Common use of Billing Process Clause in Contracts

Billing Process. Your CPW ▇▇▇▇ will arrive on or about the same time every month. The payment is for services already received and due when the ▇▇▇▇ is received. It is considered late if payment is not made by the due date (as indicated on the ▇▇▇▇ statement). If payment is not made by the due date, you will be notified only by telephone or electronic mail that your account is past due and subject to disconnection. For this reason, it is very important that the CPW has the most up-to-date contact information for every customer. If your ▇▇▇▇ has not been paid ten days after the due date, services are subject to disconnection. To have services reconnected, you will be required to pay all outstanding bills plus a reconnection fee. The reconnection fee is higher outside regular working hours. If your services were disconnected for non-payment, an additional security deposit may also be required. Any account which has been disconnected for non-payment and which has been off for more than 24 hours will be reconnected only during regular office hours. The only method of payment accepted for reconnection of service is cash, credit card, or money order. Services will be immediately disconnected without notice if a check is returned when initially establishing service or when making payment on the day that disconnection for non-payment is to occur. If a check is returned on a closed account, services will be immediately disconnected without notice. The U.S. Post Office will not deliver a utility ▇▇▇▇ if the customer does not have a mailbox. The CPW cannot assume responsibility for sending mail any place other than to the address you provide. Please make sure that the CPW has your correct address. All mail not delivered is returned to the CPW. If you move from your current service address, please contact us, telling us when service is to be disconnected, and where to send your final ▇▇▇▇. You will be responsible for all utility bills at your service address until you tell us to remove services from your name. Any remaining security deposit will be credited to the account on the final ▇▇▇▇. If the CPW has overcharged you as a result of a misapplied schedule, an error in reading the meter, a skipped meter reading, or any other human and/or machine error, customer has the right to receive a credit or a check equal to the excess amount paid for a period not to exceed three (3) years prior to the date the overcharge was discovered. The CPW may pay the overcharge amount to the customer in one lump sum or equal monthly installments not to exceed the length of time from when the problem first occurred until when it was corrected or for a period of three (3) years if customer was overcharged for three (3) or more years. If the CPW has undercharged you for any reason other than customer fraud or theft, customer must pay the CPW the difference between the amount customer was actually charged vs. the actual cost of services used by customer for a period not to exceed three (3) years prior to the date the error was discovered. Customer may pay the deficient amount in one lump sum or equal monthly installments not to exceed the length of time from when the problem first occurred until when it was corrected or for a period of three (3) years if customer was undercharged for three (3) or more years. The equal installment amount shall be added to customer’s ▇▇▇▇ over the same number of billing periods during which you were undercharged.