Customer Activation Required for Emergency Dialing Capabilities; Limitation of Liability Sample Clauses

Customer Activation Required for Emergency Dialing Capabilities; Limitation of Liability. 2.5.3.1. Alteva offers the E911 Service in the United States (but may not offer the E911 Service in all areas of the United States) that is different in a number of important ways from Traditional 911. Customer acknowledges and agrees that E911 Service is not automatically included in the Services. Customer must affirmatively and successfully activate the E911 Service by following the instructions provided by Alteva, and by completing and signing a separate form authorizing Alteva to activate the E911 Service and include E911 Service in the scope of the Services at a Location. Customer acknowledge and agrees that Customer cannot dial 911 via the Services unless and until Customer receives from Alteva written confirmation (which may be electronic) that E911 Service has been activated for a specific Location. Upon Customer’s receipt of written notice that E911 Service has been successfully activated, Customer may dial 911 as needed. When Customer dials 911, the 911 call will be routed from the Network to the Public Safety Answering Point (“PSAP”) or local emergency service personnel designated for the physical address Customer provided to Alteva as of the Service Activation Date. Customer acknowledges and agrees that 911 calls made via the E911 Service may be routed to the general telephone number for the PSAP or local emergency service provider, and may not be routed to the 911 dispatcher(s) who are specifically designated to receive incoming 911 calls using Traditional 911.
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