Billing Process. All Caseload Variables are billable monthly by the Practice Group after receiving approval in the Annual Budget. Caseload Variables (CVs) can be billed throughout the fiscal year once 48 hours of approved services have been accumulated. Completed CVTS forms must be provided to the TPA with the monthly invoice. In the event of any dispute, claim, question, or disagreement arising out of or relating to this Agreement, the parties will use their best efforts to resolve such disputes, claims, questions, or disagreement in a collaborative manner. This includes avoiding disputes by clearly articulating expectations, establishing clear lines of communication, and respecting each party’s interests. The parties will use their best efforts to resolve all issues and disputes through informal discussion and resolution. The parties will undertake the following steps should a dispute arise: 1. To facilitate and encourage this informal resolution process, the parties will use their best efforts to jointly develop a written issues statement. The issues statement will describe the facts and events leading to the issue or dispute and will list potential options for its resolution. 2. The parties will use their best efforts to meet to discuss and resolve the issues outlined in the issues statement. 3. If the issue or dispute cannot be resolved at the level at which it first arose, the TPA may refer it to the Senior level of their organization. 4. Senior management will meet with the partners of the Practice Group within 14 Days of this referral and both parties will use their best efforts to resolve the issue or dispute.
Appears in 3 contracts
Sources: Service Agreement, Service Agreement, Service Agreement