Case Management and Mediation Clause Samples

Case Management and Mediation. If the grievance has not settled following completion of the grievance step meeting, the Parties shall participate in a formal mediation/case management process whereby the Parties shall disclose to one another, in advance of the mediation/case management day, case briefs setting out in detail the Parties’ positions on the matter, including documentary evidence being relied upon. The mediation/case management may be conducted with or without the assistance of an arbitrator, as determined by the Parties. If an arbitrator is retained, the Parties shall also disclose the case briefs to the arbitrator in a timely manner in advance of the mediation/case management day. If the grievance has not settled following completion of the mediation/case management process, the grievance shall be scheduled for hearing, with either the same arbitrator who was retained for mediation/case management or a different arbitrator, as determined by the Parties. DATED at Newmarket , Ontario on this 5th day of October , 2019. Chairman Labour Relations Officer Chief Administrative Officer
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Case Management and Mediation. Early on in the grievance process, the Parties will participate in a formal mediation/case management process whereby the Parties will disclose to one another, in advance of the mediation/case management day, case briefs setting out in detail the Parties' positions on the matter, including documentary evidence being relied upon. Unless the Parties agree otherwise, the mediation/case management shall be conducted by the arbitrator that has been retained to hear the grievance. If a mediation/case management day is scheduled, the Parties will disclose case briefs, in a timely manner, to the arbitrator in advance of the mediation/case management day. The Parties agree that in light of the above, neither party will make a request for the appointment of a conciliation officer.
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Case Management and Mediation. If the grievance has not settled following completion of the grievance step meeting, the Parties shall participate in a formal mediation/case management process whereby the Parties shall disclose to one another, in advance of the mediation/case management day, case briefs setting out in detail the Parties’ positions on the matter, including documentary evidence being relied upon.
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Related to Case Management and Mediation

  • Case Management Prompt resolution of any dispute is important to both parties; and the parties agree that the arbitration of any dispute shall be conducted expeditiously. The arbitrators are instructed and directed to assume case management initiative and control over the arbitration process (including scheduling of events, pre-hearing discovery and activities, and the conduct of the hearing), in order to complete the arbitration as expeditiously as is reasonably practical for obtaining a just resolution of the dispute.

  • Project Management Project Management Institute (PMI) certified project manager executing any or all of the following: • Development of Project Charter • Development of project plan and schedule • Coordination and scheduling of project activities across customer and functional areas • Consultation on operational and infrastructure requirements, standards and configurations • Facilitate project status meetings • Timely project status reporting • Address project issues with functional areas and management • Escalation of significant issues to customers and executive management • Manage project scope and deliverable requirements • Document changes to project scope and schedule • Facilitate and document project closeout

  • Project Management Services Contractor shall provide business analysis and project management services necessary to ensure technical projects successfully meet the objectives for which they were undertaken. Following are characteristics of this Service:

  • Quality Management Grantee will: 1. comply with quality management requirements as directed by the System Agency. 2. develop and implement a Quality Management Plan (QMP) that conforms with 25 TAC § 448.504 and make the QMP available to System Agency upon request. The QMP must be developed no later than the end of the first quarter of the Contract term. 3. update and revise the QMP each biennium or sooner, if necessary. ▇▇▇▇▇▇▇’s governing body will review and approve the initial QMP, within the first quarter of the Contract term, and each updated and revised QMP thereafter. The QMP must describe ▇▇▇▇▇▇▇’s methods to measure, assess, and improve - i. Implementation of evidence-based practices, programs and research-based approaches to service delivery; ii. Client/participant satisfaction with the services provided by ▇▇▇▇▇▇▇; iii. Service capacity and access to services; iv. Client/participant continuum of care; and v. Accuracy of data reported to the state. 4. participate in continuous quality improvement (CQI) activities as defined and scheduled by the state including, but not limited to data verification, performing self-reviews; submitting self-review results and supporting documentation for the state’s desk reviews; and participating in the state’s onsite or desk reviews. 5. submit plan of improvement or corrective action plan and supporting documentation as requested by System Agency. 6. participate in and actively pursue CQI activities that support performance and outcomes improvement. 7. respond to consultation recommendations by System Agency, which may include, but are not limited to the following: i. Staff training; ii. Self-monitoring activities guided by System Agency, including use of quality management tools to self-identify compliance issues; and iii. Monitoring of performance reports in the System Agency electronic clinical management system.

  • Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.