Channel Services Sample Clauses
The "Channel Services" clause defines the terms under which a party provides access to or use of distribution channels, platforms, or networks for delivering products or services. Typically, this clause outlines the scope of services offered, any limitations or requirements for using the channel, and the responsibilities of each party regarding content, compliance, and maintenance. For example, it may specify how products are listed, promoted, or sold through an online marketplace or third-party platform. The core function of this clause is to establish clear expectations and rules for utilizing channel services, thereby minimizing misunderstandings and ensuring smooth operation of distribution arrangements.
Channel Services. The Channel Services available in connection with these Services include the ability to view and manage Account information, transmit Instructions (as defined below) and other directions and decisions to us and other online features as described in this Agreement, the Service Terms or the User Guide.
Channel Services. Self-Help o The processing and handling of inbound self- help requests designed to provide companies with fast, accurate and personalized responses to customer questions. o Our extensible eCRM system, which works in conjunction with the self-help processing, allows for the capture of additional customer information to gain valuable insight for enhanced customer retention. Email o The processing and handling of inbound email requests designed to provide companies with fast, accurate and personalized responses to customer questions. o We build in automation and artificial intelligence components to accommodate large volumes of web- and e-mail-based inquiries. -------------------------------------------------------------------------------- Concierge SLA Confidential Page 7 3/29/00 ▇▇▇▇▇▇▇.▇▇▇ Service Level Agreement (SLA) o Our extensible eCRM system, which works in conjunction with the e-mail processing, allows for the capture of additional customer information to gain valuable insight for enhanced customer retention. Chat o The processing and handling of inbound chat requests designed to provide companies with fast, accurate and personalized responses to customer questions. o We build in automation and routing components to accommodate large volumes of web chat inquiries. o Our extensible eCRM system, which works in conjunction with the chat system, allows for the capture of additional customer information to gain valuable insight for enhanced customer retention.
Channel Services. The Channel Services available in connection with the Card Services include the Admin Applications described in Section 17 of this Agreement.
Channel Services