one-desk definition

one-desk. . This principle means that a person shall receive information, submit an application, a complaint or a notification and receive an answer to them at one workplace. An entity of public administration who is considering an application, a complaint or a notification and adopting an administrative decision shall consider the application, complaint or notification and shall receive information from its administrative units, subordinate entities and, where necessary, from other entities of public administration, and shall not impose such obligation on a person who has submitted the application, complaint or notification;
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one-desk. . This principle means that information shall be furnished to a person, an application or a complaint shall be accepted and an answer to it shall be made at one workplace. An entity of public administration who is considering an application or a complaint and adopting an administrative decision shall consider the application or the complaint and shall receive information from its administrative units, subordinate entities and, where necessary, from other entities of public administration, and shall not impose such obligation on a person who has submitted the application or the complaint;
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Related to one-desk

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Help Desk means a service provided by Contractor for the support of Contractor’s Products. Purchaser shall report warranty or maintenance problems to Contractor’s Help Desk for initial trouble-shooting and possible resolution of the problems or for the initiation of repair or replacement services.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Helpdesk means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.

  • Access Service Request (ASR) means the industry standard form used by the Parties to add, establish, change or disconnect trunks for the purposes of Interconnection.