Call Center Standards. In addition to Sections 2.9.2 through 2.9.4 of the Three-Way, the MCOP shall:
Appears in 12 contracts
Samples: The Ohio Department of Medicaid Mycare Ohio Provider Agreement for Mycare Ohio Plan, The Ohio Department of Medicaid Mycare Ohio Provider Agreement for Mycare Ohio Plan, The Ohio Department of Medicaid Mycare Ohio Provider Agreement for Mycare Ohio Plan
Call Center Standards. In addition The MCOP must follow call center standards requirements pursuant to Sections 2.9.2 through 2.9.2, 2.9.3 and 2.9.4 of the Three-Way. In doing so, the MCOP shallmust:
Appears in 2 contracts
Samples: The Ohio Department, The Ohio Department
Call Center Standards. In addition The MCOP must follow call center standards requirements pursuant to Sections 2.9.2 through 2.9.2, 2.9.3 and 2.9.4 of the Three-WayThree‐Way. In doing so, the MCOP shallmust:
Appears in 1 contract
Samples: The Ohio Department
Call Center Standards. In addition The MCOP shall follow call center standards requirements pursuant to Sections 2.9.2 through 2.9.2, 2.9.3 and 2.9.4 of the Three-Way. In doing so, the MCOP shall:
Appears in 1 contract
Samples: The Ohio Department of Medicaid Mycare Ohio Provider Agreement for Mycare Ohio Plan
Call Center Standards. In addition The MCOP shall follow call center standards requirements pursuant to Sections 2.9.2 through 2.9.2, 2.9.3 and 2.9.4 of the Three-WayThree‐Way. In doing so, the MCOP shall:
Appears in 1 contract
Samples: The Ohio Department of Medicaid Mycare Ohio Provider Agreement for Mycare Ohio Plan
