Common use of Culturally and Linguistically Appropriate Standards (CLAS) Clause in Contracts

Culturally and Linguistically Appropriate Standards (CLAS). The City is committed to providing effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred languages, health literacy, and other communication needs. This commitment applies to services provided directly by the City as well as services provided through its Grantees. Grantee and its Subgrantees agree to implement processes and services in a manner that is culturally and linguistically appropriate and competent. Guidance on adopting such standards and practices are available at the U.S. Department of Health and Human Services Office of Minority Health’s website at: xxxxx://xxxxxxxxxxxxxx.xxx.xxx/omh/browse.aspx?lvl=1&lvlid=6. In some instances, failure to provide language assistance services may have the effect of discriminating against persons on the basis of their natural origin. Guidelines for serving individuals with Limited English Proficiency (LEP) are available at xxxxx://xxx.xxx.xxx/faqs/faqs.html. In witness whereof, the parties have caused duly authorized representatives to execute this Agreement on the dates set forth below. AGENCY NAME CITY OF AUSTIN Signature: Name: Printed Name Title: Date: Signature: Name: PURCHASING OFFICE Date: EXHIBITS Exhibit A – Program Forms

Culturally and Linguistically Appropriate Standards (CLAS). The City is committed to providing effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred languages, health literacy, and other communication needs. This commitment applies to services provided directly by the City as well as services provided through its Grantees. Grantee and its Subgrantees agree to implement processes and services in a manner that is culturally and linguistically appropriate and competent. Guidance on adopting such standards and practices are available at the U.S. Department of Health and Human Services Office of Minority Health’s website at: xxxxx://xxxxxxxxxxxxxx.xxx.xxx/omh/browse.aspx?lvl=1&lvlid=6. In some instances, failure to provide language assistance services may have the effect of discriminating against persons on the basis of their natural origin. Guidelines for serving individuals with Limited English Proficiency (LEP) are available at xxxxx://xxx.xxx.xxx/faqs/faqs.html. In witness whereof, the parties have caused duly authorized representatives to execute this Agreement on the dates set forth below. AGENCY NAME CITY OF AUSTIN Signature: Name: Printed Name Title: Date: Signature: Name: PURCHASING OFFICE Date: EXHIBITS Exhibit A A.1 – Program FormsWork Statement (Deliverables)

Culturally and Linguistically Appropriate Standards (CLAS). The City is committed to providing effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred languages, health literacy, and other communication needs. This commitment applies to services provided directly by the City as well as services provided through its Grantees. Grantee and its Subgrantees agree to implement processes and services in a manner that is culturally and linguistically appropriate and competent. Guidance on adopting such standards and practices are available at the U.S. Department of Health and Human Services Office of Minority Health’s website at: xxxxx://xxxxxxxxxxxxxx.xxx.xxx/omh/browse.aspx?lvl=1&lvlid=6. In some instances, failure to provide language assistance services may have the effect of discriminating against persons on the basis of their natural origin. Guidelines for serving individuals with Limited English Proficiency (LEP) are available at xxxxx://xxx.xxx.xxx/faqs/faqs.html. In witness whereof, the parties have caused duly authorized representatives to execute this Agreement on the dates set forth below. AGENCY NAME CITY OF AUSTIN Signature: Name: Printed Name Title: Date: Signature: Name: PURCHASING OFFICE Date: EXHIBITS Exhibit A – A.1 Program FormsWork Statement (Deliverables)

Culturally and Linguistically Appropriate Standards (CLAS). The City is committed to providing effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural beliefs and practices, preferred languages, health literacy, and other communication needs. This commitment applies to services provided directly by the City as well as services provided through its Grantees. Grantee and its Subgrantees agree to implement processes and services in a manner that is culturally and linguistically appropriate and competent. Guidance on adopting such standards and practices are available at the U.S. Department of Health and Human Services Office of Minority Health’s website at: xxxxx://xxxxxxxxxxxxxx.xxx.xxx/omh/browse.aspx?lvl=1&lvlid=6. In some instances, failure to provide language assistance services may have the effect of discriminating against persons on the basis of their natural origin. Guidelines for serving individuals with Limited English Proficiency (LEP) are available at xxxxx://xxx.xxx.xxx/faqs/faqs.html. In witness whereof, the parties have caused duly authorized representatives to execute this Agreement on the dates set forth below. AGENCY NAME CITY OF AUSTIN Agency name City of Austin Signature: Name: Printed Name Title: _ Address: _ City, State, & Zip: Date: Signature: Name: PURCHASING OFFICE Date_ Printed Name Title: EXHIBITS Exhibit A – Program Forms_ City of Austin PO Box 1088 Austin, TX 78767