Exhibit 10.04 ------------- SPECIAL SUPPORT SERVICES AGREEMENTServices Agreement • March 6th, 1998 • Davox Corp • Telephone & telegraph apparatus • Massachusetts
DAVOX CORPORATIONSeverance Agreement • March 15th, 2001 • Davox Corp • Services-computer integrated systems design
WITNESSETH:Lease Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design
Exhibit 10.03 DAVOX CORPORATION Non-Qualified Stock Option Agreement ------------------------------------ for Non-Employee Directors -------------------------- Davox Corporation, a Massachusetts corporation (the "Company"), hereby grants this ((Date))...Non-Qualified Stock Option Agreement • March 6th, 1998 • Davox Corp • Telephone & telegraph apparatus • Massachusetts
EXHIBIT AAdvisory Agreement • December 15th, 2003 • Concerto Software Inc • Services-prepackaged software • New York
THIS SUBLEASE AGREEMENT (sometimes hereinafter referred to as the "Sublease") is made and entered into as of the day of May, 2001, by and -------- --- between CELLIT, INC., a Florida corporation (hereinafter called "Sublandlord"), ----------- whose...Sublease Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design • Florida
LEASE BETWEEN MICHELSON FARM - WESTFORD TECHNOLOGY PARK VI LIMITED PARTNERSHIP AND DAVOX CORPORATION FOR WESTFORD TECHNOLOGY PARK BUILDING SIXDavox Corp • March 6th, 1998 • Telephone & telegraph apparatus • Massachusetts
WITNESSETHDavox Corp • March 7th, 2000 • Services-computer integrated systems design
EMPLOYMENT AGREEMENT -------------------- Alex Tellez -----------Employment Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design • Massachusetts
Exhibit 10.14 ------------- DISTRIBUTOR AGREEMENT --------------------- THIS AGREEMENT ("Agreement") is made as of this 2nd day of May, 1997, between DAVOX CORPORATION, a Delaware corporation with its principal offices located at 6 Technology Park...Distributor Agreement • March 6th, 1998 • Davox Corp • Telephone & telegraph apparatus • Massachusetts
Exhibit 10.06 DAVOX CORPORATION Non-Qualified Stock Option Agreement Davox Corporation, a Delaware corporation (the "Company"), hereby grants this ___ day of _____________, _______, to ((Name)) (the "Employee"), an option to purchase a maximum of...Qualified Stock Option Agreement • March 28th, 2003 • Concerto Software Inc • Services-prepackaged software • Delaware
Exhibit 10.28 DAVOX CORPORATION EXECUTIVE VICE PRESIDENT, SALES & MARKETING SEVERANCE AGREEMENT DAVOX Corporation ("DAVOX") will provide to you the following terms and condition of salary and benefits continuation: 1. Termination Due to Merger /...Severance Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design
August 31, 2001 VIA HAND DELIVERY ----------------- Mr. David M. Sample 49 Partridge Lane Concord, MA 01742 Re: Severance Agreement and Release ------------------------------- Dear David: This letter summarizes the terms of your termination and...Davox Corp • November 6th, 2001 • Services-computer integrated systems design • Massachusetts
OEM AGREEMENT -------------Oem Agreement • March 7th, 2000 • Davox Corp • Services-computer integrated systems design • Illinois
Exhibit 10.28 THIRD PARTY SERVICE PROVIDER AGREEMENT This Third Party Service Provider Agreement ("Agreement") by and between DAVOX Corp., a corporation organized under the laws of the State of Delaware, hereinafter referred to as "DAVOX", with its...Support Services Agreement • February 26th, 1996 • Davox Corp • Telephone & telegraph apparatus • Massachusetts
Exhibit 10.22 DAVOX CORPORATION Non-Qualified Stock Option Agreement ------------------------------------ for 2001 Stock Option Plan -------------------------- Davox Corporation, a Delaware corporation (the "Company"), hereby grants this ____ of...Qualified Stock Option Agreement • November 6th, 2001 • Davox Corp • Services-computer integrated systems design • Delaware
AGREEMENT AND PLAN OF MERGER BY AND AMONG CONCERTO SOFTWARE, INC., ASCEND MERGER SUB, INC. AND ASPECT COMMUNICATIONS CORPORATION DATED AS OF JULY 5, 2005Agreement and Plan of Merger • July 13th, 2005 • Concerto Software Inc • Services-prepackaged software • California
THIS AGREEMENT AND PLAN OF MERGER (this “Agreement”) is entered into as of July 5, 2005, by and among Concerto Software, Inc., a Delaware corporation (the “Buyer”), Ascend Merger Sub, Inc., a California corporation and a wholly owned subsidiary of the Buyer (the “Merger Sub”), and Aspect Communications Corporation, a California corporation (the “Company”).
WITNESSETH:Lease Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design
EXHIBIT 10.19 FIFTH AMENDMENT TO LEASE AGREEMENT THIS FIFTH AMENDMENT TO LEASE AGREEMENT ("Fifth Amendment") is made and entered into as of the ___ day of September, 2002 by and between THE PRUDENTIAL INSURANCE COMPANY OF AMERICA, a New Jersey...Lease Agreement • March 28th, 2003 • Concerto Software Inc • Services-prepackaged software
Exhibit 10.33 DAVOX CORPORATION AMENDMENT #2 TO TRANSITION AND RETENTION AGREEMENT AGREEMENT made and entered into this 1st day of April 2002, between DAVOX Corporation ("DAVOX" or the "Company"), a Delaware corporation with a usual place of business...Transition and Retention Agreement • May 15th, 2002 • Concerto Software Inc • Services-computer integrated systems design
VOTING AGREEMENTVoting Agreement • July 13th, 2005 • Concerto Software Inc • Services-prepackaged software • California
THIS VOTING AGREEMENT (this “Agreement”) is entered into as of July 5, 2005, by and between Concerto Software, Inc., a Delaware corporation (“Parent”), and Vista Equity Fund II, L.P. (“Stockholder”).
AGREEMENT AND PLAN OF MERGER dated as of October 7, 2003 by and among CONCERTO SOFTWARE, INC., BACH MERGER SUB, INC. and MELITA INTERNATIONAL LTD.Agreement and Plan of Merger • October 8th, 2003 • Concerto Software Inc • Services-prepackaged software • Delaware
THIS AGREEMENT AND PLAN OF MERGER (this “Agreement”), dated as of October 7, 2003, is entered into by and among Concerto Software, Inc., a Delaware corporation (the “Company”), Bach Merger Sub, Inc., a Delaware corporation (the “Merger Sub”), Melita International Ltd., a Cayman Islands company (“Melita”) and, solely for purposes of Section 8.02, Section 5.19 and Section 8.16 hereof, Melita International Inc., a Delaware corporation (“Melita Inc.”). Merger Sub and Melita Inc. are wholly owned indirect subsidiaries of Melita.
Exhibit 10.05 DAVOX CORPORATION Incentive Stock Option Agreement Davox Corporation, a Delaware corporation (the "Company"), hereby grants this XX day of XX, to ((Name)) (the "Employee"), an option to purchase a maximum of ((Shares)) shares of its...Davox Corporation • March 28th, 2003 • Concerto Software Inc • Services-prepackaged software • Delaware
MERGER SUCCESS FEE AGREEMENTMerger Success Fee Agreement • May 13th, 2003 • Concerto Software Inc • Services-prepackaged software
As a condition and in consideration of your efforts to induce and close the merger between CellIt and Davox Corporation, you hereby agree with Davox Corporation as follows:
DAVOX CORPORATION VICE PRESIDENT, GENERAL COUNSEL & SECRETARY SEVERANCE AGREEMENT—2000Severance Agreement • May 13th, 2003 • Concerto Software Inc • Services-prepackaged software
DAVOX CORPORATION AMENDEDMENT TO TRANSITION AND ----------------------------- RETENTION AGREEMENT -------------------Transition And • March 15th, 2002 • Davox Corp • Services-computer integrated systems design
Landlord's Notice Address: The Prudential Insurance Company of America Two Ravinia Drive, Suite 1400 Atlanta, Georgia 30346-2116 Attention: PRISA Asset Manager With a copy to: Codina Real Estate Management, Inc. 8323 N.W. 12th Street, Suite 115 Miami,...Lease Agreement • March 28th, 2003 • Concerto Software Inc • Services-prepackaged software
Exhibit 10.27 SECURED PROMISSORY NOTE & ASSIGNMENT AGREEMENTAssignment Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design • Massachusetts
Exhibit 10.22 DAVOX CORPORATION Non-Qualified Incentive Stock Option Agreement ---------------------------------------------- Davox Corporation, a Delaware corporation (the "Company"), hereby grants this Date day of Month, Year, to Name (the...Qualified Incentive Stock Option Agreement • February 28th, 1997 • Davox Corp • Telephone & telegraph apparatus • Delaware
EXHIBIT 10.08 ------------- Third Party Service Provider Agreement By and Between Davox CorporationThird Party Service Provider Agreement • March 7th, 2000 • Davox Corp • Services-computer integrated systems design • Massachusetts
