MST Technical Support definition

MST Technical Support means all support provided by Imperial to MST Customers and potential MST Customers for MST Equipment or the MST Demonstration Unit that includes, but is not limited to, training of MST Customer personnel, assistance during the start-up and testing of MST Equipment, troubleshooting technical problems in an MST application that is not performing to a MST Customer's satisfaction, response to a MST Customer's request for technical assistance to optimize the MST Equipment, and technical support services described in the Equipment Lease Agreement including all accompanying documents listed in --------------------------- [*] = Certain confidential information contained in this document, marked by brackets, has been omitted and filed separately with the Securities and Exchange Commission pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended. Appendix B.
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MST Technical Support means all support provided by Imperial and / or Tradewinds to MST Customers and potential MST Customers for MST Equipment or Laboratory Technology that includes, but is not limited to, training of MST Customer personnel, assistance during the start-up and testing of MST Equipment, troubleshooting technical problems in an MST application that is not performing to a MST Customer's satisfaction, response to a MST Customer's request for technical assistance to optimize the MST Equipment, and technical support services.
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Examples of MST Technical Support in a sentence

  • Imperial will also provide MST Technical Support, as defined herein, to each MST Customer.

  • Imperial will be responsible for all aspects of the MST Demonstration Unit including, but not limited to, MST Maintenance Support, MST Technical Support, and site to site transportation of the MST Demonstration Unit.

  • Imperial will also provide MST Technical Support, as defined herein, to Tradewinds.

Related to MST Technical Support

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at ▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ (“Technical Support Policy”) when the Services are purchased.

  • Customer Technology means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Medical support means either the provision of a health benefit plan, including a group or employment-related or an individual health benefit plan, or a health benefit plan provided pursuant to Iowa Code chapter 514E to meet the medical needs of a dependent and the cost of any premium re- quired by a health benefit plan, or the payment to the obligee of a monetary amount in lieu of a health benefit plan, either of which is an obligation separate from any monetary amount of child support or- dered to be paid. Medical support is not alimony.