Common use of Average Handle Time Clause in Contracts

Average Handle Time. Average Handle Time ("AHT") is defined as the sum of average talk time, hold time while on a call and after call work. StarTek agrees that the AHT objectives shall be no greater than * and may be adjusted * with the mutual consent of both parties.

Average Handle Time. Average Handle Time ("“AHT"”) is defined as the sum of average talk time, ; hold time while on a call call, and after call work. StarTek agrees that the AHT objectives shall be no greater less than * and or equal to a 355 second AHT for Smart Access/Pay in Advance. The AHT objectives may be adjusted * with the changed upon mutual consent agreement of both partiesStarTek and T-Mobile USA based on rolling [*]-month trending results.

Average Handle Time. Average Handle Time ("AHT") is defined as the sum of average talk time, hold time while on a call and after call work. StarTek agrees that the AHT objectives shall be no greater less than or equal to a * and for English Standard Activations. The AHT objective shall he less than or equal to a * for Spanish Activations. The AHT objectives may be adjusted * with the changed upon mutual consent agreement of both partiesStarTek and VSTR based on rolling *trending results.

Average Handle Time. Average Handle Time ("AHT") is defined as the sum of average talk time, ; hold time while on a call call, and after call work. StarTek agrees that the AHT objectives shall be no greater [**] for English Activations. The AHT objective shall be less than * and or equal to a [**]. The AHT objectives may be adjusted * with the changed upon mutual consent agreement of both partiesStarTek and T-Mobile USA based on rolling [**] trending results.