Common use of COMPLAINTS HANDLING PROCEDURE Clause in Contracts

COMPLAINTS HANDLING PROCEDURE. Upon receipt of the Depositor's complaint, the Bank shall investigate and respond to the Depositor in good faith. If the Depositor does not accept such response, he/she may apply to the Financial Ombudsman Institution for mediation proceedings, or file a complaint with the competent authority. 二、 有關支票存款特別約定事項

COMPLAINTS HANDLING PROCEDURE. Upon receipt of the Depositor's complaint, the Bank shall investigate and respond to the Depositor in good faith. If the Depositor does not accept such response, he/she may apply to the Financial Ombudsman Institution for mediation proceedings, proceedings or application of ombudsman case or file a complaint with the competent authority. 二、 有關支票存款特別約定事項