Common use of Disposal of Transmitted Items Clause in Contracts

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian Bank that we have received the image of an item, you agree to prominently xxxx the item as “Electronically Presented” or “VOID” and to maintain the item for 60 business days. You agree to properly dispose of the item after 60 business days to ensure that it is not represented for payment. And, you agree never to represent the item. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, to the Bank as requested to aid in the clearing and collection process, to resolve claims by third parties with respect to any item, or for Bank’s audit purposes. Errors in Transmission. By using the Services, you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and Indemnification. You warrant to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present the original item, • You are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian Bank that we have received the an image of an itemthat you have transmitted, you agree to prominently xxxx retain the item as “Electronically Presented” or “VOID” and to maintain check for at least 30 calendar days from the item for 60 business days. You agree to properly dispose date of the item after 60 business days to ensure that it is not represented for paymentimage transmission. AndAfter 30 days, you agree never to represent destroy the itemcheck that you transmitted as an image, mark it “VOID”, or otherwise render it incapable of further transmission, deposit, or presentment. You will During the time the retained check is available, you agree to promptly provide any retained itemit to us upon request. Deposit Limits. We may establish limits on the dollar amount and/or number of items or deposits from time to time. If you attempt to initiate a deposit in excess of these limits, or we may reject your deposit. If we permit you to make a sufficient copy deposit in excess of the front and back of the itemthese limits, such deposit will still be subject to the Bank as requested terms of this Addendum, and we will not be obligated to aid in allow such a deposit at other times. The current daily dollar limit is $2,500.00 per business day. In addition, the clearing and collection process, to resolve claims by third parties with respect to current monthly dollar limit is $5,000.00 per any item, or for Bank’s audit purposescalendar month. The current daily item limit is 10 items. The current monthly item limit is 20 items. Errors in Transmission. By using the Services, Mobile Deposit Service you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears We bear no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and IndemnificationIndemnification for the Mobile Deposit Service. You warrant to The Cecilian Bank us that: • You (a) you will only transmit eligible items, • Images will meet the image quality standards, • You ; (b) you will not transmit duplicate items, • You ; (c) you will not re-deposit or re-present the original item; (d) all information you provide to us is accurate and true; (e) you will comply with this Agreement and all applicable rules, • You laws and regulations; and (f) you are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • . You agree to indemnify and hold us harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You Furthermore, you agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Mobile Deposit Service in your possession and your records relating to such items and transmissions.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian the Bank that we have received the image of an item, you agree to prominently xxxx the item as “Electronically Presented” or “VOID” and to maintain the item for 60 business days”. You agree to properly dispose securely store original checks and destroy checks by burning or shredding after a reasonable amount of the item after time, not to exceed 60 business days from date of deposit to ensure that it is not represented re-presented for payment. And, you agree never to represent re-present the item. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, to the Bank as requested to aid in the clearing and collection process, to resolve claims by third parties with respect to any item, or for the Bank’s audit purposes. Deposit Limits. We reserve the right to impose limits on the amount(s) of deposits that you transmit using Mobile Deposit and to modify such limits from time to time. If you attempt to initiate a deposit in excess of these limits, we may reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject to the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. Deposit limits are subject to change at any time with our discretion. Daily and per item dollar limits may vary and are subject to change at the discretion of the Bank. Fees. Business Mobile Banking services are provided complimentary as an add-on feature for account holders; the Bank has the right to charge for possible business banking services in the future. You will be provided a 30 day notice of such fees. Errors. You agree to notify the Bank of any suspected errors regarding items deposited through Mobile Deposit right away, and in no event later than 60 days after the applicable Bank account statement is sent. Unless you notify the Bank within 60 days, such statement regarding all deposits made through Mobile Deposit shall be deemed correct, and you are prohibited from bringing a claim against the Bank for such alleged error. Errors in Transmission. By using the ServicesMobile Deposit, you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and Indemnification. You warrant to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present the original item, • You are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian the Bank that we have received the image of an item, you agree to prominently xxxx mark the item as “"Electronically Presented” " or “"VOID” " and to maintain the item for 60 business days. You agree to properly dispose of the item after 60 business 14 calendar days to ensure that it is not represented re-presented for payment. And, you agree never to represent re-present the item. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, to the Bank as requested to aid in the clearing and collection process, to resolve claims by third parties with respect to any item, or for the Bank’s 's audit purposes. Deposit Limits. We reserve the right to impose limits on the amount(s) of deposits that you transmit using the Mobile Deposit Services and to modify such limits from time to time. If you attempt to initiate a deposit in excess of these limits, we may reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject to the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. The current per item and daily dollar limit is $2,000.00. Deposit limits are subject to change at any time with our discretion. Daily and per item dollar limits may vary and are subject to change at the discretion of the Bank. Errors. You agree to notify the Bank of any suspected errors regarding items deposited through the Mobile Deposit Services right away, and in no event later than 60 days after the applicable Bank account statement is sent. Unless you notify the Bank within 60 days, such statement regarding all deposits made through the Mobile Deposit Services shall be deemed correct, and you are prohibited from bringing a claim against the Bank for such alleged error. Errors in Transmission. By using the Services, Mobile Deposit Services you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and Indemnification. You warrant to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present the original item, • You are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian the Bank that we have received the image of an item, you agree to prominently xxxx the item as “Electronically Presented” or “VOID” and to maintain the item for 60 business days”. You agree to properly dispose securely store original checks and destroy checks by burning or shredding after a reasonable amount of the item after time, not to exceed 60 business days from date of deposit to ensure that it is not represented re-presented for payment. And, you agree never to represent re-present the item. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, to the Bank as requested to aid in the clearing and collection process, to resolve claims by third parties with respect to any item, or for the Bank’s audit purposes. Deposit Limits. We reserve the right to impose limits on the amount(s) of deposits that you transmit using Mobile Deposit and to modify such limits from time to time. If you attempt to initiate a deposit in excess of these limits, we m ay reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject t o the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. Deposit limits are s ubject to change at any time with our discretion. Daily and per item dollar limits may vary and are subject to change a t the discretion of the Bank. Fees. Business Mobile Banking services are provided complimentary as an add-on feature for account holders; the Bank has the right to charge for possible business banking services in the future. You will be provided a 30 day notice of such fees. Errors. You agree to notify the Bank of any suspected errors regarding items deposited through Mobile Deposit right away, and in no event later than 60 days after the applicable Bank account statement is sent. Unless you notify the Bank within 60 days, such statement regarding all deposits made through Mobile Deposit shall be deemed correct, and you are prohibited from bringing a claim against the Bank for such alleged error. Errors in Transmission. By using the ServicesMobile Deposit, you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and Indemnification. You warrant to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present the original item, • You are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian the Bank that we have received the image of an item, you agree to prominently xxxx the item as “"Electronically Presented” " or “"VOID” " and to maintain the item for 60 business days. You agree to properly dispose of the item after 60 business 14 calendar days to ensure that it is not represented re-presented for payment. And, you agree never to represent re-present the item. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, to the Bank as requested to aid in the clearing cle aring and collection process, to resolve claims by third parties with respect to any item, or for the Bank’s 's audit purposes. Deposit Limits. We reserve the right to impose limits on the amount(s) of deposits that you transmit using the Deposit Services and to modify such limits from time to time. If you attempt to initiate a deposit in excess of these limits, we may reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject to the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. The current per item and daily dollar limit is $5,000.00. Deposit limits are subject to change at any time with our discretion, Daily and per item dollar limits may vary and ar e subject to change at the discretion of the Bank. Errors. You agree to notify the Bank of any suspected errors regarding items deposited through the Deposit Services right away, and in no event later than 60 days after the applicable the Bank account statement is sent. Unles s you notify the Bank within 60 days, such statement regarding all deposits made through the Deposit Services shall be deemed correct, and you are prohibited from bringing a claim against the Bank for such alleged error. Errors in Transmission. By using the Services, Deposit Services you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and Indemnification. You warrant to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present the original item, • You are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.,

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian Bank IIB that we have received the image of an item, you agree to prominently xxxx the item as “Electronically Presented” or “"VOID” and to maintain the item for 60 business days. ." You agree to xxxx in checks that you transmit using the Service for thirty (30) calendar days from the date of image transmission and then properly dispose of the item after 60 business days to ensure that it is they are not represented for payment. AndYou agree that you will employ commercially reasonable methods to safeguard any checks until they are destroyed. During the time the retained checks are available, you agree never to represent the item. You will promptly provide any retained item, or a sufficient copy of the front and back of the item, them to the Bank as IIB if requested in order to aid in the clearing and collection process, to process or resolve claims by third parties with respect to any item, or for Bank’s audit purposes. Errors in Transmission. By using the Services, you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all ERRORS – Any remote deposits made through the Service shall will be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and Indemnificationreflected on your monthly account statement. You warrant are required to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet notify IIB of any error relating to images transmitted using the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present Services by no later than sixty (60) days after you receive the original item, • monthly periodic statement that includes any transaction alleged as erroneous. You are not aware of responsible for any factor which errors that you fail to bring to our attention within such time period. If you believe you may impair have deposited an item more than once, please call us immediately at (000) 000-0000 in the collectability Boise area, or (000) 000-0000 toll free. FEES FOR USE OF THE SERVICE – The following fees are currently related to the use of the itemService. Business: Analyzed Business Accounts - $0.25 per check, • plus applicable analysis fee(s). Refer to the current Business Services brochure. All information you provide other business accounts - No fee for the first ten (10) checks deposited in a statement cycle (or calendar month for accounts which receive quarterly statements). After that, $0.50 each. We reserve the right to The Cecilian Bank is accurate and true, • You will comply modify any fees associated with this Agreement and all applicable rulesservice at any time. When changes are made to fees, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach we will notify you in writing at least thirty (30) days in advance of this warranty provision. Cooperation with Investigationsthe effective date of the change. You agree may choose to cooperate with us in accept or decline changes by continuing or discontinuing the investigation account(s) or Service(s) to which these changes relate. Continued use of unusual transactions, poor quality transmissions, and resolution of customer claims, including the Service(s) will indicate your consent to be bound by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissionsrevised Agreement.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian Bank the Credit Union that we have received the an image of an itemthat you have transmitted, you agree to prominently xxxx retain the item as “Electronically Presented” or “VOID” and to maintain check in a secure location for at least thirty (30) calendar days from the item for 60 business days. You agree to properly dispose date of the item after 60 business days to ensure that it is not represented for paymentimage transmission. AndAfter thirty (30) days, you agree never to represent destroy the itemcheck that you transmitted as an image, mark it "VOID", or otherwise render it incapable of further transmission, deposit, or presentment. You will During the time the retained check is available, you agree to promptly provide any retained item, or a sufficient copy of the front and back of the item, it to the Bank Credit Union upon request. DEPOSIT LIMITS: We have established limits on the dollar amount of deposits made through Remote and Mobile Check Deposit. If you attempt to initiate a deposit in excess of these limits, we may reject your deposit. If we permit you to make a deposit in excess of these limits, such deposit will still be subject to the terms of this Agreement, and we will not be obligated to allow such a deposit at other times. There is no daily limit on the number of items, as requested long as the respective dollar limits are not exceeded. The daily and monthly dollar limits detailed below are based upon criteria such as account standing and length of membership. ATCU reviews accounts regularly and updates limits accordingly. • Consumer Account: Applies to aid a member to which the conditions detailed in the clearing section entitled “Eligibility/Service Termination” above do not apply. o Per Item Limit: $3,000 o Daily Aggregate Limit: $3,000 o Weekly Aggregate Limit : $7,000 o Monthly Aggregate Limit: $15,000 • Business Account: Applies to accounts for business or commercial purposes to which the conditions detailed in the section entitled “Eligibility/Service Termination” above do not apply. o Daily Aggregate Limit: $7,500 o Monthly Aggregate Limit: $30,000 PRESENTMENT: The manner in which the items are cleared, presented for payment, and collection processcollected shall be in the Credit Union’s sole discretion, and subject to resolve claims by third parties with respect to any item, or for Bank’s audit purposesthe agreement and disclosures governing your account. Errors in Transmission. By using the Services, you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. ERRORS: You agree to notify The Cecilian Bank us of any suspected errors regarding items deposited through the Services service right away, and in no event later than 60 thirty (30) days after the applicable TCB Credit Union account statement is sent. Unless you notify The Cecilian Bank us within 60 thirty (30) days, such statement regarding all deposits made through the Service service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank the Credit Union for such alleged error. User Warranties and Indemnification. You warrant to The Cecilian Bank that: • You will only transmit eligible items, • Images will meet the image quality standards, • You will not transmit duplicate items, • You will not re-deposit or re-present the original item, • You are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • You agree to indemnify and hold harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Disposal of Transmitted Items. Upon your receipt of a confirmation from The Cecilian Bank that we have received the an image of an itemthat you have transmitted, you agree to prominently xxxx retain the item as “Electronically Presented” or “VOID” and to maintain check for at least 30 calendar days from the item for 60 business days. You agree to properly dispose date of the item after 60 business days to ensure that it is not represented for paymentimage transmission. AndAfter 30 days, you agree never to represent destroy the itemcheck that you transmitted as an image, mark it “VOID”, or otherwise render it incapable of further transmission, deposit, or presentment. You will During the time the retained check is available, you agree to promptly provide any retained itemit to us upon request. Deposit Limits. We may establish limits on the dollar amount and/or number of items or deposits from time to time. If you attempt to initiate a deposit in excess of these limits, or we may reject your deposit. If we permit you to make a sufficient copy deposit in excess of the front and back of the itemthese limits, such deposit will still be subject to the Bank as requested terms of this Agreement, and we will not be obligated to aid in allow such a deposit at other times. The current daily dollar limit is $2,500.00 per business day. In addition, the clearing and collection process, to resolve claims by third parties with respect to current monthly dollar limit is $5,000.00 per any item, or for Bank’s audit purposescalendar month. The current daily item limit is 10 items. The current monthly item limit is 20 items. Errors in Transmission. By using the Services, Mobile Deposit Service you accept the risk that an item may be intercepted or misdirected during transmission. The Cecilian Bank bears We bear no liability to you or others for any such intercepted or misdirected items or information disclosed through such errors. Errors. You agree to notify The Cecilian Bank of any suspected errors regarding items deposited through the Services right away, and in no event later than 60 days after the applicable TCB account statement is sent. Unless you notify The Cecilian Bank within 60 days, such statement regarding all deposits made through the Service shall be deemed correct, and you are prohibited from bringing a claim against The Cecilian Bank for such alleged error. User Warranties and IndemnificationIndemnification for the Mobile Deposit Service. You warrant to The Cecilian Bank us that: • You (a) you will only transmit eligible items, • Images will meet the image quality standards, • You ; (b) you will not transmit duplicate items, • You ; (c) you will not re-deposit or re-present the original item; (d) all information you provide to us is accurate and true; (e) you will comply with this Agreement and all applicable rules, • You laws and regulations; and (f) you are not aware of any factor which may impair the collectability of the item, • All information you provide to The Cecilian Bank is accurate and true, • You will comply with this Agreement and all applicable rules, laws and regulations, • . You agree to indemnify and hold us harmless The Cecilian Bank from any loss for breach of this warranty provision. Cooperation with Investigations. You Furthermore, you agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Mobile Deposit Service in your possession and your records relating to such items and transmissions.