Common use of Customer Service Obligations Clause in Contracts

Customer Service Obligations. The Village and Grantee acknowledge that the customer service standards and customer privacy protections are set forth in the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq. and Ordinance No. 2007-59 of the Municipal Code, Village of Niles, IL (Cable and Video Customer Protection Law). Enforcement of such requirements and standards and the penalties for non-compliance with such standards shall be consistent with the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq.

Appears in 1 contract

Samples: Franchise Agreement

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Customer Service Obligations. The Village and Grantee acknowledge that the customer service standards and customer privacy protections are set forth in the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq. ., and Ordinance No. 2007-59 enforcement provisions are included in Title 3, Chapter 26 of the Village of Oswego Municipal Code, Village of Niles, IL (Cable and Video Customer Protection Law). Enforcement of such requirements and standards and the penalties for non-compliance with such standards shall be consistent with the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq.

Appears in 1 contract

Samples: Franchise Agreement

Customer Service Obligations. The Village and Grantee acknowledge that the customer service standards and customer privacy protections are set forth in the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq. and Ordinance No. 2007-59 of the Municipal Code, Village of Niles, IL (Cable and Video Customer Protection Law). Enforcement of such requirements and standards and the penalties for non-compliance with such standards shall be consistent with the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq.

Appears in 1 contract

Samples: Cable Television Franchise Agreement

Customer Service Obligations. The Village and Grantee acknowledge that the customer service standards and customer privacy protections are set forth in the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq. and Ordinance No. 2007-59 of the Municipal Code, Village of Niles, IL (Cable and Video Customer Protection Law). Enforcement of such requirements and standards and the penalties for non-compliance with such standards shall be consistent with the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq.

Appears in 1 contract

Samples: Television Franchise Agreement

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Customer Service Obligations. The Village and Grantee acknowledge that the customer service standards and customer privacy protections are set forth in the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq. ., and Ordinance No. 2007-59 enforcement provisions are included in Chapter 74, Article IX, of the Municipal Code, Village of Niles, IL (Cable and Video Customer Protection Law). Enforcement of such requirements and standards and the penalties for non-compliance with such standards shall be consistent with the Cable and Video Customer Protection Law, 220 ILCS 5/22-501 et seq., and Chapter 74, Article IX, of the Code.

Appears in 1 contract

Samples: Cable Television Franchise Agreement

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