Customer Service Requirements. Licensees shall provide responsive and high quality customer service related to the Licensed Products. All employees of Licensees shall be knowledgeable and courteous in answering customer service inquiries and resolving Complaints regarding the Licensed Products. Licensees’ Customer Service will also meet the requirements and metrics set forth on Attachment U.
Appears in 3 contracts
Samples: Trademark License Agreement (Resideo Technologies, Inc.), Trademark License Agreement (Resideo Technologies, Inc.), Trademark License Agreement (Resideo Technologies, Inc.)
Customer Service Requirements. Licensees shall provide responsive and high quality customer service related to the Licensed Products. All employees of Licensees shall be knowledgeable and courteous in answering customer service inquiries and resolving Complaints regarding the Licensed Products. Licensees’ Customer Service will also meet the requirements and metrics set forth on Attachment U.T.
Appears in 1 contract
Samples: Trademark License Agreement (Resideo Technologies, Inc.)
