Common use of Training Topics Clause in Contracts

Training Topics. Citibank will train relevant employees regarding the location, use and operation of On-Premises ATMs with Screen Readers and the private listening devices necessary to use such ATMs, and will instruct such employees in appropriate methods of instructing Persons with Vision Impairments how to use ATMs generally and the On-Premises ATMs with Screen Readers in particular. Citibank will train the employees specified in section 4.2, below, in how to demonstrate On-Premises ATMs with Screen Readers to Persons with Vision Impairments and how to respond to such persons’ questions about use of the On-Premises ATMs with Screen Readers, and such demonstration shall be provided to Persons with Vision Impairments upon reasonable request therefor. The employees specified in section 4.2, below, who staff Citibank’s toll-free telephone customer service line, will also be trained to solicit and accept comments that Persons with Vision Impairments wish to submit regarding the National Pilot Project, pursuant to section 2.4(c)(2), above. Relevant employees at On-Premises Pilot Locations shall also be trained to accept such comments during the National Pilot Project.