National Rail Passenger Survey definition

National Rail Passenger Survey means a passenger satisfaction survey in respect of the Franchise Services to be carried out by the Passengers’ Council as described in paragraph 1 of Schedule 7.2 (National Rail Passenger Surveys and Customer and Communities Improvement Fund) and shall include any Alternative NRPS as referred to in paragraph 1.6 of Schedule 7.2 (National Rail Passenger Surveys and Customer and Communities Improvement Fund);
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National Rail Passenger Survey or “NRPS” means a passenger satisfaction survey in respect of the Franchise Services to be carried out by the Passengers’ Council as described in paragraph 1 of Schedule 7.2 (National Rail Passenger Surveys) and shall include any Alternative NRPS as referred to in paragraph 1.6 of Schedule 7.2;
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National Rail Passenger Survey or “NRPS” means the telephone information scheme run by ATOC, providing information to callers regarding rail journeys throughout the country;
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Examples of National Rail Passenger Survey in a sentence

  • In the Spring 2018 National Rail Passenger Survey, satisfaction with punctuality/reliability was 90% for Southeastern High Speed services compared with the 71% for Southeastern Mainline services.

  • The key measure of passenger satisfaction is the National Rail Passenger Survey (NRPS) along with an enhanced measure for disruption based on ongoing quantitative research into the quality of information during disruption for all railway undertakings.

  • The roll-out of modern ticketing on the rail network outside of London remains in its infancy.The National Rail Passenger Survey is an indicator of how these factors have impacted passengers.

  • Transport Focus consults over 54,000 passengers a year for the National Rail Passenger Survey (NRPS) - a network-wide picture of passengers’ satisfaction with rail travel.

  • New staff have also been recruited to the role of OBS, with a view to filling existing vacancies and to expand the area covered by OBS to include some previously DOO operated services in the London Metro area, where it was felt that a greater staff presence on trains was now needed, in order to meet franchise commitments (as measured by the National Rail Passenger Survey and other qualitative measures) to improved passenger perceptions of security, better information and to reduce fare evasion.

  • Passenger Focus surveys showed that 76% of passengers rated their security as ‘good’ or ‘very good’ in autumn 2013 compared with 68% in 2008-09.51 The Rail Delivery Group highlighted a similar trend in the National Rail Passenger Survey (NRPS): There has been a significant improvement in passengers feeling secure at stations, going from 62% in 2007 to 71% in 2012.

  • Satisfaction with the service amongst passengers reflects the current standard of service, remaining below the national average according to Transport Focus’ most recent National Rail Passenger Survey.

  • We have also drawn on results from the National Rail Passenger Survey (NRPS).

  • This had been collected as a one-off additional part of the Autumn 2004 wave of the National (Rail) Passenger Survey (NPS) of the then Strategic Rail Authority.

  • In the Spring 2019 National Rail Passenger Survey, satisfaction with punctuality/reliability was 91% for Southeastern High Speed services compared with 70% for Southeastern Mainline services.

Related to National Rail Passenger Survey

  • Professional land surveyor means a professional land surveyor licensed under ch. 443.

  • Passenger car means every motor vehicle other than a motorcycle designed and used primarily for

  • Transit Passenger means a passenger who arrives at the airport in an aircraft and departs from the airport in the same aircraft, where such an aircraft is operating a through flight transiting the airport, and includes a passenger in transit through the airport who has to depart in a substituted aircraft because the aircraft on which the passenger arrived has been declared unserviceable.

  • Water Surface Elevation (WSE means the height, in relation to mean sea level, of floods of various magnitudes and frequencies in the floodplains of coastal or riverine areas.

  • Passenger compartment means the space for occupant accommodation, bounded by the roof, floor, side walls, doors, outside glazing and front bulkhead and the plane of the rear compartment bulkhead or the plane of the rear-seat back support.

  • Survey Area means the area of land or waters the subject of a Survey, or proposed to be the subject of a Survey.

  • Passenger area means the area designed to seat the driver and passengers while a motor vehicle is in operation and any area that is readily accessible to the driver or a passenger while in his or her seating position, including but not limited to any type of glove or storage compartment accessible to passengers or driver.

  • Water surface elevation means the height, in relation to the National Geodetic Vertical Datum (NGVD) of 1929, the North American Vertical Datum (NAVD) of 1988, or other datum, where specified, of floods of various magnitudes and frequencies in the floodplains of riverine areas.

  • water meter means any apparatus for measuring or showing the volume of water supplied to, or of effluent discharged from any premises;

  • Passenger means any person, except members of the crew, carried or to be carried in an aircraft with the consent of the carrier pursuant to a valid contract of carriage.

  • Landscape architect means a person who holds a license to practice landscape architecture in the state of California Business and Professions Code, Section 5615.

  • Land surveyor means the land surveyor appointed by the Seller, to act as such from time to time in respect of the Development or a member of a firm so appointed.

  • Sanitary survey means an onsite review of the water source, facilities, equipment, operation and maintenance of a public water system for the purposes of evaluating the adequacy of such source, facilities, equipment, operation and maintenance for producing and distributing safe drinking water.

  • Survey means a survey of the Property prepared by a surveyor licensed in the State and satisfactory to Lender and the company or companies issuing the Title Insurance Policy, and containing a certification of such surveyor satisfactory to Lender.

  • Intermodal Rail Yard means a rail facility in which cargo is transferred from drayage truck to train or vice-versa.

  • Loading Zone means a parking stall which is set aside for use by commercial vehicles if there is a sign referable to that stall marked ‘Loading Zone’;

  • Water user means a person, corporation, or other entity having a right to divert water from the Bear River for beneficial use;

  • Quantity Surveyor means the quantity surveyor appointed by the Seller for the purposes of the Development;

  • Double check valve assembly means an assembly composed of two single, independently acting, check valves including tightly closing shutoff valves located at each end of the assembly and suitable connections for testing the water tightness of each check valve.

  • Non-Participating Certified Clinical Nurse Specialist means a Certified Clinical Nurse Specialist who does not have a written agreement with the Claim Administrator or another Blue Cross and/or Blue Shield Plan to provide services to you at the time services are rendered.

  • Municipal Separate Storm Sewer System Management Program means a management program covering the duration of a state permit for a municipal separate storm sewer system that includes a comprehensive planning process that involves public participation and intergovernmental coordination, to reduce the discharge of pollutants to the maximum extent practicable, to protect water quality, and to satisfy the appropriate water quality requirements of the CWA and regulations, and this article and its attendant regulations, using management practices, control techniques, and system, design, and engineering methods, and such other provisions that are appropriate.

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Tube housing assembly means the tube housing with tube installed. It includes high-voltage and/or filament transformers and other appropriate elements when such are contained within the tube housing.

  • Quality Surveillance Engineer / Inspector means any person appointed by or on behalf of the Purchaser to inspect or carry out quality surveillance on supplies, stores or work under the Contract or any person deputed by the Quality Surveillance Engineer for the said purpose.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Locational UCAP Seller means a Member that sells Locational UCAP.