Common use of Training Schedule Clause in Contracts

Training Schedule. (a) Within one hundred and twenty (120) days of the Effective Date, Bank of America shall finalize the training program, and shall commence initial training of its employees who serve the public in the areas of deposit accounts or consumer lending in branch locations (including branches located in other retailers' facilities) or the 24-Hour Telephone Customer Service regarding implementation of the Auxiliary Aids and Services Policy and Procedure. (b) Within one hundred and eighty (180) days of the Effective Date, Bank of America shall complete initial training of employees described above regarding implementation of the Auxiliary Aids and Services Policy and Procedure. (c) New employees hired after the Effective Date and after the date specified in section 6.4(b), who serve the public at branches in the areas of deposit accounts or consumer lending, or at the 24-Hour Telephone Customer Service shall receive training regarding implementation of the Auxiliary Aids and Services Policy and Procedure. Bank of America shall include annually an article or reminder notice about the Auxiliary Aids and Services Policy and Procedure in a publication circulated to its employees. (d) The training described in this section 6.4 shall include training regarding use, operation and location of Talking ATMs consistent with the schedule and locations for installation of such Talking ATMs.

Appears in 2 contracts

Sources: Settlement Agreement, Settlement Agreement

Training Schedule. (a) Within one hundred and twenty (120) days of the Effective Date, Bank of America shall finalize the training program, and shall commence initial training of its employees who serve the public in the areas of deposit accounts or consumer lending in branch locations (including branches located in other retailers' facilities) or the 24-Hour Telephone Customer Service regarding implementation of the Auxiliary Aids and Services Policy and Procedure. (b) Within one hundred and eighty (180) days of the Effective Date, Bank of America shall complete initial training of employees described above regarding implementation of the Auxiliary Aids and Services Policy and Procedure. (c) New employees hired after the Effective Date and after the date specified in section 6.4(b), who serve the public at branches in the areas of deposit accounts or consumer lending, or at the 24-Hour Telephone Customer Service shall receive training regarding implementation of the Auxiliary Aids and Services Policy and Procedure. Bank of America shall include annually an article or reminder notice about the Auxiliary Aids and Services Policy and Procedure in a publication circulated to its employees. (d) The training described in this section 6.4 shall include training regarding use, operation and location of Talking ATMs consistent with the schedule and locations for installation of such Talking ATMs.

Appears in 1 contract

Sources: Settlement Agreement