Backup Service Availability Clause Samples

The Backup Service Availability clause defines the provider's obligation to ensure that backup services are accessible and operational for the client. Typically, this clause outlines the minimum uptime percentage, scheduled maintenance windows, and procedures for reporting and resolving outages. Its core function is to guarantee a reliable backup solution, minimizing the risk of data loss and ensuring business continuity in the event of system failures.
POPULAR SAMPLE Copied 1 times
Backup Service Availability. The specifics of the Backup Service for each User Site are defined in Schedule 4. In general, it is assumed that the Backup Service will be based on ISDN NAS backup services linking the Access Router to a country POP of the Equant’s
View Source
Backup Service Availability. It is the responsibility of Equant and the User Site to ensure that the Backup Service is tested at regular intervals. The Backup Service will be tested by Equant and the User Site and, if a fault is found, a Case will be opened. The total period of Backup Service unavailability will be measured using information from Equant’s Case Management system and tests conducted by the User Site and Equant.
View Source
Backup Service Availability. It is the responsibility of the Contractor to ensure that the Backup Service is tested at regular intervals. The Backup Service will be tested by the Contractor using standard procedures for backup testing and, if a fault is found, a Trouble Ticket will be opened. If a User Site attempts to test backup without gaining prior approval from Contractor, which will not be unreasonably withheld, this will not be considered a failure to provide Service or Backup Service. The total period of Backup Service unavailability will be measured using information from the Contractor’s Trouble Ticket system and tests conducted by the Contractor. The Backup Service must be available for a minimum of 90% of the time in any one calendar month. Any excess period of Backup Service unavailability is deemed to be a period of Service Degradation.
View Source

Related to Backup Service Availability

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • DNS service availability Refers to the ability of the group of listed-­‐as-­‐authoritative name servers of a particular domain name (e.g., a TLD), to answer DNS queries from DNS probes. For the service to be considered available at a particular moment, at least, two of the delegated name servers registered in the DNS must have successful results from “DNS tests” to each of their public-­‐DNS registered “IP addresses” to which the name server resolves. If 51% or more of the DNS testing probes see the service as unavailable during a given time, the DNS service will be considered unavailable.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.

  • System Availability Although we will try to provide continuous access to the Service, we cannot and do not guarantee that the Service will be available 100% of the time and will not be liable in the event Service is unavailable. Actual service or network performance is dependent on a variety of factors outside of our control. If you notify us within twenty-four (24) hours and we confirm an outage consisting of a period of two (2) hours in any calendar month, and not due to any service, act, or omission of you, a third party, your applications, equipment or facilities, or reasons outside of our control, you shall be eligible for a service credit. A service credit shall be computed as a pro-rated charge for one day of the regular monthly fees for the Service in the next monthly statement. Intermittent service outages for periods of less than two (2) hours are not considered service outages. Outages caused by routine scheduled maintenance are also not considered an outage. You shall receive advance notice no less than forty-eight (48) hours in advance of our scheduled maintenance. Scheduled maintenance will be performed between 12:00 a.m. and 6:00 a.m. CST.