I have read all conditions of this Agreement and the Optional Customer Assurance Program agreement incorporated herein and agree to all terms and conditions.
Quality Assurance Program means the overall quality program and associated activities including the Department’s Quality Assurance, Design-Builder Quality Control, the Contract’s quality requirements for design and construction to assure compliance with Department Specifications and procedures.
Service and support administrator means a person, regardless of title, employed by or under contract with a county board to perform the functions of service and support administration and who holds the appropriate certification in accordance with rule 5123:2-5-02 of the Administrative Code.
Quality Assurance Plan or “QAP” shall have the meaning set forth in Clause 11.2;
Support Services Policy means the Supplier's policy for providing support in relation to the Subscription Services as made available at website or such other website address as may be notified to the Customer from time to time.
Quality Management System means a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved;