Examples of Office of the Arbiter in a sentence
If you are not satisfied with how the Card Issuer has dealt with your complaint, you may raise it with the Office of the Arbiter for Financial Services, First Floor, St Calcedonius Square, Floriana FRN1530, Malta or phone +356 21249245 (see website financialarbiter.org.mt).
Instead of going to the SKGZ, you can file your complaint also to the arbiter for financial services in Malta (Office of the Arbiter for Financial Services, 1st Floor, St Calcedonius Square, Floriana FRN 1530, Malta, telephone +356 8007 2366 or +356 21 249 245 or complaint.info@financialarbiter.org.mt).
You will have to pay EUR 25.00 at the time of making your complaint to the Arbiter to use this service.About the Office of the Arbiter for Financial ServicesThe Office of the Arbiter for Financial Services considers that a “complaint” refers to a statement of dissatisfaction addressed to an insurance undertaking by a person relating to the insurance contract or the service he/she has been provided with.
After the fulfilment of the purpose, the termination or the end of the individual contract, the Customer will securely destroy or electronically erase all personal data without delay, unless this is inconsistent with statutory retention periods.
You may contact: Office of the Arbiter for Financial ServicesFirst FloorSt Calcedonius Square Floriana FRN1530 MaltaTelephone: 8007 2366 or 21249245E-mail: complaint.info@financialarbiter.org.mt Website: www.financialarbiter.org.mt The Office of the Arbiter will expect that you have a final reply to your complaint from us before approaching them.
The Licence Holder is also required to inform eligible complainants in writing that they may refer their complaint to the Office of the Arbiter for Financial Services as established by the Arbiter for Financial Services Act, if they are not satisfied with the manner in which it has been handled by the Licence Holder.
The Office of the Arbiter for Financial Services is an independent body.
Instead of going to the SKGZ, you can also submit your complaint to the arbitrator for financial services in Malta (Office of the Arbiter for Financial Services, 1st Floor, St Calcedonius Square, Floriana FRN 1530, Malta, telephone +356 8007 2366 or+356 21 249 245 or complaint.info@financialarbiter.org.mt).
SweepBank shall assist the Office of the Arbiter to cooperate effectively with other relevant authorities for the resolution of cross-border disputes concerning the rights and obligations arising under the EU Directive 2015/2366.
If you are still not happy with the way in which a complaint has been handled, you may also refer your complaint to The Office of the Arbiter for Financial Services, established under the Arbiter for Financial Services Act, 1st Floor, St Calcedonius Square, Floriana FRN 1530 Malta, Freephone (for local calls): 00000000, Tel: (+000) 00000000, email xxxxxxxxx.xxxx@xxxxxxxxxxxxxxxx.xxx.xx.