Common use of Customer Support Operations Clause in Contracts

Customer Support Operations. Nginx will provide Support Services via e-mail, or telephone help line (if applicable) during the term of the applicable Subscription to Named Contacts. Customer should first consult the online support portal as it provides a knowledge base and answers to frequently asked customer questions. The contact information for the Nginx customer support team is: E-Mail: xxxx-xxxxxxx@xxxxx.xxx

Appears in 3 contracts

Samples: Master Subscription and Services Agreement, Master Subscription and Services Agreement, Master Subscription and Services Agreement

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Customer Support Operations. Nginx will provide Support Services via e-mail, or telephone help line (if applicable) during the term of the applicable Subscription to Named Contacts. Customer should first consult the online support portal as it provides a knowledge base and answers to frequently asked customer questions. The contact information for the Nginx customer support team is: E-Mail: xxxx-xxxxxxx@xxxxx.xxx

Appears in 2 contracts

Samples: Master Subscription and Services Agreement, Master Subscription and Services Agreement

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Customer Support Operations. Nginx will provide Support Services via e-mail, online support portal, and / or telephone help line (if applicable) during the term of the applicable Subscription to Named Contacts. Customer should first consult the online support portal as it provides a knowledge base and answers to frequently asked customer questions. The contact information for the Nginx customer support team is: Web: xxxx://xx.xxxxx.xxx E-Mail: xxxx-xxxxxxx@xxxxx.xxx

Appears in 1 contract

Samples: Master Subscription Agreement

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