Contractor’s Office. Contractor must maintain an office with a telephone in the company’s name where Contractor conducts business. The office must be staffed during the hours of 8 a.m. to 5 p.m., Monday through Friday, excluding County-recognized holidays by at least one employee who can respond to inquiries and complaints which may be received about the Contractor’s performance of the Contract.
Appears in 1 contract
Sources: Consulting Services Agreement
Contractor’s Office. Contractor must shall maintain an office with a telephone in the company’s name where Contractor conducts business. The office must shall be staffed during the hours of 8 a.m. to 5 p.m., Monday through Friday, excluding County-recognized holidays by at least one employee who can respond to inquiries and complaints which may be received about the Contractor’s performance of the Contract. When the office is closed, an answering service shall be provided to receive calls. The Contractor shall answer calls received by the answering service within ( ) hours of receipt of the call.
Appears in 1 contract
Sources: RFP Contract for Services
Contractor’s Office. Contractor must must, at its sole expense, have and maintain an office with a telephone in the company’s name where Contractor conducts business. The office must be staffed during the hours of 8 8:00 a.m. to 5 5:00 p.m., Monday through Friday, excluding County-recognized holidays by at least one employee who can respond to inquiries and complaints observations which may be received about the Contractor’s performance of the ContractMaster Agreement. When the office is closed, an answering service must be provided to receive calls. Contractor must return calls received by the answering service no later than noon the following Business Day.
Appears in 1 contract
Sources: Master Agreement