in order to xxxx any ("IXC") for that portion of the
network elements provided by ACI or Pacific. For all traffic
carried over the MPB arrangement, ACI and Pacific shall each xxxx
the IXC for its own portion of the applicable elements.
12.3. Each Party shall provide the billing name, billing address, and
carrier identification code ("CIC") of the IXCs that may utilize
any portion of ACI's network in a ACI/Pacific MPB arrangement in
order to comply with the MPB Notification process as outlined in
the MECAB document. Each Party will be entitled to reject a
record that does not contain a CIC code. Such information shall
be provided by each Party to the other Party in the format and
via the medium that the Parties agree.
12.4. The Parties agree to comply with the currently effective MECAB
guidelines as mutually adopted by the Parties from time to time.
12.5. The Parties further agree that in those MPB situations where one
Party sub-tends the other Party's access tandem, the Party
providing the access tandem is only entitled to xxxx the access
tandem fee and any associated local transport charges. The
Parties also agree that the Party who provides the end office
switching is entitled to xxxx end office switching fees, local
transport charges, RIC and CCL charges, as appropriate, and such
other applicable charges.
12.6. Pacific and ACI will record and transmit MPB information in
accordance with the standards and in the format set forth in the
MECOD and MECAB documents. Pacific and ACI will coordinate and
exchange the billing account reference ("BAR") and billing
account cross reference ("BACR") numbers for the MPB arrangements
described in this Agreement. Each Party will notify the other if
the level of billing or other BAR/BACR elements change, resulting
in a new BAR/BACR number.
12.7. The initial billing company will provide to the secondary
billing company any necessary AMA records (in standard EMR
format) within fourteen (14) days of the recording date. The
secondary billing company will provide the initial billing
company the necessary summary records with fourteen (14) days of
the initial company's xxxx date.
12.8. If MPB data is not submitted by either Party within the period
set forth above or is not in the proper format as set forth in
this Agreement, and if as a result the other Party is delayed
in billing the IXC for the appropriate charges it incurs, the
delaying Party shall pay the other Party a late MPB data
delivery charge which will be the total amount of the delayed
charges times the highest interest rate (in decimal value) which
may be levied by law for commercial transactions, compounded
daily for the number of days from the date the MPB charges should
have been received to and including the date the MPB charge
information is actually received.
-50-
12.9. Failure of secondary billing company to provide the necessary
AMA records (in standard EMR format) within 60 days of the
recording date, or of the initial billing company to provide
the necessary summary records within 60 days of the initial
billing company's xxxx date, will result in the Party failing to
deliver the data to be liable to the other Party for any charges
the other Party is unable to xxxx the IXC.
12.10. Both Parties will provide the other a single point of contact to
handle any MPB questions.
12.11. DATA FORMAT AND DATA TRANSFER
12.11.1. The tandem Party shall provide to the end office Party,
where requested, the billing name and billing address of
all IXCs originating or terminating traffic at the end
office Party's end office.
12.11.2. Based on the individual call flows that can occur, certain
types of records will have to be exchanged for billing
purposes or the verification of billing. The Parties agree
that the exchange of billing records will utilize the
Bellcore standard EMR 01, 11, 50, and 20 formats. These
records will be exchanged on magnetic tape or via
electronic data transfer (when available).
12.11.3. When ACI and Pacific xxxx the customer for jointly
provided Switched Access service, the Parties will mutually
agree to the format, time frame, and settlement terms that
will be utilized. The Parties agree to work cooperatively
in the industry fora to establish an industry format to be
used by all carriers.
12.11.4. The end office Party shall provide to the tandem Party the
Switched Access Detail Usage Data (category 1101XX records)
for originating access usage on magnetic tape or via NDM,
on a monthly basis, within fourteen (14) days of the last
day of the billing period.
12.11.5. Upon request, when the tandem Party records terminating
access usage or IXC Toll Free Service usage on behalf of
the end office Party, the tandem Party will send the end
office Party Switched Access Summary Usage Data (category
1150XX records) for usage validation.
12.12. Errors may be discovered by ACI, the IXC or Pacific. Each Party
agrees to provide the other Party with notification of any
discovered errors within ten (10) business days of the discovery.
The other Party shall correct the error within twenty (20)
business days of notification and resubmit the data.
-51-
12.13. In the event of a loss of data, both Parties shall cooperate to
reconstruct the lost data and if such reconstruction is not
possible, shall accept a reasonable estimate of the lost data
based upon three (3) to twelve (12) months of prior usage data.
12.14. All data associated with the processing and settlement of
messages under this Agreement shall be maintained by the Parties
for the period currently used by each Party for such information
in compliance with legal and/or regulatory rulings. Different
data retention periods require the agreement of the Parties.
13. LOCAL INTERCONNECTION DATA EXCHANGE FOR BILLING
There are certain types of calls or types of interconnection that require
exchange of billing records between the Parties, including, for example,
alternate billed and Toll Free Service calls. The Parties agree that all
call types must be routed between the networks, accounted for, and settled
among the parties. Certain calls will be handled via the Parties'
respective operator service platforms. The Parties agree to utilize,
where possible and appropriate, existing accounting and settlement systems
to xxxx, exchange records and settle revenue.
13.1. The exchange of billing records for alternate billed calls
(E.G., calling card, xxxx-to-third, and collect) will be
distributed through the existing CMDS processes, unless otherwise
separately agreed to by the Parties.
13.2. Inter-Company Settlements ("ICS") revenues will be settled
through the Calling Card and Third Number Settlement System
("CATS"). Each Party will provide for its own arrangements for
participation in the CATS processes, through direct participation
or a hosting arrangement with a direct participant.
13.3. Non-ICS revenue is defined as collect calls, calling card calls,
and billed to third number calls which originate on one service
provider's network and terminate on another service provider's
network in the same Local Access Transport Area ("LATA"). The
Parties agree to negotiate and execute an Agreement within 30
days of the execution of this Agreement for settlement of
non-ICS revenue. This separate arrangement is necessary since
existing CATS processes do not permit the use of CATS for non-ICS
revenue. The Parties agree that the CMDS system can be used to
transport the call records for this traffic.
13.4. Both Parties will provide the appropriate call records to the
intraLATA Toll Free Service Provider, thus permitting the Service
Provider to xxxx its subscribers for the inbound Toll Free
Service. No adjustments to bills via tapes, disks or NDM will be
made without the mutual agreement of the Parties.
14. AUDIT PROCESS
-52-
"Audit" shall mean the comprehensive review of services performed under
this Agreement. This Audit shall take place under the following
conditions:
14.1. Either Party may request to perform an Audit.
14.2. The Audit shall occur upon 10 business days written notice by the
requesting Party to the non-requesting Party.
14.3. The Audit shall occur during normal business hours.
14.4. There shall be no more than one Audit requested by each Party under
this Agreement in any 12-month period.
14.5. The requesting Party may review the non-requesting Party's records,
books and documents, as may reasonably contain information relevant
to the operation of this Agreement.
14.6. The location of the Audit shall be the location where the requested
records, books and documents are retained in the normal course of
business.
14.7. All transactions under this Agreement which are over 24 months old
will be considered accepted and no longer subject to Audit.
14.8. Each Party shall bear its own expenses occasioned by the Audit,
provided that the expense of any special data collection shall be
born by the requesting Party.
14.9. The Party requesting the Audit may request that an Audit be
conducted by a mutually agreed-to independent auditor. Under this
circumstance, the costs of the independent auditor shall be paid
for by the Party requesting the Audit.
14.10. In the event that the non-requesting Party requests that the Audit
be performed by an independent auditor, the Parties shall mutually
agree to the selection of the independent auditor. Under this
circumstance, the costs of the independent auditor shall be shared
equally by the Parties.
14.11. The Parties agree that if an Audit discloses error(s), the Party
responsible for the error(s) shall, timely manner, undertake
corrective action such errors.
14.12. All information received or reviewed by the requesting Party or the
independent auditor in connection with the Audit is to be considered
Proprietary Information as defined by this Agreement. The non-
requesting Party reserves the right to require any non-employee who
is involved directly or indirectly in any Audit or the resolution of
its findings as described above to execute a nondisclosure agreement
satisfactory to the non-requesting Party.
-53-
15. AUDIOTEXT AND MASS ANNOUNCEMENT SERVICES
The Parties agree that access to the audiotext, mass announcement and
information services of each Party should be made available to the other
Party upon execution of an agreement defining terms for billing and
compensation of such calls. Services included in this category include
976 calls, whether flat rated or usage sensitive, intra-LATA 900 services
and other intra-LATA 976-like services. Such calls will be routed over
the Local Interconnection Trunks.
ACI and Pacific will work together in good faith to negotiate and execute
the agreement for billing and compensation for these services within 90
days of the execution of this Agreement. The Parties agree that their
separate agreement on audiotext and mass announcement services will
include details concerning the creation, exchange and rating of records,
all of which will occur without any explicit charge between the Parties,
as well as a process for the handling of uncollectibles so that the
originating Party does not have any responsibility for uncollectibles.
Until such time that such an agreement is executed, ACI may choose to
block such calls, or ACI will agree to back-xxxx and compensate
retroactively for such calls once the subsequent agreement is executed
retroactive to the effective date of this Agreement.
15.1. USAGE SENSITIVE COMPENSATION.
All audiotext and mass announcement calls shall be considered toll
calls for purposes of reciprocal compensation between the Parties.
Compensation will be paid based on the toll rates set forth in this
Agreement with respect to reciprocal compensation between the
Parties, except that such compensation shall be paid by the Party
terminating the call, rather than the Party originating the call.
15.2. BILLING AND COLLECTION COMPENSATION.
Billing and collection compensation will be paid by the terminating
Party to the originating Party at the rate of 5 cents per call.
16. BRANDING
Services offered by ACI that incorporate Network Elements made available
to ACI pursuant to this Agreement, and Local Services that ACI offer for
resale shall be branded as agreed by the Parties, subject to technical
feasibility. In no event shall Pacific personnel installing or repairing
ACI Local Service or Network Elements initiate a conversation with the end
user customers to market Pacific products or services. Pacific personnel
shall respond to any inquiries from end users or consumers concerning
Pacific's products or services by providing a telephone number to call for
information.
17. MOST FAVORABLE TERMS AND TREATMENT
-54-
Pacific agrees that it shall make available to ACI any interconnection,
service or Network Element provided under an agreement approved under
Section 252 of the Act to which it is a party upon the same terms and
conditions as provided in that agreement.
18. DISPUTE RESOLUTION AND BINDING ARBITRATION
The Parties agree that in the event of a default or violation hereunder,
or for any dispute arising under this Agreement or related agreements the
Parties may have which are described in this Agreement, the Parties shall
first confer to discuss the dispute and seek resolution prior to taking
any action before any court or regulator, or before authorizing any public
statement about or authorizing disclosure of the nature of the dispute to
any third party. Such conference shall occur at least at the Vice
President level for each Party. In the case of Pacific, its Vice
President for Local Competition, or equivalent officer, shall participate
in the meet and confer meeting, and ACI Vice President of Network
Operations, or equivalent officer, shall participate. In the event the
Parties cannot resolve the dispute, they will employ the following
procedure:
18.1. Any controversy or claims arising out of or relating to Agreement or
any breach hereof, shall be settled by arbitration in accord with the
Commercial Arbitration Rules of the American Arbitration Association
("AAA"). Such arbitration shall be held in San Francisco, California
or any other location to which the Parties agree. Written notice of
intent to arbitrate shall be served on the opposing Party at least
twenty (20) business days prior to the filing of such notice at the
appropriate AAA regional office.
18.2. The Parties agree to request an expedited hearing before the AAA and,
if the AAA can arrange such, the hearing shall commence within sixty
(60) days of the filing of the arbitration claim. If the AAA is not
able to arrange for the hearing to be held within sixty (60) days of
such filing, then the hearing shall commence on the AAA's first
available date thereafter, but with ninety (90) days of the original
filing of the arbitration claim.
18.3. The AAA panel shall award costs, including reasonable attorney's
fees, to the successful Party at the conclusion of the hearing.
Should any party refuse to arbitrate controversies or claims as
required by this Agreement, or delays the course of arbitration
proceedings beyond the times set, or permitted by the AAA panel, then
such Party shall pay all costs, including reasonable attorney fees,
of the other Party, incurred with respect to the entire arbitration
and/or litigation process, even though such refusing or delaying
Party may ultimately be the successful Party in the arbitration
and/or litigation.
18.4. The judgment upon the award rendered may be entered in the
highest Court of the forum capable of rendering such judgment, either
State or Federal, having jurisdiction and shall be deemed final and
binding on both of the Parties.
-55-
19. FORCE MAJEURE
Neither Party shall be responsible for delays or failures in performance
resulting from acts or occurrences beyond the reasonable control of such
Party, regardless of whether such delays or failures in performance were
foreseen or foreseeable as of the date of this Agreement, including,
without limitation: fire, explosion, acts of God, war, revolution, civil
commotion, or acts of public enemies; any law, order, regulation, or
ordinance of any government or legal body; strikes; or delays caused by
the other Party or any other circumstances beyond the Party's reasonable
control. In such event, the Party affected shall, upon giving prompt
notice to the other Party, be excused from such performance on a day-to-
day basis to the extent of such interference (and the other Party shall
likewise be excused from performance of its obligations on a day-for-day
basis to the extent such Party's obligations relate to the performance so
interfered with). The affected Party shall act in good faith to avoid or
remove the cause of non-performance and both Parties shall proceed to
perform with dispatch once the causes are removed or cease.
20. REGULATORY DECISION
This Agreement shall at all times be subject to such review by the
Commission or FCC as permitted by the Act. If any such review renders the
Agreement inoperable or creates any ambiguity or requirement for further
amendment to the Agreement, the Parties will negotiate in good faith to
agree upon any necessary amendments to the Agreement.
21. REGULATORY APPROVAL
In the event that any final and nonappealable legislative, regulatory,
judicial or other legal action renders this Agreement or any Attachment
hereto inoperable, materially affects any material terms of this
Agreement, or materially affects the ability of ACI or Pacific to perform
any material terms of this Agreement, ACI or Pacific may, on thirty (30)
days written notice (delivered not later than 30 days following the date
on which such action has become legally binding and has otherwise become
final and nonappealable) require that such terms be renegotiated, and the
parties shall renegotiate in good faith such mutually acceptable new terms
as may be required. In the event that such new terms are not renegotiated
within ninety (90) days after such notice, the Dispute shall be referred
to the Dispute Resolution procedures set forth in this Agreement.
22. INTEGRATION
The Parties have negotiated this Agreement as an integrated document. All
of the terms in this Agreement are dependent upon the other terms of the
Agreement and no part of this Agreement would have been entered into by
the Parties without the other terms of this Agreement. No portion of this
Agreement is intended to be severable from any other part of the
Agreement. If any provision of this Agreement, or the application thereof
to any person, place, or circumstance, shall be held by a court of
competent jurisdiction to
-56-
be invalid, unenforceable, or void, the remainder of this Agreement and
such provisions as applied to other persons, places, and circumstances
shall remain in full force and effect.
23. TERM OF AGREEMENT
This Agreement shall be for a period of three (3) years after the
effective date, and thereafter the Agreement shall continue in force and
effect unless and until a new agreement, addressing all of the terms of
this Agreement, becomes effective between the Parties. The Parties agree
to commence negotiations on a new agreement, upon request of either Party,
at any time after one year from the Effective Date of this Agreement.
24. EFFECTIVE DATE
This Agreement shall become effective upon approval by the Commission.
25. AMENDMENT OF AGREEMENT
ACI and Pacific may mutually agree to amend this Agreement in writing.
Since it is possible that amendments to this Agreement may be needed to
fully satisfy the purposes and objectives of this Agreement, the Parties
agree to work cooperatively, promptly and in good faith to negotiate and
implement any such additions, changes and corrections to this Agreement.
26. LIMITATION OF LIABILITY
Except as otherwise provided herein, neither Party shall be liable to the
other in connection with the provision or use of services offered under
this Agreement for indirect, incidental, consequential, special damages,
including (without limitation) damages for lost profits, regardless of the
form of action, whether in contract, indemnity, warranty, strict
liability, or tort.
27. INTELLECTUAL PROPERTY
ACI is responsible for obtaining any license or right to use agreement
associated with an Unbundled Network Element purchased from Pacific.
Pacific will provide a list of all known and necessary licenses or right
to use agreements applicable to the subject Network Element(s) within
seven days of a request for such a list by ACI. Pacific agrees to use its
best efforts to facilitate the obtaining of any necessary license or right
to use agreement. Pacific makes no warranties, express or implied,
concerning Pacific's (or any third party's) rights with respect to
intellectual property (including with limitation, patent, copyright, and
trade secret rights) or contract rights associated with ACI's rights to
interconnect with Pacific's network and to Unbundled Network Elements.
28. INDEMNITY
-57-
Each Party shall indemnify and hold the other harmless from any
liabilities, claims or demands (including the costs, expenses and
reasonable attorney's fees on account thereof) that may be made by third
parties for:
28.1.1. personal injuries, including death, or
28.1.2. damage to tangible property
resulting from the sole negligence and/or sole willful misconduct of that
Party, its employees or agents in the performance of this Agreement. Each
Party shall defend the other at the other's request against any such
liability, claim or demand. Each Party shall notify the other promptly of
written claims or demands against such Party of which the other Party is
solely responsible hereunder.
Pacific shall be indemnified, defended, and held harmless by ACI for
claims for patent, trademark, infringement or other infringement or
intellectual property rights, arising from ACI's use of services or
unbundled elements provided under this Agreement.
29. ASSIGNMENT
This Agreement may be assigned by either Party upon sixty (60) days
advance written notice to the other Party.
30. CONTROLLING LAW
This Agreement was negotiated by the Parties in accordance with the terms
of the Act and the laws of the State of California. It shall be
interpreted solely in accordance with the terms of the Act and California
law.
31. DEFAULT
If either Party believes the other is in breach of the Agreement or
otherwise in violation of law, it shall first give sixty (60) days' notice
of such breach or violation and an opportunity for the allegedly
defaulting Party to cure. Thereafter, the Parties shall employ the
Dispute Resolution and Arbitration procedures set forth in this Agreement.
32. NONDISCLOSURE
32.1. All information, including but not limited to specifications,
microfilm, photocopies, magnetic disks, magnetic tapes,
drawings, sketches, models, samples, tools, technical
information, data, employee records, maps, financial reports,
and market data, (i) furnished by one Party to the other Party
dealing with customer specific, facility specific, or usage
specific information, other than customer information
communicated for the purpose of publication of directory
database inclusion, or (ii) in written, graphic,
electromagnetic, or other tangible form and marked at the time
of delivery as "Confidential" or "Proprietary", or (iii)
communicated orally and declared to the receiving Party at the
time of delivery, or
-58-
by written notice given to the receiving Party within ten (10)
days after delivery, to be "Confidential" or "Proprietary"
(collectively referred to as "Proprietary Information"), shall
remain the property of the disclosing Party.
32.2. Upon request by the disclosing Party, the receiving Party
shall return all tangible copies of Proprietary Information,
whether written, graphic or otherwise, except that the
receiving Party may retain one copy for archival purposes.
32.3. Each Party shall keep all of the other Party's Proprietary
Information confidential and shall use the other Party's
Proprietary Information only for performing the covenants
contained in the Agreement. Neither Party shall use the other
Party's Proprietary Information for any other purpose except
upon such terms and conditions as may be agreed upon between
the Parties in writing.
32.4. Unless otherwise agreed, the obligations of confidentiality
and non-use set forth in this Agreement do not apply to such
Proprietary Information as:
32.4.1. was at the time of receipt already known to the
receiving Party free of any obligation to keep it
confidential evidenced by written records prepared
prior to delivery by the disclosing Party; or
32.4.2. is or becomes publicly known through no wrongful act
of the receiving Party; or
32.4.3. is rightfully received from a third person having no
direct or indirect secrecy or confidentiality
obligation to the disclosing Party with respect to
such information; or
32.4.4. is independently developed by an employee, agent, or
contractor of the receiving Party which individual
is not involved in any manner with the provision of
services pursuant to the Agreement and does not have
any direct or indirect access to the Proprietary
Information; or
32.4.5. is disclosed to a third person by the disclosing Party
without similar restrictions on such third person's
rights; or
32.4.6. is approved for release by written authorization of the
disclosing Party; or
32.4.7. is required to be made public by the receiving Party
pursuant to applicable law or regulation provided
that the receiving Party shall give sufficient
notice of the requirement to the disclosing Party to
enable the disclosing Party to seek protective
orders.
-59-
32.5. Effective Date Of This Section. Notwithstanding any other
provision of this Agreement, the Proprietary Information
provisions of this Agreement shall apply to all information
furnished by either Party to the other in furtherance of the
purpose of this Agreement, even if furnished before the date
of this Agreement.
33. EXECUTION IN DUPLICATE
This Agreement may be executed in duplicate copies, and, upon said
execution, shall be treated as an executed document.
34. NOTICES
Any notices required by or concerning this Agreement shall be sent to the
Parties at the addresses shown below:
Pacific Xxxx
Xxxxxxx Xxxxxx, Senior Counsel
0000 Xxxxxx Xxxxx, Xx. 0X000
Xxx Xxxxx, XX 00000
Accelerated Connections, Inc.
Xxxx Xxxx, Vice President
0000 Xxxxxxx Xxx., Xxxxx 000
Xx Xxxxx, XX 00000
Each Party shall inform the other of any changes in the above addresses.
35. GOOD FAITH PERFORMANCE
In the performance of their obligations under this Agreement, the Parties
shall act in good faith and consistently with the intent of the Act.
Where notice, approval or similar action by a Party is permitted or
required by any provision of this Agreement (including, without limitation
of the obligation of the Parties to further negotiate the resolution of
new or open issues under this Agreement), such action shall not be
unreasonably delayed, withheld or conditioned.
IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be
executed by their respective duty authorized representatives.
/s/ XXX XXXXXX /s/ XXXX XXXX
------------------------------- --------------------------------
Xxx Xxxxxx Xxxx Xxxx
Vice President Vice President
Local Competition Accelerated Connections, Inc.
Pacific Xxxx
-60-
APPENDIX A
INTERCONNECTION ARRANGEMENTS CHART
APPENDIX A
APPENDIX A - INTERCONNECTION ARRANGEMENTS*
-------------------------------------------------------------------------------
ACI Switch ACI Routing Point POI PACIFIC Central Office
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
*To Be Determined
APPENDIX B
BILATERAL AGREEMENT WORKSHEET
APPENDIX B--PAGE 1
LO: INTERCONNECTION
ACI:
Worksheet Current As Of:
-----------------------------------------------------------------------------------------------------------
TOPIC PACIFIC XXXX REFERENCE(S) ACI REFERENCE(S) NOTES / STATUS
-----------------------------------------------------------------------------------------------------------
1 Internetwork provisioning CLC Handbook, Section 16.5,
information and guidelines. PROVISIONS OF XXXX.
-----------------------------------------------------------------------
CLC Handbook, Appendix F1,
CLC ISR USERS' GUIDE.
-----------------------------------------------------------------------
Interconnection Agreement
between ________ and Pacific,
________ 1996.
-----------------------------------------------------------------------------------------------------------
2 SS7 & other critical CLC Operations Handbook-SS7,
internetwork compatibility Section 16.7.3.2 & .3,
testing. PRE-SERVICE & PROTOCOL TESTING.
-----------------------------------------------------------------------
CCS Network Interface, Section 6.3,
PROTOCOL COMPATIBILITY TESTING.
-----------------------------------------------------------------------
NOF Handbook, Section III, 3G, SS7
COMPATIBILITY TESTING.
-----------------------------------------------------------------------------------------------------------
3 Special protocol CCS Network Interface, Section 2.3,
implementation agreements. INTERFACE PROTOCOL MESSAGES.
-----------------------------------------------------------------------
TR-246, T1.114 (SCCP) & T1.116 (SCCP);
GR-317 and GR-394.
-----------------------------------------------------------------------
CCS Questionnaire, Section IV, D-2
SWITCH PARAMETERS.
-----------------------------------------------------------------------------------------------------------
4 Diversity requirements. CCS Network Interface, Section 4.1,
DIVERSITY DEFINITION.
-----------------------------------------------------------------------
NOF Handbook, Section III, 2D, LINK
RESPONSIBILITIES - DIVERSITY.
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
BILATERAL AGREEMENT TEMPLATE
APPENDIX B--PAGE 2
-----------------------------------------------------------------------------------------------------------
BILATERAL AGREEMENT PACIFIC XXXX REFERENCE(S) ACI REFERENCE(S) NOTES / STATUS
-----------------------------------------------------------------------------------------------------------
5 Installation, maintenance CLC Operations Handbook-XXXX,
guidelines and Section 16.6.2,
responsibilities. RESPONSIBILITIES.
-----------------------------------------------------------------------
CLC Operations Handbook-SS7,
Section 16.7.2,
RESPONSIBILITIES.
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
6 Network security CLC Operations XX-XXXX,
requirements. Section 16.6.11 & .12, CALL
TRACE (EMERGENCY & FRAUD).
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
7 Performance standards and XXXX Interface Specification,
service level agreements. Section 4, PERFORMANCE.
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
8 Specific versions/issues of CCS Network Interface,
protocol or interface Section 1.4, RELATED
specification. DOCUMENTS.
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
9 Maintenance CLC Operations Handbook-XXXX,
procedures,including Section 16.6.4, MAINTENANCE
trouble reporting, status, -----------------------------------------------------------------------
etc. CLC Operations Handbook-SS7,
Section 16.7.4, MAINTENANCE
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
2
BILATERAL AGREEMENT TEMPLATE
APPENDIX B--PAGE 3
-----------------------------------------------------------------------------------------------------------
BILATERAL AGREEMENT PACIFIC XXXX REFERENCE(S) ACI REFERENCE(S) NOTES / STATUS
-----------------------------------------------------------------------------------------------------------
10 Internetwork trouble CLC Operations XX-XXXX,
resolution and escalation Section 16.6.4 & .6,
procedures. SECTIONALIZATION; ESCALATIONS.
-----------------------------------------------------------------------
CLC Operations HB-SS7,
Section 16.7.4 & .6,
SECTIONALIZATION; ESCALATIONS.
-----------------------------------------------------------------------
Interconnection Agreement between
______ and Pacific, ______ 1996.
-----------------------------------------------------------------------------------------------------------
11 In-depth root cause S.I. 131 - CUSTOMER SERVICE
analysis of significant QUALITY FAILURE REPORT
failures. (ANALYSIS).
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
12 Explicit forecasting CLC HB, Appendix C,
information re: direct and INTERCONNECTION FORECASTS.
subtending traffic.
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
13 Explicit expectations CLC Operations Handbook-SS7,
regarding interoperabiliy Section 16.7.3.3 & .4, PROTOCOL/
testing. ACCEPTANCE TESTS.
-----------------------------------------------------------------------
CCS Network Interface, Section 6.3,
PROTOCOL COMPATIBILITY TESTING.
-----------------------------------------------------------------------
CLC Operations Handbook-XXXX,
Section 16.6.3.3 ACCEPTANCE TESTS.
-----------------------------------------------------------------------------------------------------------
14 Network management. CLC Operations XX-XXXX, Section
16.6.2.5, NETWORK MANAGEMENT
GUIDELINES.
-----------------------------------------------------------------------
NOF Handbook, Section VI, NETWORK
MANAGEMENT GUIDELINES.
-----------------------------------------------------------------------
Interconnection Agreement between
_______ and Pacific, _______ 1996.
-----------------------------------------------------------------------------------------------------------
3
BILATERAL AGREEMENT TEMPLATE
APPENDIX B--PAGE 4
-----------------------------------------------------------------------------------------------------------
BILATERAL AGREEMENT PACIFIC XXXX REFERENCE(S) ACI REFERENCE(S) NOTES / STATUS
-----------------------------------------------------------------------------------------------------------
15 Operating procedures. CLC Operations Handbook - XXXX
(all sections).
-----------------------------------------------------------------------
CLC Operations Handbook - SS7,
(all sections).
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
16 Routing and screening XXXX Interface Specification,
administration. Section 2.2, ROUTING & SCREENING.
-----------------------------------------------------------------------
CCS Network Interface, Section
2.2, ROUTING & SCREENING
(MTP/SCCP).
-----------------------------------------------------------------------
Interconnection Agreement between
_______ and Pacific, _______ 1996.
-----------------------------------------------------------------------------------------------------------
17 Synchronization design and CLC Operations Handbook-SS7,
Company-wide Section 16.7.3.5, SYNCHRONIZATION.
coordinator(s).
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
18 Performance requirements. XXXX Interface Specification,
Section 4, PERFORMANCE.
-----------------------------------------------------------------------
CCS Network Interface, Section 5,
PERFORMANCE
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
19 Responsibility assignment CLC Operations Handbook - XXXX
(testing, control, etc.). (throughout).
-----------------------------------------------------------------------
CLC Operations Handbook - SS7,
(throughout).
-----------------------------------------------------------------------
Interconnection Agreement between
_______ and Pacific, _______ 1996.
-----------------------------------------------------------------------------------------------------------
4
BILATERAL AGREEMENT TEMPLATE
APPENDIX B--PAGE 5
-----------------------------------------------------------------------------------------------------------
BILATERAL AGREEMENT PACIFIC XXXX REFERENCE(S) ACI REFERENCE(S) NOTES / STATUS
-----------------------------------------------------------------------------------------------------------
20 Information sharing for CLC Oprs XX-XXXX, Section
analysis and problem 16.6.4.3 & 16.6.5
identification. SECTIONALIZATION &
INTERCARRIER TESTING.
-----------------------------------------------------------------------
NOF Handbook, Section VII,
INFORMATION SHARING.
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
21 Network transition and CLC Operations Handbook-XXXX,
service rearrangement Section 16.6.3.7,
management. REARRANGEMENTS.
-----------------------------------------------------------------------
CLC Operations HB-SS7,
Section 16.7.3.9, SIGNALING
LINK REARRANGEMENTS.
-----------------------------------------------------------------------
CCS Questionnaire, Section III,
2 TRUNK CONVERSION
CONSIDERATIONS.
-----------------------------------------------------------------------------------------------------------
22 Calling Party Number CLC XX-XXXX, Section 16.5.6,
privacy management. PREREQUISITES,LIMITATIONS &
RESTRICTIONS.
-----------------------------------------------------------------------
Interconnection Agreement between
_______ and Pacific, _______ 1996.
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
23 Traffic engineering design Interconnection Agreement between
criteria and capacity _______ and Pacific, _______ 1996.
management.
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
24 Tones and announcements for CLC Operations XX-XXXX, Section
unsuccessful call attempts. 16.6.9.4, TONES AND ANNOUNCEMENTS.
-----------------------------------------------------------------------
CCS Network Interface, Section 3.4,
TONES AND ANNOUNCEMENTS.
-----------------------------------------------------------------------
NOF Handbook, Section III, Pg 17,
TONES AND ANNOUNCEMENTS.
-----------------------------------------------------------------------------------------------------------
5
BILATERAL AGREEMENT TEMPLATE
APPENDIX B--PAGE 5
-----------------------------------------------------------------------------------------------------------
BILATERAL AGREEMENT PACIFIC XXXX REFERENCE(S) ACI REFERENCE(S) NOTES / STATUS
-----------------------------------------------------------------------------------------------------------
25 Mutual aid agreement(s). CLC Handbook, Section 48,
EMERGENCY PREPAREDNESS.
-----------------------------------------------------------------------
AGREEMENT BETWEEN BCCS FOR
NAT'L SECTIONURITY
EMERGENCY PREPAREDNESS.
-----------------------------------------------------------------------
MUTUAL AID AGREEMENT AMONG
IEC AND LEC CARRIERS IN
CALIFORNIA...
-----------------------------------------------------------------------------------------------------------
26 Emergency communications Emergency Preparedness &
plan. Response Program, Tab 4,
COMMUNICATIONS.
-----------------------------------------------------------------------
NOF Handbook, Section III,
Pg 16, EMERGENCY COMMUNICATIONS.
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
27 Billing records data
exchange.
-----------------------------------------------------------------------
-----------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------
28 Pre-cutover internetwork CCS Network Interface, Section 6.3,
trunk testing. PROTOCOL COMPATIBILITY TESTING.
-----------------------------------------------------------------------
CLC Operations XX-XXXX, Section
16.6.3.2 & .3, PRE-SERVICE/
ACCEPTANCE TESTS.
-----------------------------------------------------------------------
CLC Operations HB-SS7, Section
16.7.3.4 & .5, PROTOCOL/
ACCEPTANCE TESTS.
-----------------------------------------------------------------------------------------------------------
6
APPENDIX C
SERVICE PERFORMANCE MEASURES AND
LIQUIDATED DAMAGES
APPENDIX C
Page 1
INTRODUCTION
I. Pursuant to Section 1.12 of this Agreement, Section A of this
Appendix C sets forth the service standards, measurements, and
performance applicable to Local Services or Network Elements
provided under this Agreement.
Section B of this Appendix C sets forth liquidated damages to be
paid in the event that specified failures of performance occur.
As experience is acquired under this Agreement with the new
business processes established, the Parties expect to learn which
measurements set forth in Section A are more or less useful than
others. The Parties also expect that experience will show whether
new measurements are needed or whether certain existing
measurements are not needed. Accordingly, while this Agreement is
in effect, either Party may, from time to time, request the
addition, deletion or modification of the measures set forth in
Section A. In the event the Parties cannot agree on such addition,
deletion or modification they will resolve such dispute pursuant
to Section 17 of the Agreement.
Unless otherwise stated, Pacific shall make monthly reports to ACI
for all performance measures. Should a dispute arise concerning
the accuracy of any of Pacific's measurements, ACI may audit them
under procedures set out in Section 14 of the Agreement.
II. "Parity" Defined: Pacific shall provide services to ACI that, for
any relevant period of measurement, have substantially the same
characteristics of timeliness and performance as Pacific provides
at retail and, for such purpose, those services shall be deemed to
have substantially the same characteristics for any population of
thirty (30) or more observations if it has the same statistical
distribution at the 90% confidence interval. Service Parity is
achieved when Pacific's service performance, as defined by the
designated comparable measures, is within 1.65 standard deviations
(90% confidence level) of the average retail performance for the
equivalent retail product or service, subject to the definitions
contained within this Appendix C. The calculation of 1.65 standard
deviations will be based on the most recent two full calendar
quarters of actual performance and revised quarterly. As used in
the preceding sentence, Pacific's "average retail performance for
the equivalent retail product or service" shall be calculated using
all available observations of Pacific performance, rather than any
form of sampling. "Pacific's service performance" for ACI shall,
similarly, be calculated using all available observations. Average
performance will be measured and reported monthly for each
comparable measure. Liquidated damages will apply when performance
is not at parity.
Service Parity applies to the comparable measures only. Other
agreed to performance measures will be based on specified service
standards and liquidated damages will apply as defined in this
Appendix C.
APPENDIX C
Page 2
Section A
A.1 PROVISIONING SERVICE PERFORMANCE MEASURES
1. % INSTALLATION APPOINTMENTS COMMITMENT MET
DEFINITION:
This measures the percent of service orders where the completion
date matches the committed due date. (E.G., The due date is
4/01/97 am, service is installed and the order is completed 4/01/97
am).
METHOD OF CALCULATION:
As a Measurement of Comparable Service, this metric will be in
parity with Pacific's comparable services. This measure excludes
disconnect orders. This measure will be calculated separately for
each Pacific region. These regions are Los Angeles, Bay, North and
South. Measurements will be calculated by Business (Single and
Multi-line, Centrex, PBX Trunks), Residence, LINK, and ISDN.
-------------------------------------------------------------------------------
TOTAL NUMBER OF ORDERS COMPLETED ON TIME
TOTAL NUMBER OF ORDERS COMPLETED X 100
-------------------------------------------------------------------------------
REPORTING PERIOD:
Monthly, and sorted by Business (Single and Multi-line, Centrex,
PBX Trunks), Residence, LINK, and ISDN.
2. % INSTALLATION REPORTS
DEFINITION:
This measures the number of trouble reports that occur within the
first thirty (30) days of service installation (E.G., Service is
installed on 4/01/97, a trouble is reported on 4/05/97).
METHOD OF CALCULATION:
As a Measurement of Comparable Service, this metric will be in
parity with Pacific's comparable services. This measure will be
calculated separately for each Pacific region. These regions are
Los Angeles, Bay, North and South. This measure only includes
Pacific Network Troubles. Measurements will be calculated by
Business (Single and Multi-line, Centrex, PBX Trunks), Residence,
LINK, and ISDN.
-------------------------------------------------------------------------------
TOTAL NUMBER OF INSTALLATIONS WITH TROUBLE REPORTED WITHIN 30 DAYS
FROM COMPLETION.
TOTAL NUMBER OF SERVICE ORDERS COMPLETED X 100
-------------------------------------------------------------------------------
APPENDIX C
Page 3
REPORTING PERIOD:
Monthly, and sorted by Business (Single and Multi-line, Centrex,
PBX Trunks), Residence, LINK, and ISDN.
3. FIRM ORDER CONFIRMATION QUALITY - % ACCURATE AND COMPLETE
DEFINITION:
Measures percent of Firm Order Confirmations that are accurate and
complete.
METHOD OF CALCULATION:
As a measurement of Performance Standards, this metric will comply
with the specific performance level shown below. Measurements will
be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
-------------------------------------------------------------------------------
TOTAL NUMBER OF FOC'S RETURNED ACCURATE AND COMPLETE
TOTAL NUMBER OF FOC'S TO BE RETURNED FOR THE MONTH X 100 = 95%
-------------------------------------------------------------------------------
REPORTING PERIOD:
Monthly, and sorted by Business (Single and Multi-line, Centrex,
PBX Trunks) ISDN, Residence, LINK.
4. LSP TO LSP MIGRATION NOTIFICATION - % ON TIME
DEFINITION:
Measures the percent of migration notifications sent to the
outgoing ACI within 48 hours of receipt of the migration order.
METHOD OF CALCULATION:
As a measurement of Performance Standards, this metric will comply
with the specific performance level shown below. Measurements will
be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
-------------------------------------------------------------------------------
TOTAL NUMBER OF MIGRATION NOTIFICATIONS RETURNED LESS THAN 48 HOURS
TOTAL NUMBER OF MIGRATION NOTIFICATIONS RETURNED FOR
THE MONTH X 100 = 95%
-------------------------------------------------------------------------------
REPORTING PERIOD:
Monthly, and sorted by Business (Single and Multi-line, Centrex,
PBX Trunks), ISDN, Residence.
5. REQUESTS FOR CUSTOMER SERVICE RECORDS (CSR)
APPENDIX C
Page 4
DEFINITION:
Measures the percent of Customer Service Records sent to ACI
within 4 hours of receiving the request and appropriate LOA. This
measurement applies to less than twenty (20) Basic Exchange lines
billed under one number and less than six (6) Centrex lines or six
(6) PBX trunks, or six (6) ISDN lines, billed under one number.
Measurements will be calculated by Business (Single and Multi-line,
Centrex, PBX Trunks), Residence, LINK, and ISDN.
METHOD OF CALCULATION:
As a measurement of Performance Standards, this metric will comply
with the specific performance level shown below.
-------------------------------------------------------------------------------
NUMBER OF CSRS RECEIVED less than 4 HOURS
TOTAL NUMBER OF REQUESTS FOR CSR X 100 = 95%
-------------------------------------------------------------------------------
REPORTING PERIOD:
When available, these reports will be provided monthly, and sorted
by Business (Single and Multi-line, Centrex, PBX Trunks) ISDN,
Residence
6. LOCAL PIC CHANGE - % ON TIME
DEFINITION:
Measures the percent of local PIC changes initiated by the ACI
that are processed within twenty-four (24) hours of receipt of the
order. This interval will stay in parity with interLATA PICs.
METHOD OF CALCULATION:
As a measurement of Performance Standards, this metric will comply
with the specific performance level shown below. Measurements will
be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
-------------------------------------------------------------------------------
TOTAL NUMBER OF PIC CHANGES COMPLETED WITHIN 24 HOURS
TOTAL NUMBER OF PIC CHANGE REQUESTS X 100 = 95%
-------------------------------------------------------------------------------
REPORTING PERIOD:
- Monthly, and sorted by Business (Single and Multi-line, Centrex,
PBX Trunks) ISDN, Residence.
7. SERVICE ORDER DISCREPANCY
APPENDIX C
Page 5
DEFINITION:
Measures percent of Orders initiated by ACI that result in a
discrepancy. The discrepancy is a result of ACI issuance. An order
will be considered to be discrepant if at any time after receipt of
the order Pacific has to either reject the order or request a
supplement of the order from the ACI as a result of incomplete or
inaccurate information, as defined in Pacific's Resale Access Line
Request Forms Instruction Guide (GUIDE), Version 4, dated April 8,
1996. If ACI service orders conform to the Guide, rejects or
requests to supplement such service orders will be excluded from
this measurement and will not incur Liquidated Damages, as defined
in Section B of this Appendix. ACI and Pacific will mutually agree
on revisions to the Guide that effect service order form or
content. If they are unable to agree, they will resolve the
dispute pursuant to Section 17 of the Agreement.
METHOD OF CALCULATION:
As a measurement of Performance Standards, this metric will comply
with the specific performance level shown below. Measurements will
be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
-------------------------------------------------------------------------------
TOTAL NUMBER OF ORDERS ISSUED WITHOUT DISCREPANCY
TOTAL NUMBER OF ORDERS ISSUED X 100 = 90%
-------------------------------------------------------------------------------
REPORTING PERIOD:
Monthly, and sorted by Business (Single and Multi-line, Centrex,
PBX Trunks) ISDN, Residence, LINK.
8. TRUNK ORDERS INSTALLED ON TIME
DEFINITION:
Measures the percent of local interconnection trunks that are
completed on or before the due date. The comparative performance
measure is Feature Group B & D Switched Access.
METHOD OF CALCULATION:
As a Measurement of Comparable Service, this metric will be in
parity with Pacific's comparable services. The comparative measure
is Feature Group B & D switched access.
-------------------------------------------------------------------------------
TOTAL NUMBER OF ORDERS COMPLETED ON TIME
TOTAL NUMBER OF ORDERS COMPLETED X 100
-------------------------------------------------------------------------------
REPORTING PERIOD:
Monthly
9. TRUNK FIRM ORDER CONFIRMATION TIMELINESS
APPENDIX C
Page 6
DEFINITION:
Measures percent FOC sent to ACI within the specified time
(equivalent to Feature Group B & D Switched Access.)
METHOD OF CALCULATION:
As a Measurement of Comparable Service, this metric will be in
parity with Pacific's comparable services. The comparative measure
is Feature Group B & D Switched Access.
REPORTING PERIOD:
Monthly
10. TRUNK SERVICE ORDER DISCREPANCY
DEFINITION:
Measures percent of Interconnection Service Request (ISR) initiated
by ACI that result in a discrepancy. An order will be considered
to be discrepant if at any time after receipt of the order Pacific
has to either reject the order or request a supplement of the order
from ACI as a result of incomplete or inaccurate information, as
defined in Pacific's CLC Handbook. If ACI service orders conform to
the CLC Handbook, currently Section 16.0, rejected Trunk Service
Orders or requests to supplement such service orders will be
excluded from the Trunk Service Order Discrepancy measurement and
will not incur Liquidated Damages, as defined in Section B of this
Appendix. ACI and Pacific will mutually agree on revisions to the
Handbook that effect service order form or content. If they are
unable to agree, they will resolve the dispute pursuant to Section
17 of the Agreement.
METHOD OF CALCULATION:
As a measurement of Performance Standards, this metric will comply
with the specific performance level shown below
-------------------------------------------------------------------------------
TOTAL NUMBER OF ORDERS ISSUED WITHOUT DISCREPANCY
TOTAL NUMBER OF ORDERS ISSUED X 100 = 90%
-------------------------------------------------------------------------------
REPORTING PERIOD:
Monthly
11. FORECASTING
DEFINITION:
Measures the accuracy of forecasted volumes of LINK or Residence,
Business (Single and Multi-line, Centrex, PBX Trunks), ISDN resale
service orders.
METHOD OF CALCULATION:
APPENDIX C
Page 7
Forecasts are accurate within 20% +/- in any calendar month of the
forecast period (measurement excludes Interconnection Trunks)
REPORTING PERIOD:
Monthly
12. AVERAGE DELAY DAYS
DEFINITION:
Measures the average number of days a service order is delayed
due to an appointment being missed.
METHOD OF CALCULATION:
As a measurement of Comparable Service, this metric will be in
parity with Pacific's comparable services. Measurements will be
calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
TOTAL DELAYED DAYS
------------------
Total orders missed
APPENDIX C
Page 8
A.2 MAINTENANCE SERVICE PERFORMANCE MEASURES
1. % MAINTENANCE APPOINTMENTS MET
------------------------------
DEFINITION:
----------
This measures the number of troubles that are cleared on or before the
committed date and time.
METHOD OF CALCULATION:
---------------------
As a Measurement of Comparable Service, this metric will be in parity with
Pacific's comparable services. This measure includes Pacific network
Troubles only. This measure will be calculated separately for each Pacific
region. These regions are Los Angeles, Bay, North and South. Measurements
will be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
NUMBER OF TROUBLE REPORTS WITH APPOINTMENTS MET
------------------------------------------------
NUMBER OF TROUBLE REPORTS COMPLETED x 100
REPORTING PERIOD:
----------------
Monthly, and sorted by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
2. % REPEAT TROUBLES WITHIN 30 DAYS
--------------------------------
DEFINITION:
-----------
This Measures the percent of trouble reports on the same telephone line
where there was a previous trouble within the last thirty days.
METHOD OF CALCULATION:
---------------------
As a Measurement of Comparable Service, this metric will be in parity with
Pacific's comparable services. This measure includes Pacific Network
troubles only. This measure will be calculated separately for each Pacific
region. These regions are Los Angeles, Bay, North and South. Measurements
will be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
NUMBER OF REPEAT TROUBLE REPORTS
--------------------------------
NUMBER OF TROUBLE REPORTS COMPLETED
APPENDIX C
Page 9
REPORTING PERIOD:
-----------------
Monthly, and sorted by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
3. REPORT RATE
DEFINITION:
-----------
The metric measures the number of troubles per one hundred (100) lines in
service per month.
METHOD OF CALCULATION:
----------------------
As a Measurement of Comparable Service, this metric will be in parity with
Pacific's comparable services. This measure includes Pacific Network
troubles only. This measure will be calculated separately for each Pacific
region. These regions are Los Angeles, Bay, North and South. Measurements
will be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
NUMBER OF TROUBLE REPORTS PER MONTH
-----------------------------------
NUMBER OF LINES
REPORTING PERIOD:
-----------------
Monthly, and sorted by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
4. RECEIPT TO CLEAR DURATION
-------------------------
DEFINITION:
-----------
Measures the average duration in hours and minutes of all trouble reports
from receipt to clear.
METHOD OF CALCULATION:
----------------------
As a Measurement of Comparable Service, this metric will be in parity with
Pacific's comparable services. This measure includes Pacific Network
troubles only. This measure will be calculated separately for each Pacific
region. These regions are Los Angeles, Bay, North and South. Measurements
will be calculated by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
TOTAL NUMBER OF TROUBLE HOURS AND MINUTES
-----------------------------------------
TOTAL NUMBER OF TROUBLE REPORTS
APPENDIX C
Page 10
REPORTING PERIOD:
-----------------
Monthly, and sorted by Business (Single and Multi-line, Centrex, PBX
Trunks), Residence, LINK, and ISDN.
A.3 LOCAL WHOLESALE BILLING
1. TIMELINESS OF MECHANIZED LOCAL XXXX DELIVERY
DEFINITION:
-----------
Measures the number of days from xxxx date to delivery.
METHOD OF CALCULATION:
----------------------
NUMBER OF MECHANIZED CABS BILLS ON TIME
---------------------------------------
TOTAL NUMBER OF BILLS RECEIVED x 100
2. TIMELINESS OF LOCAL SERVICE ORDER BILLING
-----------------------------------------
DEFINITION:
----------
Measures the number of Local Service Orders billed within the current xxxx
cycle.
CALCULATION:
-----------
Will be based on a statistically valid sample of billed orders.
NUMBER OF LOCAL ORDERS BILLED IN THE CORRECT XXXX PERIOD
--------------------------------------------------------
TOTAL SERVICE ORDERS x 100
3. ACCURACY OF MECHANIZED CABS XXXX FORMAT
---------------------------------------
DEFINITION:
----------
Measures the number of bills that pass agreed upon validation edits
(format) the first time.
CALCULATION:
-----------
NUMBER OF ACCURATELY FORMATTED CABS MECHANIZED BILLS
----------------------------------------------------
TOTAL NUMBER OF CABS MECHANIZED BILLS x 100
APPENDIX C
Page 11
4. FINANCIAL ACCURACY OF LOCAL OTHER CHARGES AND CREDITS
-----------------------------------------------------
DEFINITION:
----------
Measures the accuracy of the OC&C Local Charges
CALCULATION:
-----------
Will be based on a statistically valid sample of OC&C Charges
100 - (TOTAL ESTIMATED NET CONSEQUENCES OF $ REC & NRC OC&C)
-------------------------------------------------------------
TOTAL NET OC&C BILLED $ x 100
5. TIMELINESS OF CORRECTION/ADJUSTMENT DOLLARS
-------------------------------------------
DEFINITION:
-----------
Measures the number of adjustments corrected within the agreed upon time
frames.
CALCULATION:
------------
NUMBER OF ERRORS CORRECTED IN AGREED TIME FRAME
-----------------------------------------------
TOTAL NUMBER OF ERRORS x 100
6. XXXX PERIOD CLOSURE
-------------------
DEFINITION:
-----------
Measures the review of each xxxx within agreed upon time frames.
No Calculation Required
A.4 USAGE DATA TRANSFER
PERFORMANCE MEASURES
GENERAL DESCRIPTION:
Pacific will provide Local Usage Information detail in an accurate timely
manner. The format and content is described in the Bellcore EXCHANGE
MESSAGE RECORD (EMR) document in effect as of the Effective Date of this
Agreement and the Local Resale Data Transfer Requirements.
Because these processes are new, ACI and Pacific agree to jointly review
and revise these performance standards as Local Resale is fully implemented
to ensure that:
- the processes are stabilized and that agreed upon in-service volumes
are met,
APPENDIX C
Page 12
- comparative measures of parity with Pacific's retail processes are
established, where appropriate,
- the standards reflect elements required by ACI to xxxx end users,
- an accurate baseline using some historical data for resale is in
place.
1. FILE TRANSFER
DEFINITION:
-----------
Pacific will initiate and transmit files that are error free and without
loss of signal.
METHOD OF CALCULATION:
----------------------
NUMBER OF FILES RECEIVED
--------------------------------
NUMBER OF FILES SENT x 100 = > 95%
-
NOTE: All measurements will be on a calendar month. Joint review of
performance and value for this standard will be done after six months from
Effective Date. No comparative measure applies.
REPORTING PERIOD:
-----------------
Monthly
2. % TIMELINESS
------------
DEFINITION:
-----------
Pacific will mechanically transmit, via CONNECT: Direct, all available
usage records to ACI's Message Processing Center once a day, Monday through
Friday, or as negotiated. ACI and/or Pacific's Data Center Holidays are
excluded. ACI and Pacific will exchange schedules of designated holidays.
Parity is the time that it takes for usage to be processed and ready for billing
of Pacific's end user customers. Parity and delivery of usage are measured at
three specific points:
5 days delay
10 days delay
30 days delay
REPORTING PERIOD:
-----------------
Monthly
3. % RECORDED USAGE DATA COMPLETE (A SELF-REPORTING MEASUREMENT)
--------------------------------------------------------------
APPENDIX C
Page 13
DEFINITION:
-----------
Pacific will provide all required Recorded Usage Data and ensure that it is
processed and transmitted as required in the Agreement.
In-service volume thresholds will be determined using accepted statistical
algorithms to provide a basis for comparison with Pacific's retail
performance. Because messages that are held in Pacific's error file are
usually not uniquely identified, ACI and Pacific agree to invoke auditing
procedures, as defined in Section 14 of the Agreement, to ensure that the
rate of unbillable messages is in parity with the rate of unbillable
messages experienced in Pacific's retail business.
METHOD OF CALCULATION:
----------------------
TOTAL NUMBER OF RECORDED USAGE DATA RECORDS DELIVERED DURING CURRENT MONTH
MINUS NUMBER OF USAGE CALL RECORDS HELD IN ERROR FILE AT END OF MONTH
-----------------------------------------------------------------------
TOTAL NUMBER OF RECORDED USAGE DATA RECORDS DELIVERED x 100 = 99.98%
4. % ACCURACY
----------
DEFINITION:
-----------
Pacific will provide Recorded Usage Data in the format and with the content
as defined in the Bellcore document. These measures relate only to
Unbillable unrated local and local toll messages due to critical edit
failures (format errors).
METHOD OF CALCULATION:
----------------------
TOTAL NUMBER OF UNRATED LOCAL MESSAGES TRANSMITTED CORRECTLY
--------------------------------------------------------------
TOTAL NUMBER OF UNRATED LOCAL MESSAGES TRANSMITTED x 100 => 98%
-
Note: No comparative measure applies.
REPORTING PERIOD:
-----------------
Monthly
5. % ERROR FREE DATA PACKS
-----------------------
DEFINITION:
-----------
Pacific will initiate and transmit all packs that are error free in the
format agreed, as defined in the ACI Local Resale Requirements.
METHOD OF CALCULATION:
----------------------
APPENDIX C
Page 14
NUMBER OF PACKS RECEIVED
------------------------
NUMBER OF PACKS SENT X 100 = 95%
Note: Joint review of performance and value for this standard will be
done after six months from the Effective Date.
REPORTING PERIOD:
-----------------
Monthly
6. % RECORDED USAGE DATA ERROR RESOLVED
-------------------------------------
DEFINITION:
-----------
Pacific will ensure that the Recorded Usage Data is transmitted to ACI
error free, the level of detail includes but not limited to: detail
required to Rating the call, Duration, Correct Originating/Terminating
information, etc. The error is reported to Pacific as a Modification
Request (MR). Performance is measure at two levels--Severity 1 or
Severity 2.
METHOD OF CALCULATION:
----------------------
SEVERITY 1: INCLUDES MESSAGES THAT ARE XXXX AFFECTING AND REPRESENTS 1% OF
THE CURRENT CUSTOMER BASE. CONTACT TO BE MADE BY TELEPHONE.
NUMBER OF SEVERITY 1 MR'S FIXED < 24 HOURS
------------------------------------------
NUMBER OF SEVERITY 1 MR'S X 100 = > 90%
100% OF ALL SEVERITY 1 MR TO BE FIXED WITHIN FIVE (5) DAYS
SEVERITY 2: NON-XXXX AFFECTING ERRORS. CONTACT MAY BE BY PHONE, FAX,
E-MAIL, ETC.
NUMBER OF SEVERITY 2 MR FIXED < 3 DAYS
--------------------------------------
NUMBER OF SEVERITY 2 MR X 100 = > 90%
100% OF ALL SEVERITY 2 MR TO BE FIXED WITHIN TEN (10) DAYS
7. % INQUIRIES RESPONSIVENESS
--------------------------
DEFINITION:
-----------
APPENDIX C
Page 15
Pacific will respond to all usage inquiries within twenty-four (24) hours
of ACI request for information, Monday through Friday. Severity 1 MR will
be responded to on a seven (7) day a week basis. ACI will receive
continuous status reports until the request for information is satisfied.
METHOD OF CALCULATION:
----------------------
NUMBER OF BILLING INQUIRIES RESPONDED TO WITHIN 24 HOURS
--------------------------------------------------------
NUMBER OF BILLING INQUIRIES x 100 = 98%
APPENDIX C
Page 16
SECTION B LIQUIDATED DAMAGES
------------------------------
For certain delays or failures of either Party under this Agreement,
effective six months after the Effective Date of this Agreement and there are
at least thirty (30) occurrences per month per Functional Activity, and on a
Region Basis, as appropriate, the non-performing Party shall pay the other
Party the amounts calculated as provided below.
Average Non-Recurring Charges -
The Average Non-Recurring Charge is the sum of all non-recurring charges
applied to service orders issued by ACI and for which there were performance
defects (E.G., Installation Appointment Missed, Late CSR, Service Order
Discrepancy, etc.) divided by the total number of defects within the
measurement period. These calculations will be made by Functional Activity
and product (Business-Single/Multi-line, Centrex, PBX Trunks), Residence,
LINK, and ISDN.
Average Recurring Charges -
The Average Recurring Charge is the sum of all recurring charges applied to
service orders issued by ACI and for which there were performance defects
(E.G. Maintenance Appointment Missed, Repeat Trouble, etc.) divided by the
total number of defects within the measurement period. These calculations
will be made by Functional Activity and product (Business-Single/Multi-line,
Centrex, PBX Trunks), Residence, LINK, and ISDN.
Below are listed selected functional activities which are critical to customer
satisfaction and the remedy payable by the non-performing Party for specific
lack of performance as described in the following table:
FUNCTIONAL ACTIVITY THRESHOLD LIQUIDATED DAMAGE
1) % Installation Appointment When results fall below parity Waiver of an average non-recurring
Met. (A.1.1) installation charge for the number
2) % Installation Reports. of lines ordered and not installed
(A.1.2) on time OR orders found to have a
Pacific trouble within 30 days after
installation. The waiver would be
for the amount of orders below the
comparable measurement in retail.
1) % Maintenance Appointments When results fall below parity One month's average recurring
Met. charges per line out of service that
2) % Repeat Troubles within 30 falls below parity. The waiver
days. would be for the amount of lines out
3) Report Rate. of service below the comparable
4) Receipt To Clear Duration. measurements in retail within the
described (4) Pacific Regions.
Note: If our maintenance performance
for a given month fails to meet two
or more assurance measures as
described in Section A, Pacific will
be liable for the category
liquidated damages that results in
the highest amount.
FOC Complete and Accurate Less than 85% of FOCs returned 20% of an Average Non-Recurring
are complete/accurate charge.
Migration Notification Less than 85% of Migration Credit PIC Change Charge.
Notifications sent in 48
hours.
LSP PIC Change Less than 85% of LSP PIC Credit PIC Change Charge.
changes completed within 24
hours
Service Order Discrepancy Less than 80% of orders 20% of a Average Non-Recurring
submitted without material charge (Paid by ACI)
errors.
Customer Service Record Less than 85% of CSRs are sent 5% of a Average NonRecurring charge
within 4 hours for each CSR for which there is a
subsequent service order issued.
Trunk Orders Completed on Time When results fall below parity 100% of the total non-recurring
charges for equivalent products (FG
B or D trunks), as specified in CPUC
175-T, Section 6.
Trunk Firm Order Confirmation When results fall below parity 20% of the total non-recurring
Delivered on Time. charge for equivalent products (FG B
or D trunks), as specified in CPUC
175-T, Section 6
Trunk Service Order Discrepancy Less than 80% of orders are 20% of the total non-recurring
submitted without material charge for equivalent products (FG B
errors. or D trunks), as specified in CPUC
175-T, Section 6.
Forecasting (Excludes When product volumes exceeds $10.00 per line or trunk for the
Interconnection Trunks) or falls below the +/- 20% of amount ordered between 20% and 30%
the forecast amount. under the forecast.
$20.00 per line or trunk for the
amount ordered between 31% and 40%
under the forecast.
$35.00 per line or trunk for the
amount ordered between 41% or more
under the forecast.
When volumes for products exceed the
forecast by 20%, all remedies
associated with preordering,
ordering, provisioning and
maintenance will not apply.
Recorded Usage Data Each instance delivery of Annual interest rate of 8%
(AKA Usage Data Transfer as Recorded Usage Data exceeds compounded daily will be applied on
described in Section A.5) parity as defined. net revenues for 50% of all messages
delayed to ACI beyond the then
Parity of performance standard prevailing performance standard and
as defined in the benchmark until Recorded Usage Resale Data is
audit and analysis which, once delivered, or sixty days from when
defined, shall prevail over a) message(s) was recorded, whichever
above. comes first. Said interest shall be
applied on net revenues for 100% of
all messages for which ACI
demonstrates actual delayed billing
occurred as a result of late receipt
of Recorded Usage Data.
Pacific will absorb all costs and
not charge ACI for any Recorded
Usage Data not delivered to ACI
within sixty days from when the data
was recorded by Pacific.
Conditions that will be exempt from
the above Credit application will be
identified during the benchmark
audit and analysis.
APPENDIX D
BUSINESS ZONES
BUSINESS ZONES
Zone Zone Zone
1 2 3
ANXMCA17
1 ANHMCAO1, 02 1 116 AGORCA11 2 248 ACTNCA11 3
2 ANHMCA11 1 117 ALBYCA11 2 249 AGDLCA11 3
3 BRBNCA11, 13 1 118 ALHBCA01 2 250 ALGHCA11 3
4 BRLNCA01 1 119 ALMDCA11 2 251 ALPICA12 3
5 BSRNCA70 1 120 ANHMCA12 2 252 ANCMCA01 3
6 BVHLCA01 1 121 ANTCCA11 2 253 ANGWCA11 3
7 CLCYCA11 1 122 ARCDCA11 2 254 ANNPCA11 3
8 CMTNCA01 1 123 ARTNCA11 2 255 APTSCA12 3
9 CNCRCA01 1 124 AUBNCA01 2 256 ARCTCA11 3
10 XXXXXX00 0 000 XXXXXX00 2 257 ARGRCA12 3
11 CRDMCA11 1 126 XXXXXX00 0 000 XXXXXX00 3
12 CSMSCA11 1 127 BKFDCA12 2 259 ARNLCA11 3
13 ELSGCA12 1 128 BKFDCA14 2 260 ARSNCA11 3
14 ELTRCA11 1 129 BKLYCA01 2 261 ARVNCA11 3
15 FRMTCA11 1 130 BNCICA11 2 262 ASMTCA11 3
16 FRMTCA12 1 131 BNPKCA11 2 263 ATSCCA11 3
17 FROKCA11 1 132 BREACA12 2 264 ATWRCA12 3
18 FUTNCA01 1 133 CHICCA01 2 265 AUBNCA11 3
19 GLDLCA11 1 134 XXXXXX00 0 000 XXXXXX00 3
20 GRDNCA01 1 135 XXXXXX00 0 000 XXXXXX00 3
21 HLWDCA01 1 136 COLACA01 0 000 XXXXXX00 0
00 XXXXXX00 0 000 XXXXXX00 2 269 BAKRCA11 3
23 HWTHCA01 1 138 COTNCA11 2 270 BCWYCA11 3
24 HYWRCA01 1 139 CRLSCA11 2 271 BDBACA11 3
25 HYWRCA11 1 140 CRLSCA12 2 272 BEALCA11 3
26 IGWDCA01 1 141 CRNDCA11 2 273 BGGSCA11 3
27 IRVNCA01 1 142 XXXXXX00 0 000 XXXXXX00 3
28 IRVNCA11 1 143 XXXXXX00 0 000 XXXXXX00 3
29 IRVNCA12 1 144 DAVSCA11 2 276 BKFDCA11 3
30 XXXXXX00 0 000 XXXXXX00 2 277 BKFDCA13 3
31 LAMSCA01 1 146 ELCJCA11 2 278 BKFDCA15 3
32 LSANCA02, 01, 03, 04 1 147 ELCNCA01 2 279 BKFDCA17 3
33 LSANCA07 1 148 ELMNCA01 2 280 BKFDCA19 3
34 LSANCA08 1 149 ELSBCA11 2 281 BLCKCA11 3
35 LSANCA09 1 150 ENCTCA12 2 282 BLLKCA11 3
36 LSANCA10 1 151 ESCNCA01 2 283 BLRSCA12 3
37 LSANCA11 1 152 XXXXXX00 0 000 XXXXXX00 3
38 LSANCA12 1 153 FLSMCA12 2 285 BNLMCA11 3
39 LSANCA15 1 154 FLSMCA13 2 286 BNVLCA11 3
40 LSANCA29 1 155 XXXXXX00 0 000 XXXXXX00 3
41 LSANCA34 1 156 FNTACA11 2 288 BRSPCA11 3
42 LSANCA35 1 157 FRFDCA01 2 289 BRWDCA12 3
43 MLBRCA11 1 158 FRSNCA01 2 290 BRWLCA11 3
44 MLPSCA11 1 159 FRSNCA11 2 291 BTCYCA11 3
45 MTVWCA11 1 160 FRSNCA12 2 292 BTISCA11 3
46 NHWDCA01 1 161 FRSNCA13 2 293 BURLCA11 3
47 NHWDCA02 1 162 FRSNCA14 2 294 BVLYCA11 3
48 XXXXXX00 0 000 XXXXXX00 2 295 BVSPCA11 3
49 NSCRCA11 1 164 HRCLCA11 2 296 XXXXXX00 0
00 XXXXXX00 0 000 XXXXXX00 2 297 CAMPCA11 3
51 OKLDCA11 1 166 XXXXXX00 0 000 XXXXXX00 3
52 OKLDCA12 1 167 LAJLCA11 2 000 XXXXXX00 3
53 ORNGCA11 1 168 LGNGCA12 2 300 CHLRCA11 3
54 ORNGCA13 1 169 LODICA01 2 301 CHVSCA12 3
55 ORNGCA14 1 170 LOMTCA11 2 302 XXXXXX00 0
Xxxx Xxxx Xxxx
0 0 0
00 XXXXXX00 0 000 XXXXXX00 0 303 [ILLEGIBLE] 3
57 PLALCA12 1 172 LSANCA05 2 304 CLBSCA50 3
58 PLTNCA12 1 173 LSANCA06 2 305 CLNGCA01 3
59 PLTNCA13 1 174 LSANCA13 2 306 XXXXXX00 0
00 XXXXXX00 0 000 XXXXXX00 2 307 CLPTCA11 3
61 PSDNCA11 1 176 LSANCA23 2 308 CLSTCA11 3
62 PSDNCA12 1 177 LSANCA38 2 309 CLXCCA12 3
63 RDCYCA01 1 178 LSANCA56 2 310 CMBACA11 3
64 RESDCA01 1 179 LSATCA11 0 000 XXXXXX00 0
00 XXXXXX00 0 000 XXXXXX00 2 312 CMPDCA01 3
66 ROSMCA11 1 181 MCLNCABC 2 313 CMPVCA11 3
67 RVSDCA01 1 182 MDSTCA02, 5 2 314 CNVYCA11 3
68 SCRMCA01 1 183 MLVYCA01 2 315 XXXXXX00 0
00 XXXXXX00 0 000 XXXXXX00 2 316 CORDCA12 3
70 SCRMCA03 1 185 MRCDCA01 2 317 CRCTCA02 3
71 SCRMCA11 1 186 XXXXXX00 0 000 XXXXXX00 3
72 SCRMCA12 1 187 MSVJCA60 2 319 CRNGCA12 3
73 SGATCA01 1 188 XXXXXX00 0 000 XXXXXX00 3
74 SHOKCA01, 04 1 189 NAPACA01 2 321 CRTHCA11 3
75 SNANCA01 1 190 NHLDCA11 2 322 CRVYCA11 3
76 SNANCA11 1 191 NSCRCA12 2 323 CSTCCA11 3
77 SNBUCA02 1 192 NTCYCA11 2 324 CSVLCA11 3
78 SNCRCA11 1 193 OCSDCA11 2 325 CTTICA12 3
79 SNDGCA01 1 194 OKLDCA04 2 326 CTVLCA11 3
80 SNDGCA02 1 195 OKLDCA13 2 327 CTWDCA11 3
81 SNDGCA03 1 196 PCBHCA01 2 328 CWLDCA12 3
82 SNDGCA06 1 197 PCBHCA11 2 329 CYCSCA11 3
83 SNDGCA11 1 198 PLCNCA11 2 330 CYTNCA11 3
84 SNDGCA14 1 199 PSBGCA11 2 331 CYWLCA11 3
85 SNDGCA15 1 200 PTLMCA01 2 332 DELNCA11 3
86 SNDGCA16 1 201 RBRNCA11 2 333 DINBCA01 3
87 SNFCCA01 1 202 RCMDCA11 2 334 DIXNCA11 3
88 SNFCCA04, 64 1 203 RDNGCA02 2 335 DLRYCA11 3
00 XXXXXX00 0 000 XXXXXX00 0 000 XXXXXX00 3
90 SNFCCA13 1 205 XXXXXX00 0 000 XXXXXX00 3
91 SNFCCA14 1 206 RNSDCA11 2 338 DNSMCA11 3
92 SNFCCA19, 12 1 207 XXXXXX00 0 000 XXXXXX00 3
93 SNFCCA21 1 208 SANTCA01 2 340 DWNVCA11 3
94 SNJSCA02 1 209 SCRMCA13 2 341 EDWRCA01 3
95 SNJSCA11 1 210 SIMICA11 2 342 EKCKCA11 0
00 XXXXXX00 0 000 SJCPCA12 2 343 ELK-CA11 3
97 XXXXXX00 0 000 XXXXXX00 2 344 ERLMCA11 3
98 XXXXXX00 0 000 XXXXXX00 2 345 ESCLCA11 3
99 SNJSCA21 1 214 XXXXXX00 0 000 XXXXXX00 3
100 SNLNCA11 1 215 XXXXXX00 0 000 XXXXXX00 3
101 SNMTCA11 1 216 SNANCA12 2 348 FLBKCA12 3
102 SNPDCA01 1 217 SNCLCA12 2 349 FLMRCA11 3
103 SNRMCA11 1 218 XXXXXX00 0 000 XXXXXX00 3
104 SNTCCA01 1 219 XXXXXX00 0 000 XXXXXX00 3
105 SNTCCA11 1 220 XXXXXX00 0 000 XXXXXX00 3
106 SNVACA01 1 221 SNDGCA12 2 353 FRSNCA15 3
107 SNVACA11 1 222 XXXXXX00 0 000 XXXXXX00 3
108 TRNCCA11 1 223 XXXXXX00 0 000 XXXXXX00 3
109 TUSTCA70 1 224 SNGBCA01 2 356 FTBRCA02 3
110 UNCYCA11 1 225 XXXXXX00 0 000 XXXXXX00 3
111 VNNYCA02 1 226 SNLOCA01 2 358 FVPNCA11 3
112 WLANCA01 1 227 SNMCCA11 2 359 XXXXXX00 0
000 XXXXXX00 1 228 XXXXXX00 0 000 XXXXXX00 3
114 WNCKCA11 1 229 SNRFCA11 2 361 GNFDCA11 3
115 XXXXXX00 0 000 XXXXXX00 2 362 XXXXXX00 0
Xxxx Xxxx Xxxx
1 2 3
231 [ILLEGIBLE] 2 363 [ILLEGIBLE] 3
232 SONMCA12 2 364 GRDLCA11 3
233 SPSDCA11 2 365 GRNDCA13 3
234 SSLTCA11 2 366 XXXXXX00 0
000 XXXXXX00 2 367 XXXXXX00 0
000 XXXXXX00 2 368 GRVYCA11 3
237 TUSTCA11 2 369 XXXXXX00 0
000 XXXXXX00 2 370 GSHNCA11 3
239 XXXXXX00 0 000 XXXXXX00 3
240 VISTCA12 2 372 GUSTCA11 3
241 VLLJCA01 2 373 XXXXXX00 0
000 XXXXXX00 2 374 GVLDCA11 3
243 XXXXXX00 0 000 XXXXXX00 3
244 WDLDCA11 2 376 XXXXXX00 0
000 XXXXXX00 2 377 HERLCA11 3
246 YBCYCA01 2 378 HGLDCA11 3
247 YRLNCA11 2 379 HGSNCA11 3
380 HLBGCA11 3
381 HLSTCA11 3
382 HLVLCA11 3
383 HMBACA12 3
384 HMCYCA11 3
385 HMWDCA11 3
386 HNFRCA01 3
387 HPLDCA12 3
388 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
391 IGNCCA12 3
392 IMPRCA11 3
393 INVRCA11 3
394 IONECA11 3
395 IVNHCA11 3
396 JAMLCA60 3
397 JCMBCA11 3
398 JCSNCA01 3
399 JMTWCA11 3
400 XXXXXX00 0
000 XXXXXX00 3
402 XXXXXX00 0
000 XXXXXX00 3
404 XXXXXX00 0
000 XXXXXX00 3
406 LAHNCA11 3
407 LAMTCA11 3
408 LATNCA11 3
409 LCFRCA11 3
410 LEBCCA11 3
411 LEBCCA12 3
412 LEMRCA11 3
413 LEMRCA12 3
414 LFYTCA11 3
415 LGRDCA11 3
416 LGRNCA12 3
417 LXBRCA11 3
418 LKLACA11 3
419 LKPTCA02 3
420 LKSDCA12 3
421 LLTNCA11 3
422 XXXXXX00 0
Xxxx Xxxx Xxxx
1 2 3
423 [ILLEGIBLE] 3
424 LOLTCA11 3
425 XXXXXX00 0
000 XXXXXX00 3
427 LSLMCA11 3
428 LSTNCA11 3
429 XXXXXX00 0
000 XXXXXX00 3
431 LWLKCA11 3
432 XXXXXX00 0
000 XXXXXX00 3
434 MARNCA11 3
435 MCCSCA11 3
436 MDSTCA03 3
437 MDSTCA04 3
438 XXXXXX00 0
000 XXXXXX00 3
440 XXXXXX00 0
000 XXXXXX00 3
442 MLTNCA12 3
443 XXXXXX00 0
000 XXXXXX00 3
445 MNRICA11 3
446 MOJVCA01 3
447 MORGCA12 3
448 MRBACA11 3
449 MRDNCA11 3
450 MRNDCA11 3
451 MRPHCA11 3
452 XXXXXX00 0
000 XXXXXX00 3
454 MTAGCA11 3
455 XXXXXX00 0
000 XXXXXX00 3
457 MYVICA01 3
458 NCLSCA12 3
459 NHLLCA01 3
460 NICECA11 3
461 NICSCA11 3
462 NILDCA11 3
463 NILDCA12 3
464 XXXXXX00 0
000 XXXXXX00 3
466 XXXXXX00 0
000 XXXXXX00 3
468 NWMNCA12 3
469 NYUBCA11 3
470 OCDNCA11 3
471 OJAICA11 3
472 OKDLCA11 3
473 OKLYCA11 3
474 OKVWCA11 3
475 OLDLCA11 3
000 XXXXXX00 0
000 XXXXXX00 3
478 ORNDCA11 3
479 ORSICA11 3
480 ORVACA11 3
481 ORVLCA11 3
482 XXXXXX00 0
Xxxx Xxxx Xxxx
1 2 3
483 [ILLEGIBLE] 3
484 [ILLEGIBLE] 3
485 PCFCCA11 3
486 PDLYCA11 3
487 PIRUCA11 3
000 XXXXXX00 0
000 XXXXXX00 3
000 XXXXXX00 0
000 XXXXXX00 3
492 PLVLCA11 0
000 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
496 PNVYCA11 3
497 POWYCA11 3
498 PPWDCA11 3
499 PRDSCA11 3
500 XXXXXX00 0
000 XXXXXX00 3
502 PRSNCA11 3
503 PSBGCA01 3
504 PSBHCA11 3
505 PSCDCA11 3
506 PSKNCA11 3
507 PSRBCA01 3
508 XXXXXX00 0
000 XXXXXX00 3
510 PTVYCA11 3
511 PXLYCA11 3
512 QNCYCA12 3
513 RAMNCA11 3
514 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 0
000 RIDECA11 3
518 RILNCA12 3
519 RNMRCA11 3
520 RSFECA12 3
521 RSMDCA11 3
522 RSMGCA11 3
523 XXXXXX00 0
000 XXXXXX00 3
525 RVSDCA11 3
526 SAGSCA11 3
527 SATCCA12 3
528 SBSTCA11 3
529 SCVYCA01 3
530 SDSPCA11 3
531 SELMCA11 3
532 SESDCA11 3
533 SGSPCA11 3
534 SHFTCA11 3
535 SHLKCA01 3
536 SHSHCA11 3
537 SKTNCA12 3
538 SKTNCA14 3
539 SLDDCA11 3
540 XXXXXX00 0
000 XXXXXX00 3
542 XXXXXX00 0
Xxxx Xxxx Xxxx
1 2 3
543 [ILLEGIBLE] 3
544 [ILLEGIBLE] 3
545 SMAVCA11 3
546 SNADCA11 3
547 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
550 SNJSCA18 3
551 XXXXXX00 0
000 XXXXXX00 3
553 SNMACA11 3
554 SNMICA11 3
555 XXXXXX00 0
000 XXXXXX00 3
557 SPVLCA11 3
558 SRCYCA11 3
559 XXXXXX00 0
000 XXXXXX00 3
561 STAHCA01 3
562 STAHCA12 3
563 STAHCA13 3
564 STBHCA11 3
565 XXXXXX00 0
000 XXXXXX00 3
567 STHNCA11 3
568 XXXXXX00 0
000 XXXXXX00 3
570 THCHCA01 3
571 THCYCA01 3
572 THRRCA11 3
573 THTNCA11 3
574 TMLSCA12 3
575 TMTNCA11 3
576 TPTNCA11 3
577 TRBLCA11 3
578 TRLCCA11 3
579 TRNDCA11 3
580 TRPSCA11 3
581 TRUCCA11 3
582 XXXXXX00 0
000 XXXXXX00 3
584 TWHRCA11 3
585 UKIHCA01 3
586 UKIHCA12 3
587 UPLKCA11 3
588 VINACA12 3
589 VLCTCA11 3
590 VYFRCA11 3
591 VYSPCA11 3
592 WANACA11 3
593 WASCCA01 3
594 WDLKCA11 3
595 WEEDCA01 3
596 WEOTCA11 3
597 XXXXXX00 0
000 XXXXXX00 3
599 WLTSCA12 3
600 XXXXXX00 0
000 XXXXXX00 3
602 XXXXXX00 0
Xxxx Xxxx Xxxx
1 2 3
603 [ILLEGIBLE] 3
604 WTFRCA11 3
605 WTLDCA12 3
606 YNVLCA11 3
607 XXXXXX00 0
000 XXXXXX00 3
609 YSMTCA11 3
610 YSMTCA12 3
APPENDIX E
RESIDENCE ZONES
WIRECENTER
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST DENSE
ANHACA17
1 ACTNCA11 3 421 ARCDCA11 2 524 ALBYCA11 1
2 AGDKCA11 3 422 ARTNCA11 2 525 ALHBCA01 1
3 AGORCA11 3 423 BKFDCA12 2 526 ALMDCA11 1
4 ALGHCA11 3 424 BNPKCA11 2 527 ANHMCA01, 02 1
5 ALPICA12 3 425 BREACA12 2 528 ANHMCA11 1
6 ANCMCA01 3 426 BRLNCA01 2 529 ANHMCA12 1
7 ANGWCA11 3 427 XXXXXX00 0 000 XXXXXX00 1
8 ANNPCA11 3 428 XXXXXX00 0 000 XXXXXX00 1
9 ANTCCA11 3 429 CNPKCA01 2 532 BKLYCA01 1
10 APTSCA12 3 430 COTNCA11 2 533 BRBNCA11, 13 1
11 ARCTCA11 3 431 XXXXXX00 0 000 XXXXXX00 1
12 ARGRCA12 3 432 XXXXXX00 0 000 XXXXXX00 1
13 ARMSCA11 3 433 CRLSCA12 2 536 CLCYCA11 1
14 ARNLCA11 3 434 CRNDCA11 2 537 CMTNCA01 1
15 ARSNCA11 3 435 DLMRCA12 2 538 COLACA01 1
16 ARVNCA11 3 436 ELCJCA11 2 539 CSMSCA11 1
17 ASMTCA11 3 437 ELMNCA01 2 540 ELSGCA12 1
18 ATSCCA11 3 438 ELSBCA11 2 541 GLDLCA11 1
19 XXXXXX00 0 000 XXXXXX00 2 542 GRDNCA01 1
20 AUBNCA01 3 440 ENCTCA12 2 543 GRGVCA01 1
21 AUBNCA11 3 441 FLSMCA14 2 544 HLWDCA01 1
22 AVBHCA11 3 442 FRMTCA11 2 545 XXXXXX00 0
00 XXXXXX00 0 000 XXXXXX00 2 546 HWTHCA01 0
00 XXXXXX00 0 000 FROKCA11 2 547 IGWDCA01 1
25 BAKRCA11 3 445 FRSNCA11 2 548 IRVNCA11 1
26 BCWYCA11 3 446 FRSNCA12 2 549 LACNCA11 1
27 BDBACA11 3 447 FRSNCA13 0 000 XXXXXX00 0
00 BEALCA11 3 448 FUTNCA01 2 551 LSANCA02, 01, 03, 04 1
29 BGGSCA11 3 449 HRCLCA11 2 552 LSANCA05 1
30 BGSRCA11 3 450 HYWRCA11 2 553 LSANCA06 1
31 BGVLCA11 3 451 IMBHCA11 2 554 LSANCA07 1
32 BKFDCA11 3 452 XXXXXX00 0 000 XXXXXX00 1
33 BKFDCA13 3 453 XXXXXX00 0 000 XXXXXX00 1
34 BKFDCA14 3 454 XXXXXX00 0 000 XXXXXX00 1
35 BKFDCA15 3 455 LAJLCA11 2 558 LSANCA11 1
36 BKFDCA17 3 456 LAMSCA01 2 559 LSANCA12 1
37 BKFDCA19 3 457 LGNGCA12 2 560 LSANCA13 1
38 BLCKCA11 3 458 XXXXXX00 0 000 XXXXXX00 1
39 XXXXXX00 0 000 XXXXXX00 2 562 LSANCA15 1
40 BLRSCA12 3 460 MCLNCABC 2 563 LSANCA29 1
41 BNCICA11 3 461 MLVYCA01 2 564 LSANCA34 1
42 BNGRCA11 3 462 MSVJCA60 2 565 LSANCA35 1
43 BNLMCA11 3 463 MTRYCA01 2 566 LSANCA38 1
44 BNVLCA11 3 464 MTVWCA11 2 567 LSANCA56 1
45 BRDLCA91 3 465 NHLDCA11 2 568 MLBRCA11 1
46 BRSPCA11 3 466 NHWDCA01 2 569 NHWDCA02 1
47 BRWDCA12 3 467 NORGCA11 2 570 NSCRCA11 1
48 BRWLCA11 3 468 NTCYCA11 2 571 OKLDCA03 1
49 BTCYCA11 3 469 OCSDCA11 2 572 OKLDCA04 1
50 BTISCA11 3 470 OKLDCA12 2 573 OKLDCA11 1
51 BURLCA11 3 471 OKLDCA13 2 574 ORNGCA14 1
52 BVLYCA11 3 472 ORNGCA11 2 575 PLALCA02 1
53 BVSPCA11 3 473 ORNGCA12 2 576 PLTNCA13 1
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST DENSE
54 XXXXXX00 0 000 XXXXXX00 2 577 PRMTCA01 1
55 CAMPCA11 3 475 PCBHCA01 2 578 ROSMCA11 1
56 CBMTCA11 3 476 PCBHCA11 2 579 SCRMCA01 1
57 CHICCA01 3 477 PCFCCA11 2 580 SCRMCA11 1
58 CHLNCA11 3 478 XXXXXX00 0 000 XXXXXX00 1
59 CHLRCA11 3 479 PLCNCA11 2 582 SHOKCA01,04 1
60 XXXXXX00 0 000 XXXXXX00 2 583 SNANCA01 1
61 CHWCCA11 3 481 PSDNCA12 2 584 SNANCA11 1
62 CLBSCA11 3 482 RBRNCA11 2 585 SNBUCA02 1
63 CLBSCA50 3 483 RCKLCA11 2 586 SNDGCA01 1
64 CLNGCA01 3 484 RCMDCA11 2 587 SNDGCA02 1
65 CLOKCA11 3 485 RDCYCA01 2 588 SNDGCA06 1
66 CLPTCA11 3 486 RESDCA01 2 589 SNFCCA01 1
67 CLSTCA11 3 487 RILTCA11 2 590 SNFCCA04,64 1
68 CLVSCA11 3 488 XXXXXX00 0 000 XXXXXX00 1
69 CLXCCA12 3 489 RNSDCA11 2 592 SNFCCA06 1
70 CMBACA11 3 490 RVSDCA01 2 593 SNFCCA13 1
71 CMNLCA11 3 491 SCRMCA02 2 594 SNFCCA14 1
72 CMPDCA01 3 492 SCRMCA03 2 595 SNFCCA19,12 1
73 CMPVCA11 3 493 SCRMCA12 2 596 SNFCCA21 1
74 CNVYCA11 3 494 SCRMCA13 2 597 SNGBCA01 1
75 CODLCA11 3 495 SNANCA12 0 000 XXXXXX00 0
00 CORDCA12 3 496 SNCLCA12 2 599 SNJSCA14 1
77 CORNCA11 3 497 XXXXXX00 0 000 XXXXXX00 1
78 CRCTCA02 3 498 SNCZCA11 2 601 SNMTCA11 1
79 CRMLCA11 3 499 SNDGCA03 2 602 SNTCCA01 1
80 CRNGCA12 3 500 SNDGCA05 2 603 SNTCCA11 1
81 CRPLCA11 3 501 SNDGCA11 2 604 SNVACA01 1
82 CRTHCA11 3 502 SNDGCA12 2 605 SNVACA11 1
83 CRVYCA11 3 503 SNDGCA14 2 606 SPSDCA11 1
84 CSTCCA11 3 504 SNDGCA15 2 607 TRNCCA11 1
85 CSVLCA11 3 505 SNDGCA16 2 608 TUSTCA70 1
86 CTTICA12 3 506 SNFCCA17 2 609 VNNYCA02 1
87 CTVLCA11 3 507 XXXXXX00 0 000 XXXXXX00 1
88 CTWDCA11 3 508 SNJSCA12 2
89 CWLDCA12 3 509 SNJSCA13 2
90 XXXXXX00 0 000 XXXXXX00 2
91 CYTNCA11 3 511 SNPDCA11 2
92 CYWLCA11 3 512 SNRFCA01 2
93 XXXXXX00 0 000 XXXXXX00 2
94 DAVLCA12 3 514 SNRMCA11 2
95 DAVSCA11 3 515 SNYSCA12 2
96 DELNCA11 3 516 SSLTCA11 2
97 DINBCA01 3 517 TBRNCA11 2
98 DIXNCA11 3 518 TUSTCA11 2
99 DLRYCA11 3 519 XXXXXX00 0
000 XXXXXX00 3 520 VISTCA12 2
101 DNGNCA12 3 521 VNTRCA11 2
102 DNSMCA11 3 522 WLMGCA01 2
103 DTFLCA11 3 523 WNCKCA11 2
104 DWNVCA11 3
105 XXXXXX00 0
000 XXXXXX00 3
107 ELCNCA01 3
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST DENSE
108 ELK-CA11 3
109 ERLMCA11 3
110 ESCLCA11 3
111 ESCNCA01 3
112 XXXXXX00 0
000 XXXXXX00 3
114 FETNCA11 3
115 FLBKCA12 3
116 FLMRCA11 3
117 FLSMCA12 3
118 FLSMCA13 3
119 FNTACA11 3
120 FRBHCA11 0
000 XXXXXX00 0
000 FRFDCA01 3
123 FRGLCA11 3
124 FRSNCA01 3
125 FRSNCA14 3
126 FRSNCA15 3
127 XXXXXX00 0
000 XXXXXX00 3
129 XXXXXX00 0
000 XXXXXX00 3
131 FVPNCA11 3
132 XXXXXX00 0
000 XXXXXX00 3
134 GNFDCA11 3
135 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
140 GRVYCA01 3
141 GRVYCA11 3
142 GRVYCA12 3
143 GSHNCA11 3
144 XXXXXX00 0
000 XXXXXX00 3
146 GUVLCA11 3
147 GVLDCA11 3
148 XXXXXX00 0
000 XXXXXX00 3
150 HERLCA11 3
151 HGLDCA11 3
152 HGSNCA11 3
153 HLBGCA11 3
154 HLSTCA11 3
155 HLVLCA11 3
156 HMBACA12 3
157 HMCYCA11 3
158 HMWDCA11 3
159 HNFRCA01 3
160 HPLDCA12 3
161 HPBKCA11 3
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST DENSE
162 HURNCA11 3
163 XXXXXX00 0
000 XXXXXX00 3
165 IGNCCA12 3
166 IMPRCA11 3
167 INVRCA12 3
168 IONECA11 3
169 IVNHCA11 3
170 JAMLCA60 3
171 JCMBCA11 3
172 JCSNCA01 3
173 JMTWCA11 3
174 XXXXXX00 0
000 XXXXXX00 3
176 XXXXXX00 0
000 XXXXXX00 3
178 XXXXXX00 0
000 XXXXXX00 3
180 LAHNCA11 3
181 LAMTCA11 3
182 LATNCA11 3
183 LCFRCA11 3
184 LEBCCA11 3
185 LEBCCA12 3
186 LEMRCA12 3
187 LEMRCA12 3
188 LFYTCA11 3
189 LGRDCA11 3
190 LGRNCA12 3
191 LKBRCA11 3
192 LKLACA11 3
193 LKPTCA02 3
194 LKSDCA12 3
195 LLTNCA11 0
000 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
199 LOLTCA11 3
200 LOMSCA11 3
201 LSATCA11 3
202 LSBNCA12 3
203 LSMLCA11 3
204 LSTNCA11 3
205 XXXXXX00 0
000 XXXXXX00 3
207 LVOKCA11 3
208 LWLKCA11 3
209 XXXXXX00 0
000 XXXXXX00 3
211 MARNCA11 3
212 MCCSCA11 3
213 XXXXXX00,00 0
000 XXXXXX00 3
215 MDSTCA04 3
216 MDSTCA05 3
217 MDTWCA11 3
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST XXXXX
000 XXXXXX00 0
000 XXXXXX00 3
220 MLPSCA11 3
221 MLTNCA12 3
222 MNDCCA11 3
223 XXXXXX00 0
000 XXXXXX00 3
225 MNRICA11 3
226 MOJVCA01 3
227 MORGCA12 3
228 MRBACA11 3
229 MRCDCA01 3
230 MRDNCA11 3
231 MRNDCA11 3
232 MRPHCA11 3
233 XXXXXX00 0
000 XXXXXX00 3
235 MSBHCA11 3
236 MTAGCA11 3
237 XXXXXX00 0
000 XXXXXX00 3
239 MYVICA01 3
240 NPAPCA01 3
241 NCLSCA12 3
242 NHLLCA01 3
243 NICECA11 3
244 NICSCA11 3
245 NILDCA11 3
246 NILDCA12 3
247 NIPMCA11 3
248 XXXXXX00 0
000 XXXXXX00 3
250 XXXXXX00 0
000 XXXXXX00 3
252 NWMNCA12 3
253 NYUBCA11 3
254 OCDNCA11 3
255 OJAICA11 3
256 OKDLCA11 3
257 OKLYCA11 3
258 OKVWCA11 3
259 OLDLCA11 3
000 XXXXXX00 0
000 XXXXXX00 3
262 ORNDCA11 3
263 ORSICA11 3
264 XXXXXX00 0
000 XXXXXX00 3
266 XXXXXX00 0
000 XXXXXX00 3
268 PDLYCA11 3
269 [ILLEGIBLE] 3
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST XXXXX
000 XXXXXX00 0
000 XXXXXX00 3
000 XXXXXX00 0
000 XXXXXX00 3
274 PLVLCA11 0
000 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
278 PNVYCA11 3
279 POWYCA11 3
280 PPWDCA11 3
281 PRDSCA11 3
282 XXXXXX00 0
000 XXXXXX00 3
284 PRSNCA11 3
285 PSBGCA01 3
286 PSBGCA11 3
287 PSBHCA11 3
288 PSCDCA11 3
289 PSDNCA11 3
290 PSKNCA11 3
291 PSRBCA01 3
292 PTLMCA01 3
293 XXXXXX00 0
000 XXXXXX00 3
295 PTVYCA11 3
296 PXLYCA11 3
297 ONCYCA12 3
298 RAMNCA11 3
299 XXXXXX00 0
000 XXXXXX00 3
301 RDNGCA02 0
000 XXXXXX00 0
000 RIDECA11 3
304 RILNCA12 3
305 RNMRCA11 3
306 RSFECA12 3
307 RSMDCA11 3
308 RSMGCA11 3
309 RTPKCA11 3
310 XXXXXX00 0
000 XXXXXX00 3
312 RVSDCA11 3
313 SAGSCA11 3
314 SANTCA01 3
315 SATCCA12 3
316 SBSTCA11 3
317 SCVYCA01 3
318 SDSPCA11 3
319 SELMCA11 3
320 SESDCA11 3
321 SGSPCA11 3
322 SHFTCA11 3
323 [ILLEGIBLE] 3
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST DENSE
324 SHSHCA11 3
325 SIMICA11 3
326 SJCPCA12 3
327 SKTNCA01 3
328 SKTNCA11 3
329 SKTNCA12 3
330 SKTNCA14 3
331 SLDDCA11 3
332 SLMNCA11 3
333 XXXXXX00 0
000 XXXXXX00 3
335 XXXXXX00 0
000 XXXXXX00 3
337 XXXXXX00 0
000 XXXXXX00 3
339 SMAVCA11 3
340 SNADCA11 3
341 SNARCA11 3
342 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 3
345 XXXXXX00 0
000 XXXXXX00 3
347 XXXXXX00 0
000 XXXXXX00 3
349 XXXXXX00 0
000 XXXXXX00 3
351 SNMCCA11 3
352 SNMICA11 3
353 SNRACA13 3
354 XXXXXX00 0
000 XXXXXX00 3
356 SONMCA12 3
357 SPVLCA11 3
358 SRCYCA11 3
359 XXXXXX00 0
000 XXXXXX00 3
361 STAHCA01 3
362 STAHCA12 3
363 STAHCA13 3
364 STBHCA11 3
365 XXXXXX00 0
000 XXXXXX00 3
367 STHNCA11 3
368 XXXXXX00 0
000 XXXXXX00 3
370 THCHCA01 3
371 THCYCA01 3
372 THRRCA11 3
373 THTNCA11 3
374 TMLSCA12 3
375 TMTNCA11 3
376 TPTNCA11 3
377 XXXXXX00 0
000 XXXXXX00 3
XXXX 0 XXXX 0 XXXX 1
LEAST DENSE MIDDLE DENSITY MOST DENSE
379 TRLCCA11 3
380 TRNDCA11 3
381 TRPSCA11 3
382 TRUCCA11 3
383 XXXXXX00 0
000 XXXXXX00 3
385 TWHRCA11 3
386 UKIHCA01 3
387 UKIHCA12 3
388 UPLKCA11 3
389 XXXXXX00 0
000 XXXXXX00 0
000 XXXXXX00 0
000 VLCTCA11 3
393 VLLJCA01 3
394 XXXXXX00 0
000 XXXXXX00 3
396 VYSPCA11 3
397 WANACA11 3
398 WASCCA01 3
399 WDLDCA11 3
400 WDLKCA11 3
401 WEEDCA01 3
402 WEOTCA11 3
403 XXXXXX00 0
000 XXXXXX00 3
405 WLTSCA12 3
406 XXXXXX00 0
000 XXXXXX00 3
408 WNSPCA12 3
409 WNTRCA11 3
410 WSCRCA11 3
411 WTFRCA11 3
412 WTLDCA12 3
413 WTVLCA01 3
414 YBCYCA01 3
415 YNVLCA11 3
416 XXXXXX00 0
000 XXXXXX00 3
000 XXXXXX00 0
000 XXXXXX00 3
420 YSMTCA12 3
APPENDIX F
UNBUNDLED SWITCHING AND TRANSPORT
APPENDIX F
In this Appendix, rates for certain services and Network Elements are specified
as "To Be Determined" (TBD). In addition, numerous provisions of this
Agreement refer to prices set forth in this Appendix. In the event of such a
reference in this Agreement where there is no corresponding price in this
Appendix, it shall be deemed to be TBD. With respect to all TBD prices, prior
to ACI ordering any such TBD items, the Parties shall meet and confer to
establish a price.
1 UNBUNDLED SWITCHING
1.1 Unbundled Local Switching Network Element (LSNE): Pacific shall make
available unbundled switching capacity, including dial tone, digit
reception, access to signaling, deployed AIN supporting capabilities,
and vertical features, with routing to interoffice trunks and
interoffice transport provided by Pacific or to designated trunk
groups specified and purchased by ACI. Pacific designates this
service "Local Switching Network Element" (LSNE). In purchasing
LSNE, ACI must obtain a line side port (including a telephone number
and, at ACI's option, a directory listing) for access to the
switching functions and vertical features provided by the switch, and
some designation of trunking for completion of calls, with the
exception of intra-switch calls. All intra-switch calls are
completed using Pacific's switch and no trunk designation is made for
completion of such calls.
1.1.1 Types of charges
1.1.1.1 Line Port charges are as set forth in this Appendix,
Attachment 1 ("Price Sheet").
1.1.1.2 Nothing in this Section 1 means that the vertical
features are included or excluded from the prices for
switching. The issue of the appropriate charges for
vertical features, if any, shall be as specified in the
Price Sheet.
1.1.1.3 Any applicable directory assistance or operator
assistance charges are as set forth in the Price Sheet.
1.1.1.4 Usage sensitive (per minute of use) local switching
charges are as set forth in the Price Sheet. Usage
will be recorded in one second increments. Usage
seconds will be totaled for the entire monthly xxxx
and then rounded to the next whole minute. Usage
sensitive local switching charges will be on a per
minute of use basis and applied to all originating
and terminating traffic, including, but not limited to
local, toll, E911 calls, calls to time and weather
announcements, etc. Pacific will (where feasible)
measure and charge for all non-conversation time (e.g.,
ringing, calls to busy lines, intercept). Where non-
conversation time cannot be measured the Parties will
mutually agree on the appropriate measure and charge.
Where measurement of terminating minutes to the LSNE is
not possible, the number of minutes billed for
terminating usage will be equal to the number of
originating minutes. The Parties will mutually agree
on a method and procedure to periodically sample and
validate or adjust the ratio of originating to
terminating minutes for billing purposes. At ACI's
request, an initial review will be concluded within
six (6) months of the initial in-service date for ACI's
LSNEs.
1.1.1.5 Charges for completion of interconnection traffic
(local and toll) shall be determined pursuant to this
Appendix at the rates set forth in the Price Sheet.
1.1.2 Form of Line Port Access: Access to unbundled Local
Switching, as specified in Section 1.1.3 may occur in the
following manner:
1.1.2.1 LSNE Access, Cross-Connection Through Collocation:
From ACI's collocation space, ACI may purchase an EISCC
cross-connection to Pacific's line side Port to obtain
access to LSNE.
1.1.3 Types of LSNE: Pacific will provide LSNE to ACI using
routing options A, B, and C, as described below. LSNEs will
be provided with any available end user-level routing
functions in a particular switch. In addition, Pacific will
provide the switch-level routing options described below.
In a particular Pacific switch, Pacific's current design for
LSNE will permit ACI to select one of the three options for
all of its originating traffic using LSNE in that switch.
Prices for LSNE are set forth on the Price Sheet.
1.1.3.1 Option A: Pacific-Provided Interoffice Transport and
Pacific-Provided Operator and Directory Assistance
Services: In this configuration, ACI purchases a line
Port and receives a telephone number and directory
listing, switching capacity, switch features including
deployed AIN supporting capabilities and completion to
Pacific's interoffice trunks for all multiple-switch
Local Calls, calls to operator and directory assistance
services, E911, intraLATA toll calls and Switched
Access calls. In this configuration, intra-switch
calls are also provided through Pacific's switch.
Pacific will be solely responsible for design and
engineering of the trunks under this option. In
addition, Pacific will provide all O-, operator and
directory assistance services under this option.
Pacific's switching capacity will be programmed to
allow routing to and from ACI's line ports, including
operator and directory assistance calls, to Pacific's
network.
1.1.3.2 Option B: Pacific-Provided Interoffice Transport with
Customized Routing-Simple and with Operator and/or
Directory Assistance (DA) Services Unbundled from
Pacific's Line Port Switching Capacity: In this
configuration, ACI purchases a Line Port and receives
a telephone number and a directory listing, switching
capacity, switch features (including deployed AIN
supporting capabilities) and completion to Pacific's
interoffice trunks for all multiple-switch Local
Calls, E911 calls, intraLATA toll and Switched Access
calls. In this configuration, intra-switch calls are
also provided through Pacific's switch. With the
exception of trunks for operator and/or directory
assistance services, or both, Pacific will be solely
responsible for design and engineering of its
interoffice trunks. ACI will be required to order
separate trunks for operator services provided by
itself or a third party identified by ACI to provide
such services. Transport facilities may be purchased
from Pacific, or connected to ACI's facilities through
a collocation cage by obtaining a cross connection
from Pacific. ACI will be responsible for design and
engineering of the operator and/or directory
assistance trunks under this option, and shall also be
responsible for designating the transport facilities it
desires, if any, from Pacific and the points where
these facilities shall terminate. In addition, ACI
shall be responsible for providing all operator and/or
directory assistance services. Pacific's switching
capacity will be programmed on a per-switch basis to
route all LSNE-originated calls to Pacific's shared
network, except operator and/or directory assistance
calls will be routed to the trunks designated by ACI.
-3-
In this configuration, the following charges specified
in Appendix A Price Sheet will apply:
1.1.3.2.1 Non recurring switch programming charges as
specified in the Price Sheet.
1.1.3.2.2 Trunk Port Cross Connect Charge (EISCC)
1.1.3.2.2.1 If ACI provides its own dedicated
transport to ACI designated DA and/or
operator platform, a cross-connection
charge from the unbundled switch element
to ACI's designated collocation cage
located in the same office shall apply at
the rates set forth in the Price Sheet.
1.1.3.2.2.2 There will be no cross-connect charge if
ACI selects dedicated transport from
Pacific's intrastate Special Access tariffs
or Pacific's unbundled dedicated transport
tariff for connection to ACI's designated
POI.
1.1.3.3 Option C: Customized Routing - Complex for ACI Traffic
Using Routes Designated by ACI: This option is
customized routing for ACI traffic in the manner
designated by ACI, and it requires that special
customized routing programming be provided by Pacific
pursuant to ACI's instructions. This option will
include all of the features listed in Options A and B.
However, with this Option, ACI may direct all LSNE-
originated traffic on a dialed NPA-NXX basis to a
trunk port other than the standard used for Pacific's
routing. In this configuration, ACI obtains one or
more line ports and receives a telephone number and
directory listing, switching capacity, switch features,
including deployed AIN supporting capabilities, and
transport, that will permit the completion of multiple-
switch Local Calls, calls to either operator or
directory assistance services, or both, E911 calls,
intraLATA toll calls, and Switched Access calls. In
this configuration, intra-switch calls will be provided
through Pacific's switch. Inter-switch calls will be
provided from either shared or designated common or
dedicated transport facilities. ACI will be solely
responsible for design and engineering of any dedicated
transport under this option. Pacific will be solely
responsible for design and engineering of any Pacific-
provided shared or common transport used under this
option. Dedicated transport may be purchased from
Pacific or ACI may provide its own.
1.1.4 Forecasts
1.1.4.1 For the first six months after ACI's first order for
LSNE, ACI shall provide to Pacific forecasts of the
number of such LSNE arrangements at a LATA level.
Thereafter, ACI shall make a good faith effort to
provide such forecasts to Pacific at a wire center
level. ACI shall provide such forecasts to Pacific
on a semi-annual basis.
1.1.5 Implementation Schedule
1.1.5.1 Subject to technical feasibility and order interval
requirements, Pacific will make Option A available on
the date Pacific makes Option A available to another
ACI or upon a date thereafter mutually agreed by the
Parties. Pacific will deploy Option A within 45 days
after ACI's order for a particular switch, provided
that ACI places orders for no more than fifty (50)
switches for Option A in any thirty day period.
-4-
1.1.5.2 Subject to technical feasibility and order interval
requirements, Pacific will make Option B available on
the date Pacific makes Option B available to another
ACI or upon a date thereafter mutually agreed by the
Parties. Deployment of Option B will be on a project
specific basis as mutually agreed by the Parties.
1.1.5.3 Option C: The Parties will confer in an effort to
define ACI's custom routing requirements and find a
solution endorsed by the switch suppliers, which can
be implemented by Pacific to provide the customized
routing configurations specified by ACI within a
mutually agreed time frame. Deployment will be on a
project-specific basis as mutually agreed by the
Parties. In the event the Parties are unable to agree
on a solution within 45 days of ACI's initial request
for Option C, the Parties shall submit any dispute to
Alternative Dispute Resolution as set forth in the
Agreement.
1.2 Tandem Switching
1.2.1 General Description and Specifications of the Unbundled
Element: Pacific will provide, subject to the terms and
conditions specified herein, the following unbundled tandem
switching:
1.2.1.1 Standard Tandem Switching: Tandem switching allows
use of the tandem switch itself for the transmission of
calls between two switches connected to that tandem,
without any customized routing. Pacific's unbundled
tandem switching will permit access to the tandem
switch to originate a call to, or terminate a call
from, a ACI to a Pacific end office, another LEC,
Wireless Service Provider, or another switch, using
the normal routing established in Pacific's tandem.
1.2.2 Forecasts
1.2.2.1 For the first six months after ACI's first order for
Tandem Switching, ACI shall provide to Pacific
forecasts of the number of such Tandem Switching
arrangements at a LATA level. Thereafter, ACI shall
make a good faith effort to provide such forecasts to
Pacific at a wire center level. ACI shall provide such
forecasts to Pacific on a semi-annual basis.
1.2.3 Implementation Schedule
1.2.3.1 Standard Tandem Switching as described herein will be
available on the date it is made available to another
ACI or upon a date thereafter mutually agreed by the
Parties.
1.2.4 Tandem switching rates are as specified in the Price Sheet.
2 UNBUNDLED INTEROFFICE TRANSMISSION FACILITIES (TRANSPORT)
2.1 General Description and Specifications of the Unbundled Element
Transport: Pacific will make available, subject to the terms and
conditions specified herein, the following unbundled transport
facilities:
2.1.1 Entrance Facilities: Pacific will make available the
following entrance facilities, pursuant to the charges set
forth in the A Price Sheet, upon request of ACI:
2.1.1.1 Connections between Pacific's Wire Center that serves
a ACI Wire Center and the ACI Network.
2.1.1.2 Connections between Pacific's serving wire center and
the point of presence of ACI's IXC switch.
-5-
2.1.2 Dedicated Transport: Is an interoffice transmission path
between ACI designated locations. Such locations may
include Pacific central offices or other equipment
locations, ACI network components, other carrier network
components or customer premises. Digital Cross-Connect
System (DCS) functionality is available as an option which
can be used in connection with Dedicated Transport. Pacific
will make available the following dedicated connections,
upon request of ACI:
2.1.2.1 Connections between Pacific Wire Centers;
2.1.2.2 Connections between a Pacific central office and a
Pacific EISCC to a ACI collocation space located in a
distant Pacific Wire Center.
2.1.3 Common Transport: Common transport will be available
between a subtending end office and Pacific's Tandem Switch.
2.1.4 Shared Interoffice Transport: Shared transport will only
be available where ACI purchases LSNE. Shared transport
provides call completion from a Pacific end office where
LSNE is purchased and the terminating Pacific end office
or POI where the call leaves Pacific's network.
2.1.4.1 Use of the tandem is included in the Shared
Interoffice Transport charges set forth in the Price
Sheet.
2.2 Form of Access
2.2.1 Entrance Facilities: ACI may order Entrance Facilities
from EISCC, USCC, unbundled Switch Trunk Ports, or Dedicated
Transport.
2.2.2 Dedicated Transport: ACI may order dedicated transport
from the EISCC, USCC, unbundled Switch Trunk Ports, or
Entrance Facilities.
2.2.3 Common Transport: Access to common transport will be
available through interconnection at the access tandem.
2.2.4 Shared Interoffice Transport: Access to shared transport
will only be available where ACI purchases LSNE. The
Parties acknowledge that there is no physical shared
transport to unbundle between Pacific's End Office Switches
and Pacific's end offices and tandem switches, and ACI's
interest is in the shared use of transport between Pacific's
switches and the associated underlying performance
characteristics. Pacific will make available to ACI shared
transport as currently implemented within Pacific's
interoffice network. Pacific will engineer, provision and
maintain such shared interoffice transport facilities and
equipment under existing methods and procedures.
2.2.5 Use of DCS
Pacific will make available the use of unbundled DCS
equipment, in the same manner as it is available to all
IECs. When unbundled DCS is provided with unbundled
transport as a combination, it shall be available on the
date Pacific makes it available to another ACI upon a date
thereafter mutually agreed by the Parties.
2.2.6 ACI may connect Links at Pacific's MDF to unbundled
transport through multiplexing, e.g., D4 channel bank, DCS
or Unbundled Services Cross Connect (USCC).
2.3 General Terms and Conditions
2.3.1 For dedicated transport, Pacific will provide transport
unbundled from switching and other services. Such
transport services will allow ACI to send individual or
multiplexed switched and dedicated services between
Pacific's Wire Centers.
-6-
2.3.2 Dedicated transport will be available with the following
functionality or optional services:
2.3.2.1 Protection and restoration of equipment and interfaces
at parity with levels Pacific maintains for its own
transport facilities;
2.3.2.2 Compliance with Bellcore and industry standards to the
extent implemented in Pacific's transport network;
2.3.2.3 Redundant power supply or battery back-up to the
extent implemented in Pacific's transport network;
2.3.2.4 Provisioning and maintenance performed to the same
extent such provisioning and maintenance is performed
on Pacific's own transport network.
2.3.3 Where deployed, Pacific will make available interoffice
transport services capable of interfacing on copper,
coaxial cable, and optical fiber facilities. Consistent
with current bundled offerings, the interoffice transport
services will be capable of handling transmission rates
ranging from voice grade up through Optical Carrier
("OC")-48.
2.3.4 Transmission Levels: Where deployed, Pacific will make
dedicated transport available at the following speeds:
DS0, DS1, DS3, and commercially available Optical Carrier
levels (e.g., OC-3/12/48/n).
2.4 Forecasts
2.4.1 For the first six months after ACI's first order for
Unbundled Transport, ACI shall provide to Pacific
forecasts of the number of such Unbundled Transport
arrangements at a LATA level. Thereafter, ACI shall
make a good faith effort to provide such forecasts to
Pacific at a wire center level. ACI shall provide such
forecasts to Pacific on a semi-annual basis.
2.5 Implementation Schedule: Unbundled transport will be available on
the date Pacific makes it available to another ACI or upon a date
thereafter mutually agreed by the Parties, except that unbundled
transport combined with LSNE will be available simultaneously with
the availability of the particular LSNE Option pursuant to the LSNE
implementation schedule specified in this Attachment.
2.6 Rates: Rates for transport are specified in the Price Sheet
-7-
3. The following compensation terms shall apply in all cases where ACI
purchases Pacific's LSNE. Unless otherwise stated, all charges are as
specified in the Price Sheet.
3.1. For Local intra-switch calls where ACI has purchased Pacific's LSNE,
the Parties agree to impose no call termination charges on each
other. Where the call is:
3.1.1. Originated by ACI's end user customer and completed to a
Pacific customer:
3.1.1.1. For use of the local switch
- Local Switching Capacity charge at the
originating office.
3.1.2. Originated by ACI's end user customer and completed to the
customer of a third party carrier (not affiliated with ACI)
using Pacific's LSNE:
3.1.2.1. For use of the local switch
- Local Switching Capacity charge at the
originating office.
3.1.3. Originated by ACI's end user customer and completed to
another of ACI's end user customers using Pacific's LSNE:
3.1.3.1. For use of the local switch
- Local Switching Capacity charge at the
originating office.
3.1.4. Originated by a Pacific customer and terminated to ACI's
LSNE:
- No Local Switching Capacity charge will apply.
3.1.5. Originated by the customer of a third party carrier (not
affiliated with ACI) using Pacific's LSNE and terminated to
ACI's LSNE:
- No Local Switching Capacity charge will apply to ACI.
- The Local Switching Capacity charge on the originating
end will be imposed on the third-party carrier.
3.2. For Local inter-switch calls where ACI has purchased Pacific's LSNE,
the Parties agree to impose no call termination charges on each
other. Unless otherwise specified, Pacific's charges will apply to
ACI as described below where the call is:
3.2.1. Originated by ACI's end-user customer and completed to a
Pacific end user:
3.2.1.1. For use of the local switch
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge will apply
when ACI uses Pacific's transport.
3.2.2. Originated by ACI's end-user customer and completed to the
LSNE of a third party carrier (not affiliated with ACI):
3.2.2.1. For use of the local switch
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge will apply
when ACI uses Pacific's transport.
3.2.3. Originated by ACI's end-user customer and completed to the
interconnected network of a third party carrier (not
affiliated with ACI):
3.2.3.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge will apply
when ACI uses Pacific's transport, and
mileage shall be measured between the
originating office and the POI with the
third party's network.
3.2.3.2. For call termination:
- Tandem Transit Switching rate
- Local Switching Capacity charge at the
terminating office.
3.2.4. Originated by ACI's end-user customer and completed to
ACI's LSNE:
3.2.4.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge will apply
when ACI uses Pacific's transport.
- Local Switching Capacity charge at the
terminating office.
3.2.5. Originated by a Pacific end-user customer and terminated to
ACI's LSNE:
3.2.5.1. For use of the local switch:
- Local Switching Capacity Charge at the
terminating office.
3.2.6. Originated by a customer of a third-party carrier (not
affiliated with ACI) using Pacific's LSNE and terminated to
ACI's LSNE:
3.2.6.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
3.2.7. Originated by an end-user customer on the interconnected
network of a third-party carrier (not affiliated with ACI)
and terminated to ACI's LSNE:
9
3.2.7.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- A mileage-based transport charge will apply
when ACI uses Pacific's transport, and
mileage shall be measured between the POI
with the third party's network and the
terminating office.
3.2.7.2. For call termination:
- ACI charges to Pacific Pacific's Local
Switching Capacity charge at the
terminating office.
3.3. For intraLATA toll calls where ACI has purchased Pacific's LSNE the
charges which follow shall apply. All references to "NIC", "Local
Switching", "Tandem Transit Rate", RIC", and "ACI" shall refer to
Pacific's intrastate or interstate switched access rates as
appropriate :
3.3.1. Originated by ACI's end-user customer and completed to a
Pacific end user customer:
3.3.1.1. For use of the local switch:
- Local Switching Capacity charge at the originating
office.
- A mileage-based transport charge between the two
offices will apply when ACI uses Pacific's transport.
3.3.1.2. Switched Access charges, per Pacific's Schedule
C.P.U.C. Xxxxxx Xx. 000-X ("Switched Access
Charges"), shall apply as follows:
- NIC
3.3.1.3. For call termination at the terminating office,
Switched Access Charges shall apply as follows:
- Local Switching
- NIC
3.3.2. Originated by ACI's end-user customer and completed to the
customer of a third-party carrier (not affiliated with ACI)
using Pacific's LSNE in a distant end office:
3.3.2.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge between the
two offices will apply when ACI uses
Pacific's transport.
- NIC at the originating office
3.3.2.2. For call termination:
10
- Local Switching Capacity at the terminating
office per the Price Sheet.
3.3.3. Originated by ACI's end-user customer and completed to the
network of third-party carrier (not affiliated with ACI)
interconnected with Pacific's network:
3.3.3.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge will apply
when ACI uses Pacific's transport, and
mileage shall be measured between the
originating office and the POI with the third
party's network.
- NIC at the originating office
- Tandem Transit rate
3.3.3.2. For call termination:
- Local Switching
- NIC
- Tandem Switching (if charged by the third
party)
3.3.4. Originated by ACI's end-user customer and completed to
another of ACI's customers being served through Pacific's
LSNE in a distant office:
3.3.4.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- A mileage-based transport charge between the
two offices will apply when ACI uses
Pacific's transport.
- NIC at the originating office
- Local Switching Capacity charge at the
terminating office.
- NIC at the terminating office
3.3.5. Originated by a Pacific customer and terminated to ACI's
end-user customer.
3.3.5.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- NIC at the terminating office
3.3.5.2. For call termination ACI will charge to Pacific
Pacific's Switched Access Charges at the
terminating office:
- Local Switching
11
- NIC
3.3.6. Originated by the customer of a third-party carrier (not
affiliated with ACI) using Pacific's LSNE in a distant end
office and terminated to ACI's LSNE:
3.3.6.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- NIC at the terminating office
3.3.6.2. For call termination:
- ACI will charge to Pacific Pacific's Local
Switching Capacity charge per Appendix A
Price Sheet
3.3.7. Originated by a customer on the network of a third-party
carrier (not affiliated with ACI) interconnected with
Pacific's network and terminated to ACI's LSNE.
3.3.7.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- NIC at the terminating office
- A mileage-based transport charge will apply
when ACI uses Pacific's transport, and
mileage shall be measured between the POI
with the third party and the terminating
office.
3.3.7.2. For call termination ACI will charge to Pacific
Pacific's Switched Access charges:
- Local Switching
- NIC
3.4. For intrastate Switched Access calls where ACI is using Pacific's
LSNE for calls originated from or terminated to an IXC for
completion:
3.4.1. For calls originated from ACI's end-user customer to ACI's
own IXC switch (or that of an affiliate) for completion:
3.4.1.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- NIC at the originating office
- Pacific will charge ACI's IXC affiliate
appropriate Switched Access elements.
3.4.2. For calls originated from ACI's end-user customer to an
IXC's switch not affiliated with ACI.
12
3.4.2.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- NIC at the originating office
- Pacific and ACI shall charge the IXC for
originating Switched Access on a Meet Point
basis per the Agreement.
3.4.3. For calls terminating to ACI's end-user customer from ACI's
own IXC switch (or that of an affiliate) for completion.
3.4.3.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- NIC at the terminating office
- Pacific shall charge ACI's IXC (affiliate)
appropriate Switched Access elements
3.4.4. For calls terminating to ACI's end-user customer from an
IXC switch not affiliated with ACI.
3.4.4.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- NIC at the terminating office
- Pacific and ACI shall charge the IXC
terminating Switched Access on a Meet Point
basis per the Agreement
3.4.5. For interstate Switched Access calls where ACI is using
Pacific's LSNE for calls originated from or terminated to
an IXC for completion:
3.4.5.1. For calls originated from ACI's end-user customer
to ACI's own IXC switch (or that of an affiliate)
for completion.
3.4.5.1.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
- RIC and CCLC at the originating office.
- Pacific shall charge ACI's IXC (affiliate)
appropriate Switched Access elements.
3.4.6. For calls originated from ACI's end-user customer to an
IXC's switch not affiliated with ACI.
3.4.6.1. For use of the local switch:
- Local Switching Capacity charge at the
originating office.
13
- RIC and CCLC at the originating office
- Pacific and ACI shall charge the IXC for
originating Switched Access on a Meet Point
basis per the Agreement.
3.4.7. For calls terminating to ACI's end-user customer from ACI's
own IXC switch (or that of an affiliate) for completion.
3.4.7.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- RIC and CCLC at the terminating office
- Pacific shall charge ACI's IXC (affiliate)
appropriate Switched Access elements.
3.4.8. For calls terminating to ACI's end-user customer from an
IXC's switch not affiliated with ACI.
3.4.8.1. For use of the local switch:
- Local Switching Capacity charge at the
terminating office.
- RIC and CCLC at the terminating office
- Pacific and ACI shall charge the IXC for
terminating Switched Access on a Meet Point
basis per the Agreement.
14
4. COMPENSATION FOR CALL TERMINATION
4.1. In all cases, resale lines (whether purchased by ACI or a third
party) in Pacific's switches will be treated in the same manner as
Pacific's end user customers for the purposes of call termination
charges.
4.2. For calls that originate from or terminate to a ACI Local Switching
Network Element ("LSNE"), bound for or terminated from a third party
LEC, the Parties agree that Pacific shall make arrangements directly
with that third party for any compensation owed in connection with
such calls on ACI's behalf.
4.3. Pacific agrees to xxxx any facilities-based third party referred to
in Section 3.2, above, unless, after thirty (30) days' notice in
writing to Pacific, ACI requests otherwise. To compensate Pacific
for this service, ACI agrees to pay $ .005 (one-half cent) per
message.
4.4. For calls that originate from a facilities-based third party and
terminate to a ACI LSNE, Pacific will compensate ACI on behalf of
that third party. For calls that terminate to a facilities-based
third party from a ACI LSNE, Pacific has agreed to charge ACI as if
the call terminated in Pacific's network, using Pacific's rates as
described below. In the event ACI elects not to use Pacific's
billing service described in Section 3.4, above, ACI shall deal
directly with third parties regarding compensation for call
termination.
PRICE SHEET
SERVICE ORDER CONNECT DISCONNECT
MONTHLY -------------------------- -------------------------- --------------------------
NETWORK ELEMENTS RECURRING INITIAL ADDITIONAL INITIAL ADDITIONAL INITIAL ADDITIONAL
-------------------- ---------- ----------- ------------- ----------- ------------- ----------- -------------
SIGNALING SYSTEM 0
(XX0)
XXX Xxxx XXX Xxxxxx 000
XX0 Link FCC Tariff 128
Link Mileage FCC Tariff 128
800 Database FCC Tariff 128
LIDB Query FCC Tariff 128
Transit Signalling TBD
OPERATOR SERVICES
Directory Assistance
Per Call $ 0.38 X/X X/X X/X X/X X/X X/X
Operator Services
per Work Sec $ 0.02967 X/X X/X X/X X/X X/X X/X
COLLOCATION
EISCC
Basic $ 1.17 $36.57 $7.31 $120.22 $94.70 $79.59 $79.59
DS-0 $ 17.52 $36.57 $7.31 $141.84 $116.32 $83.33 $83.33
DS-1 $ 17.96 $36.57 $7.31 $193.24 $167.72 $89.62 $89.62
DS-3 $ 88.80 $36.57 $7.31 $189.54 $164.02 $88.29 $88.29
ENTRANCE FACILITIES
2-Wire Voice $ 59.95 $54.40 $54.40 $161.52 $161.52 $94.63 $94.63
4-Wire Voice XXX XXX XXX XXX XXX XXX TBD
DS-1 $ 98.60 $33.79 $33.79 346.84 $346.84 $215.34 $215.34
DS-3 w/ equip $ 1,068.65 $54.39 $54.39 $411.06 $411.06 $141.95 $141.95
DS-3 w/o equip $ 395.91 $54.39 $54.39 $396.85 $396.85 $141.95 $141.95
CHANGE ORDER
--------------------------------
NETWORK ELEMENTS INITIAL ADDITIONAL
-------------------- ------------- --------------
SIGNALING SYSTEM 0
(XX0)
XXX Xxxx
XX0 Link
Link Mileage
800 Database
LIDB Query
Transit Signalling
OPERATOR SERVICES
Directory Assistance
Per Call N/A N/A
Operator Services
per Work Sec N/A N/A
COLLOCATION
EISCC
Basic $0.00 $0.00
DS-0 $0.00 $0.00
DS-1 $0.00 $0.00
DS-3 $0.00 $0.00
ENTRANCE FACILITIES
2-Wire Voice $21.51 $21.51
4-Wire Voice XXX XXX
DS-1 $0.00 $0.00
DS-3 w/ equip $0.00 $0.00
DS-3 w/o equip $0.00 $0.00
15
PRICE SHEET
SERVICE ORDER CONNECT DISCONNECT
MONTHLY -------------------------- -------------------------- ---------------------------
NETWORK ELEMENTS RECURRING INITIAL ADDITIONAL INITIAL ADDITIONAL INITIAL ADDITIONAL
-------------------- ---------- ----------- ------------- ----------- ------------- ----------- --------------
LOCAL SWITCHING
CAPABILITY
PORTS
2-Wire Port $3.49 $45.87 $6.80 $91.49 $46.38 $64.15 $7.31
Coin Port $3.58 $45.87 $6.80 $91.49 $46.38 $64.15 $7.31
Centrex Port $6.94 XXX XXX XXX XXX XXX XXX
Centrex System N/A $0.00 N/A $54.38 N/A $27.18 $27.18
Establishment
ISDN Port $16.76 XXX XXX XXX XXX XXX XXX
DID Port $6.08 XXX XXX XXX XXX XXX XXX
DID Number Block $1.47 N/A N/A $15.44 $15.44 $4.38 $4.38
Hunting-Business $0.30 $4.84 $4.84 $1.37 $1.37 $2.58 $0.74
DS-1 Line Port XXX XXX XXX XXX XXX XXX TBD
VERTICAL FEATURES
(WEIGHTED AVG)
Call Forwarding $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Variable
Busy Call Forwarding $0.83 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Delayed Call
Forwarding $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Call Waiting $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Three Way Calling $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Call Screen $0.86 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Message Waiting
Indicator $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Repeat Dialing $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Call Return $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Call Forwarding
Busy/Delay $0.84 $0.82 $0.00 $1.37 $1.37 $1.46 $0.74
Remote Call
Forwarding
(Weighted Avg) $1.76 $10.54 $2.11 $3.44 $3.44 $6.09 $6.09
Other Vertical
Features XXX XXX XXX XXX XXX XXX TBD
BASIC SWITCHING
FUNCTIONS
Interoffice -
Originating
Setup per Attempt $0.006863
MOU $0.000875
Interoffice -
Terminating
Setup per Call $0.007006
MOU $0.000900
Intraoffice
Setup per Call $0.016156
MOU $0.000900
Tandem Switching
Setup per Call $0.002943
MOU $0.000964
INTEROFFICE
TRANSMISSION
TRUNK PORT
TERMINATION
End Office Dedicated $18.01 $47.87 TBD $277.45 TBD $126.17 $2.04
DS-1 Port
Tandem Dedicated $18.01 XXX XXX XXX XXX XXX XXX
DS-1 Port
CLC Switched
Service
Establishment
1AESS N/A XXX XXX XXX XXX XXX XXX
5ESS N/A XXX XXX XXX XXX XXX XXX
DMS100 N/A XXX XXX XXX XXX XXX XXX
CHANGE ORDER
-------------------------------
NETWORK ELEMENTS INITIAL ADDITIONAL
-------------------- ------------- ---------------
LOCAL SWITCHING
CAPABILITY
PORTS
2-Wire Port $124.12 $52.23
Coin Port $124.12 $52.23
Centrex Port XXX XXX
Centrex System $41.71 $41.71
Establishment
ISDN Port XXX XXX
DID Port XXX XXX
DID Number Block $6.97 $6.97
Hunting-Business $10.86 $2.78
DS-1 Line Port XXX XXX
VERTICAL FEATURES
(WEIGHTED AVG)
Call Forwarding $8.15 $2.78
Variable
Busy Call Forwarding $8.15 $2.78
Delayed Call
Forwarding $8.15 $2.78
Call Waiting $8.15 $2.78
Three Way Calling $8.15 $2.78
Call Screen $8.15 $2.78
Message Waiting $8.15 $2.78
Indicator
Repeat Dialing $8.15 $2.78
Call Return $8.15 $2.78
Call Forwarding $8.15 $2.78
Busy/Delay
Remote Call $9.24 $9.24
Forwarding
(Weighted Avg)
Other Vertical XXX XXX
Features
BASIC SWITCHING
FUNCTIONS
Interoffice -
Originating
Setup per Attempt
MOU
Interoffice -
Terminating
Setup per Call
MOU
Intraoffice
Setup per Call
MOU
Tandem Switching
Setup per Call
MOU
INTEROFFICE
TRANSMISSION
TRUNK PORT
TERMINATION
End Office Dedicated $288.29 $4.67
DS-1 Port
Tandem Dedicated XXX XXX
DS-1 Port
CLC Switched
Service
Establishment
1AESS XXX XXX
5ESS XXX XXX
DMS100 XXX XXX
16
NET
SERVICE ORDER CONNECT DISCONNECT
MONTHLY -------------------------- -------------------------- ---------------------------
NETWORK ELEMENTS RECURRING INITIAL ADDITIONAL INITIAL ADDITIONAL INITIAL ADDITIONAL
-------------------- ---------- ----------- ------------- ----------- ------------- ----------- --------------
COMMON TRANSPORT
Zone 1
Fixed Mileage $0.000472 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000015
Zone 2
Fixed Mileage $0.000472 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000019
Zone 3
Fixed Mileage $0.000479 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000020
Zone 4
Fixed Mileage $0.000506 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000024
DEDICATED TRANSPORT
VOICE GRADE
DEDICATED TRANSPORT
Zone 1
Fixed Mileage $2.75 XXX XXX XXX XXX XXX XXX
Variable Mileage $0.14
Zone 2
Fixed Mileage $2.76 XXX XXX XXX XXX XXX XXX
Variable Mileage $0.16
Zone 3
Fixed Mileage $2.81 XXX XXX XXX XXX XXX XXX
Variable Mileage $0.17
Zone 4
Fixed Mileage $3.05 XXX XXX XXX XXX XXX XXX
Variable Mileage $0.22
DS-1 DEDICATED
TRANSPORT
Zone 1
Fixed Mileage $28.00 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $1.22
Zone 2
Fixed Mileage $28.01 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $1.54
Zone 3
Fixed Mileage $28.48 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $1.69
Zone 4
Fixed Mileage $30.53 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $2.03
DS-3 DEDICATED
TRANSPORT
Zone 1
Fixed Mileage $300.47 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $21.99
Zone 2
Fixed Mileage $302.56 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $30.06
Zone 3
Fixed Mileage $308.17 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $34.22
Zone 4
Fixed Mileage $357.83 $47.87 TBD $393.97 TBD $234.55 $0.20
Variable Mileage $41.54
CHANGE ORDER
----------------------------
NETWORK ELEMENTS INITIAL ADDITIONAL
-------------------- ----------- --------------
COMMON TRANSPORT
Zone 1
Fixed Mileage N/A N/A
Variable Mileage
Zone 2
Fixed Mileage N/A N/A
Variable Mileage
Zone 3
Fixed Mileage N/A N/A
Variable Mileage
Zone 4
Fixed Mileage N/A N/A
Variable Mileage
DEDICATED TRANSPORT
VOICE GRADE
DEDICATED TRANSPORT
Zone 1
Fixed Mileage XXX XXX
Variable Mileage
Zone 2
Fixed Mileage XXX XXX
Variable Mileage
Zone 3
Fixed Mileage XXX XXX
Variable Mileage
Zone 4
Fixed Mileage XXX XXX
Variable Mileage
DS-1 DEDICATED
TRANSPORT
Zone 1
Fixed Mileage $448.66 $1.23
Variable Mileage
Zone 2
Fixed Mileage $448.66 $1.23
Variable Mileage
Zone 3
Fixed Mileage $448.66 $1.23
Variable Mileage
Zone 4
Fixed Mileage $448.66 $1.23
Variable Mileage
DS-3 DEDICATED
TRANSPORT
Zone 1
Fixed Mileage $448.66 $1.23
Variable Mileage
Zone 2
Fixed Mileage $448.66 $1.23
Variable Mileage
Zone 3
Fixed Mileage $448.66 $1.23
Variable Mileage
Zone 4
Fixed Mileage $448.66 $1.23
Variable Mileage
17
SERVICE ORDER CONNECT DISCONNECT
MONTHLY -------------------------- -------------------------- ---------------------------
NETWORK ELEMENTS RECURRING INITIAL ADDITIONAL INITIAL ADDITIONAL INITIAL ADDITIONAL
-------------------- ---------- ----------- ------------- ----------- ------------- ----------- --------------
SHARED TRANSPORT
Zone 1
Fixed Mileage $0.000883 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000015
Zone 2
Fixed Mileage $0.000883 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000019
Zone 3
Fixed Mileage $0.000890 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000020
Zone 4
Fixed Mileage $0.000922 X/X X/X X/X X/X X/X X/X
Variable Mileage $0.000024
With Option C LSNE ICB
MULTIPLEXING
DS-0/DS-1 MUX $235.71 $47.87 N/A $453.20 N/A $226.44 $226.44
DS-1/DS-3 MUX $260.30 $47.87 N/A $466.59 N/A $228.47 $228.47
DCS XXX XXX XXX XXX XXX XXX TBD
USCC $20.95 XXX XXX XXX XXX XXX XXX
CHANGE ORDER
--------------------------------
NETWORK ELEMENTS INITIAL ADDITIONAL
-------------------- ------------- ----------------
SHARED TRANSPORT
Zone 1
Fixed Mileage N/A N/A
Variable Mileage
Zone 2
Fixed Mileage N/A N/A
Variable Mileage
Zone 3
Fixed Mileage N/A N/A
Variable Mileage
Zone 4
Fixed Mileage N/A N/A
Variable Mileage
With Option C LSNE
MULTIPLEXING
DS-0/DS-1 MUX $0.00 $0.00
DS-1/DS-3 MUX $0.00 $0.00
DCS XXX XXX
USCC XXX XXX
18
