UNSATISFACTORY CONDITION SITUATIONS Clause Samples

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UNSATISFACTORY CONDITION SITUATIONS. If at any time during normal operation Customer encounters an unsatisfactory condition in the Product, Seller agrees to meet the following time frames for resolving the condition. An Unsatisfactory Condition Report (UCR) is the vehicle to formally document a condition in writing. The UCR is also used to track, report and verify the condition. (a) A priority one (1) UCR reflects a condition which endangers public or employee safety; degrades the ability to track, collect, or produce revenue; causes major degradation of service; or degrades the basic functionality of telecommunication service or its support systems by degrading Customer's ability to provide day- to-day services to its customers. Within fifteen (15) days of receipt of written notification from Customer of a priority one (1) UCR, Seller shall acknowledge receipt thereof in writing and confirm or deny in writing the existence of the conditions stated in the UCR. Seller must provide a permanent resolution within thirty (30) days of such written notification from Customer. (b) A priority two (2) UCR reflects a condition that potentially degrades the ability to track, collect, or produce revenue; could potentially result in a major degradation of service; could degrade the basic functionality of telecommunication service or its support systems by degrading Customer's capability to provide day-to-day services to its customers. Within fifteen (15) days of receipt of written notification from Customer of a priority two (2) UCR, Seller shall acknowledge receipt thereof in writing and confirm or deny in writing the existence of the conditions stated in the UCR. Seller must provide a permanent resolution within ninety (90) days of notification. (c) A priority three (3) UCR reflects a condition that could adversely affect normal maintenance and/or administration of service; could adversely degrade the basic functionality of telecommunication service or its support systems by Customer's capability to provide day-to-day services to its customers. Within fifteen (15) days of receipt of written notification from Customer of a priority three (3) UCR, Seller shall acknowledge receipt thereof in writing and confirm or deny in writing the existence of the conditions stated in the UCR. Seller must provide a permanent resolution within one hundred eighty (180) days of notification. (d) The term "permanent resolution" shall mean a correction to an unsatisfactory condition in the form of a new or revised hardware or...
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UNSATISFACTORY CONDITION SITUATIONS. If at any time during normal operation CUSTOMER encounters an unsatisfactory condition in the PRODUCT, SELLER agrees to meet the following time frames for resolving the condition: (a) Conditions that affect public or employee safety or the ability to track and collect revenue, that cause major degradation of service, or that impairs the basic functionality of telecommunication service or its support system by degrading the day-to-day services to customers, SELLER shall acknowledge within fifteen (15) days of notification and must provide a permanent resolution within thirty (30) days of notification. (b) Conditions that affect service, but have a temporary solution to reduce the impact, or that have potential for major service degradation, SELLER shall acknowledge within fifteen (15) days of notification and must provide a permanent resolution within ninety (90) days of notification. (c) Conditions that are not service or safety affecting but that have potential to adversely affect normal maintenance and/or administration of service, SELLER shall acknowledge within fifteen (15) days and provide a permanent resolution within one hundred eighty (180) days of notification.
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UNSATISFACTORY CONDITION SITUATIONS. 57 20. PRODUCT(S) CHANGES................................................ 57 21. QUALITY ASSURANCE REPORTING....................................... 59 22. PRODUCT(S) SERVICES AND SUPPORT................................... 59 23.
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UNSATISFACTORY CONDITION SITUATIONS. 2.2.1 If at any time during normal operation, Customer encounters an unsatisfactory condition in the Product, Seller agrees to meet the following time frames for resolving the condition. An Unsatisfactory Condition Report (UCR) is the vehicle to formally document a condition in writing. The UCR is also used to track, report and verify the condition. Unsatisfactory Condition means a material non-compliance with the Specifications. 2.2.2 A priority one (1) (Critical) UCR for “Transport Systems” (as defined in Telcordia standards in effect as of the date hereof), is defined as follows: Critical problems severely affect service, traffic, billing and maintenance capabilities, and require immediate corrective action, regardless of time of day or day of the week. Critical problems are: a. a total system failure that results in loss of all transaction processing capability (e.g. call processing, data transmission); b. loss of billing capability; c. corruption of billing or system databases that requires service affecting corrective actions; d. loss of access from maintenance or recovery operations; and/or e. loss of the system’s ability to provide any required critical or major trouble notifications. A priority one (1) (Critical) UCR for “Operations System” (as defined in Telcordia, standards in effect as of the date hereof) is defined as follows: The system is down or an interface between two systems has failed. A fix is required immediately. Within fifteen (15) days of receipt of written notification from Customer of a priority one (1) (Critical) UCR, Seller shall acknowledge receipt thereof in writing and confirm or deny in writing the existence of the conditions stated in the UCR. Seller must provide a permanent resolution within thirty (30) days of such written notification from Customer.
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UNSATISFACTORY CONDITION SITUATIONS. If at any time during normal operation the CUSTOMER encounters an unsatisfactory condition in the PRODUCT(S), SELLER agrees to meet the following time frames for resolving the condition: (a) Conditions which affect public or employee safety or the ability to track and collect revenue, or which cause major degradation of service, SELLER shall acknowledge within ****** (**) days of notification and must provide a permanent resolution within ****** (**) days of notification. (b) Conditions which affect service, but have a temporary solution to reduce the impact, or which have potential for major service degradation, SELLER shall acknowledge within ****** (**) days of notification and must provide a permanent resolution within ******* (**) days of notification. (c) Conditions which are not service or safety affecting but which have potential to adversely affect normal maintenance and/or administration of telephone service, SELLER shall acknowledge within **** (**) days and provide a permanent resolution within **************** (**) days of notification. (d) CUSTOMER and SELLER may agree to action dates other than those stated above that shall correct unsatisfactory conditions due to upgrades, technological changes, etc. If an exception to the above corrective action time frames occurs, the SELLER is bound by the newly agreed upon date.
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Related to UNSATISFACTORY CONDITION SITUATIONS

  • Adverse Weather Conditions Except in emergency conditions, the Employer shall not require an employee to work outside under extreme weather conditions.

  • Delivery Conditions Each delivery of the Goods shall be accompanied with a delivery note, which shall be confirmed by both Parties upon handover and takeover of the Goods, and shall be used as the Goods handover protocol. The delivery note shall contain: identification data of the Seller and the Buyer, the number and date of issue of the Delivery Note, position/serial number according to the Contract; contract number; Material code according to IS in STC format; the number of the supplied units without defects with a divided according to individual types, the number of delivered pieces of defective Prelaminates according to paragraph 5 of this article, the total number of Prelaminates delivered, place and date of handover and acceptance (hereinafter the "delivery note") The Seller shall notify the Buyer to the e-mail address: ▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇ the expected date and time when the Goods will be delivered to the Buyer's address, at least 2 working days before the day of dispatch from the Seller's plant. In the event that the Seller uses a carrier that allows you to monitor the status of the delivery, the Seller will also send the Buyer the number of the bill of lading. The Seller shall immediately inform the Buyer about expected failure to arrive on time in order to solve this situation. The Seller shall deliver the Goods on business days and during the Buyer's regular working hours, i.e. between 6:00 a.m. and 2:00 p.m., unless stipulated otherwise by the Buyer. Outside these hours, it is only possible to receive Goods following a previous agreement made over the phone between the Seller and the Buyer's representative stated in this Contract. Within a single delivery must not content: a) the number of defective Prelaminates higher than 2% of the total number of Prelaminates delivered, b) no sheet in the format of 3x7 positions, on which the number of defective Prelaminates will be greater than 2, Within one partial delivery, the tolerance of the number of delivered Prelaminates is +/- 3% of the ordered number of Prelaminates. The Seller undertakes to provide the subject of performance for transport and subsequent storage in a manner that is usual for this type of subject of performance in business relations so as to ensure the preservation, protection and quality of the subject of performance. Each delivered consignment will be properly marked with the indication of the subject of performance, the manufacturer and information about its weight. The performance of the Seller is considered fulfilled if it is delivered on time and properly, i.e. free of any defects in quantity in accordance with the agreement of the Parties under paragraph 6 of this article, quality or legal defects, including accompanying written documents. The ownership title to the Goods supplied on the basis of this Contract shall pass on the Buyer at the moment of takeover of the Goods, i.e. at the moment the handover protocol for the Goods (delivery note) is signed by the Buyer. The risk of damage to the Goods shall pass to the Buyer at the same moment.

  • Satisfactory Completion of Due Diligence The Company and the Shareholders shall have completed their legal, accounting and business due diligence of the Parent and the results thereof shall be satisfactory to the Company and the Shareholders in their sole and absolute discretion.

  • Unsatisfactory Performance All work performed by the Contractor is expected to be done in the most expeditious and professional manner as specified in Section 5 of this document, while also complying with the workmanlike standard clause contained at Section 5.4.1.

  • Unsafe Conditions In accordance with 29 CFR § 1977, occasions might arise when an employee is confronted with a choice between not performing assigned tasks or subjecting himself/herself to serious injury or death arising from a hazardous condition at the workplace. If the employee, with no reasonable alternative, refuses in good faith to expose himself/herself to the dangerous condition, he/she would be protected against subsequent discrimination. The condition causing the employee's apprehension of death or injury must be of such a nature that a reasonable person, under the circumstances then confronting the employee, would conclude that there is a real danger of death or serious injury and that there is insufficient time, due to the urgency of the situation, to eliminate the danger by resorting to regular statutory enforcement channels. In addition, in such circumstances, the employee, where possible, must also have sought from his Employer, and been unable to obtain, a correction of the dangerous condition.