Common use of BILLING ERRORS Clause in Contracts

BILLING ERRORS. If either party finds a billing error or other miscalculation on a bill or in the usage determinants used as the basis for the Company’s bill calculation, that party shall within sixty (60) days from the date of the Customer’s statement containing the error, notify the other party in writing or electronically and explain the nature of the error. In the event of an error by the Company, the Company shall either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill sent to the Customer. In the event of an error by the Supplier, the Company will, upon Supplier’s request, and as is reasonably practicable, either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill sent to Customer. If neither of the requested options is determined by the Company to be reasonably practicable, or if the Supplier affirmatively chooses, the Supplier may submit a rate pricing option correction as provided by the EBT Standards. Supplier shall be liable for any fees, as filed with and approved by PURA, for any rebilling and/or adjustment caused by Supplier error. The Company will not be liable for any billing errors due to errors by the Supplier. When either party reasonably believes that an error related to billing activity may have occurred, either party may request the production of documents required to verify the accuracy of such billing, which the other party shall provide within ten (10) Business Days. Notwithstanding the foregoing, the parties acknowledge that the Company may send estimated bills to customers and such estimated bills shall not be considered billing errors.

BILLING ERRORS. If either party Party finds a billing error or other miscalculation on a bill or in the usage determinants used as the basis for either the CompanyCompany or the Competitive Supplier’s bill calculation, that party Party shall within sixty (60) days from the date of the Customer’s statement containing the error, notify the other party Party in writing or electronically and explain the nature of the error. Notwithstanding the foregoing, the Parties acknowledge that the Company may send estimated bills to customers in accordance with DPU regulations, and such estimated bills shall not be considered billing errors. In the event of an error by the Company, the Company shall either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill sent to the Customer. In the event of an error by the Competitive Supplier, the Company will, upon Competitive Supplier’s request, and as is reasonably practicable, either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill sent to Customer. If neither of the requested options is determined by the Company to be reasonably practicable, or if the Competitive Supplier affirmatively chooses, the Competitive Supplier may submit a rate pricing option correction as provided by the EBT StandardsStandards and the Terms and Conditions. Competitive Supplier shall will be liable for responsible to pay any fees, as filed with and approved by PURA, the MDPU for any rebilling and/or adjustment caused by Competitive Supplier error. The Company will not be liable for any billing errors due to errors by the Supplier. When either party Party reasonably believes that an error related to billing activity may have occurred, either party Party may request the production of documents required to verify the accuracy of such billing, which the other party shall Party will provide within ten (10) Business Daysbusiness days. Notwithstanding the foregoing, the parties acknowledge that the The Company may send estimated bills to customers and such estimated bills shall not be considered billing errorsrequired to adjust any errors as described in this Section VII.A.6 unless the Company has received written notice and supporting documentation from Competitive Supplier within sixty (60) days from the date of the Customer’s statement detailing such error and the corresponding adjustments required to be made to Customer’s accounts, and failure to provide such notice and documentation within that sixty (60) day period shall constitute a waiver of any claim by Supplier associated therewith.

BILLING ERRORS. If either party finds a billing error or other miscalculation on a bill or in the usage determinants used as the basis for either the CompanyCompany or the Supplier’s bill calculation, that party shall within sixty (60) days from the date of the Customer’s Customers’ statement containing the error, notify the other party in writing or electronically and explain the nature of the error. In the event of an error by the Company, the Company shall either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill sent to the Customer. In the event of an error by the Supplier, the Company will, upon Supplier’s request, and as is reasonably practicable, either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill sent to Customer. If neither of the requested options is determined by the Company to be reasonably practicable, or if the Supplier affirmatively chooses, the Supplier may submit a rate pricing option correction as provided by the EBT Standards. Supplier shall will be liable for responsible to pay any fees, as filed with and approved by PURAthe MDTE, for any rebilling and/or adjustment caused by Supplier error. The Company will not be liable for any billing errors due to errors by the Supplier. When either party reasonably believes that an error related to billing activity may have occurred, either party may request the production of documents required to verify the accuracy of such billing, which the other party shall will provide within ten (10) Business Daysbusiness days. Notwithstanding the foregoing, the parties acknowledge that the Company may send estimated bills to customers Customers in accordance with MDTE regulations, and such estimated bills shall not be considered billing errors.

BILLING ERRORS. If either party Party finds a billing error or other miscalculation on a bill xxxx or in the usage determinants used as the basis for either the CompanyCompany or the Competitive Supplier’s bill xxxx calculation, that party Party shall within sixty (60) days from the date of the Customer’s statement containing the error, notify the other party Party in writing or electronically and explain the nature of the error. Notwithstanding the foregoing, the Parties acknowledge that the Company may send estimated bills to customers in accordance with DPU regulations, and such estimated bills shall not be considered billing errors. In the event of an error by the Company, the Company shall either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill xxxx sent to the Customer. In the event of an error by the Competitive Supplier, the Company will, upon Competitive Supplier’s request, and as is reasonably practicable, either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill xxxx sent to Customer. If neither of the requested options is determined by the Company to be reasonably practicable, or if the Competitive Supplier affirmatively chooses, the Competitive Supplier may submit a rate pricing option correction as provided by the EBT StandardsStandards and the Terms and Conditions. Competitive Supplier shall will be liable for responsible to pay any fees, as filed with and approved by PURA, the MDPU for any rebilling and/or adjustment caused by Competitive Supplier error. The Company will not be liable for any billing errors due to errors by the Supplier. When either party Party reasonably believes that an error related to billing activity may have occurred, either party Party may request the production of documents required to verify the accuracy of such billing, which the other party shall Party will provide within ten (10) Business Daysbusiness days. Notwithstanding the foregoing, the parties acknowledge that the The Company may send estimated bills to customers and such estimated bills shall not be considered billing errorsrequired to adjust any errors as described in this Section VII.A.6 unless the Company has received written notice and supporting documentation from Competitive Supplier within sixty (60) days from the date of the Customer’s statement detailing such error and the corresponding adjustments required to be made to Customer’s accounts, and failure to provide such notice and documentation within that sixty (60) day period shall constitute a waiver of any claim by Supplier associated therewith.

BILLING ERRORS. If either party finds a billing error or other miscalculation on a bill xxxx or in the usage determinants used as the basis for either the CompanyCompany or the Supplier’s bill xxxx calculation, that party shall within sixty (60) days from the date of the Customer’s Customers’ statement containing the error, notify the other party in writing or electronically and explain the nature of the error. Notwithstanding the foregoing, the parties acknowledge that the Company may send estimated bills to customers in accordance with PURA regulations, and such estimated bills shall not be considered billing errors. In the event of an error by the Company, the Company shall either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill xxxx sent to the Customer. In the event of an error by the Supplier, the Company will, upon Supplier’s request, and as is reasonably practicable, either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill xxxx sent to Customer. If neither of the requested options is determined by the Company to be reasonably practicable, or if the Supplier affirmatively chooses, the Supplier may submit a rate pricing option correction as provided by the EBT Standards. Supplier shall will be liable for responsible to pay any fees, as filed with and approved by PURA, fees for any rebilling and/or adjustment caused by Supplier error. The Company will not be liable for any billing errors due to errors by error as outlined in the SupplierTerms and Conditions. When either party reasonably believes that an error related to billing activity may have occurred, either party may request the production of documents required to verify the accuracy of such billing, which the other party shall will provide within ten (10) Business Days. Notwithstanding the foregoing, the parties acknowledge that the Company may send estimated bills to customers and such estimated bills shall not be considered billing errorsbusiness days.

BILLING ERRORS. If either party finds a billing error or other miscalculation on a bill xxxx or in the usage determinants used as the basis for either the CompanyCompany or the Supplier’s bill xxxx calculation, that party shall within sixty (60) days from the date of the Customer’s Customers’ statement containing the error, notify the other party in writing or electronically and explain the nature of the error. In the event of an error by the Company, the Company shall either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill xxxx sent to the Customer. In the event of an error by the Supplier, the Company will, upon Supplier’s request, and as is reasonably practicable, either: (1) rebill the affected Customer reflecting an appropriate adjustment in the Customer’s account; or (2) make an appropriate timely adjustment on a subsequent bill xxxx sent to Customer. If neither of the requested options is determined by the Company to be reasonably practicable, or if the Supplier affirmatively chooses, the Supplier may submit a rate pricing option correction as provided by the EBT Standards. Supplier shall will be liable for responsible to pay any fees, as filed with and approved by PURAthe MDTE, for any rebilling and/or adjustment caused by Supplier error. The Company will not be liable for any billing errors due to errors by the Supplier. When either party reasonably believes that an error related to billing activity may have occurred, either party may request the production of documents required to verify the accuracy of such billing, which the other party shall will provide within ten (10) Business Daysbusiness days. Notwithstanding the foregoing, the parties acknowledge that the Company may send estimated bills to customers Customers in accordance with MDTE regulations, and such estimated bills shall not be considered billing errors.