Trouble Reports. Saddleback Communications shall maintain a twenty-four (24) hour, seven (7) day a week point-of-contact for Customers to report Service troubles, outages or Service Interruptions. For Customer support, Customer shall call Trouble Reports to ▇▇▇-▇▇▇-▇▇▇▇.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement